Senior Specialist - Retail Operations in Seoul

Join Our Team as an Associate Store LeaderThis is an exciting opportunity to become an integral part of On's Direct-to-Consumer (DTC) Retail team and co-manage our retail stores in the vibrant city of Seoul.As one of the pioneering team members, you will play a crucial role in shaping our store operation processes. Your responsibility will encompass the overall performance of the store and ensuring top-notch customer service every day. You will oversee all store operations, including inventory management, IT systems, customer flow, product training, and internal team responsibilities.Your Mission- Actively embody and communicate On's values and brand philosophy in interactions with both the team and customers.- Assist in staff planning and recruitment to cultivate a high-performing team.- Contribute to the implementation of continuous learning and development programs for the store team, providing on-the-job coaching and training as necessary.- Monitor store key performance indicators to assess the health of business operations.- Supervise Front-of-House (FoH) operations to guarantee exceptional service for every customer.- Manage inventory and Back-of-House (BoH) processes to optimize stock levels and ensure smooth product flow.- Serve as the in-store troubleshooting expert for On's systems and core processes.

- Store Advisor, Hannam Store Overview Join On's Direct-to-Consumer (DTC) Store Retail team and play a critical role in introducing On to Korea. Your responsibility will be to provide outstanding customer service while reflecting On's core values and enthusiasm for movement. Your Responsibilities Consistently exemplify and communicate On's values and brand philosophy during interactions with customers and team members. Deliver exceptional customer service by effectively addressing inquiries and creating tailored solutions that enhance product engagement. Maintain comprehensive knowledge of product specifications and stay updated on On’s global initiatives (e.g., sustainability projects, athlete stories). Offer constructive feedback to store leadership to enhance store operations, customer interaction, and team morale. Assist in upholding visual merchandising standards to ensure a premium shopping experience. Support inventory management and oversee inbound and outbound product orders. Perform other duties as assigned. Your Qualifications Previous experience in retail or customer-facing roles is highly advantageous. Familiarity with the Running, Fashion, or Sports industries is preferred but not mandatory. Excellent communication, hospitality, and interpersonal skills. Ability to take initiative, learn swiftly, and work both independently and collaboratively. Strong attention to detail in maintaining store conditions and visual merchandising. Physical Requirements This position requires continuous movement, communication, and the ability to stand for extended periods. Duties may also include climbing stairs, reaching, and occasionally bending or crouching. Team Environment The DTC Retail team at On is vibrant and fast-paced. Collaborating with your store team and leadership, along with the global team, you will help transform traditional retail experiences and deliver exceptional service to our customers daily. This role is based in our new locations in Seoul. Benefits On provides an environment focused on growth and development, offering support for physical and mental well-being, and encouraging innovation and exploration.

Your Opportunity Awaits! Join On’s Direct-to-Consumer (DTC) Store Retail team as a Lead Store Advisor and play a pivotal role in launching and managing On’s inaugural store in Korea. In this dynamic position, you will leverage your zeal for exceptional customer service in a fast-paced environment, while fostering a positive workplace culture for our team. Your commitment to On’s core values and passion for movement will be essential in providing outstanding service to every customer. Your Responsibilities Lead by exemplifying On's values and brand philosophy in interactions with both team members and customers. Manage cash handling processes and ensure adherence to standardized operating procedures, including all cash transactions and the operation of point-of-sale systems. Oversee opening and closing procedures for the store while implementing loss prevention standards. Maintain comprehensive knowledge of technical product information, staying updated on On’s global initiatives, including sustainability efforts and athlete stories. Coach team members to ensure a high level of technical product knowledge. Provide feedback to enhance store processes, customer engagement, and overall team satisfaction, aligning with our culture of radical candor. Ensure visual merchandising standards are met to deliver an exceptional store experience and optimize sales strategies. Lead stock room operations and uphold inventory management standards. Create an inclusive workplace culture by treating all team members and customers with respect. The Pillars: You will supervise a designated area of the store, focusing on Back of House, Visual Merchandising, Product, Community, or People, guiding strategy implementation, monitoring execution, and promoting team involvement for success in your focus area.

Join Our TeamEmbrace a chance to become an integral member of On's Direct-to-Consumer (DTC) Store Retail team as we embark on our journey to introduce On to Korea.Your Role- Actively embody and convey On's core values and brand philosophy in interactions with both customers and team members.- Deliver outstanding customer service by attentively listening to customer inquiries and developing solutions that enhance their engagement with our products.- Maintain a comprehensive understanding of product technical details and stay informed about On’s global initiatives (e.g., sustainability projects, athlete stories).- Provide constructive feedback to store leadership to enhance processes, foster customer engagement, and promote team satisfaction.- Uphold visual merchandising standards within the store to ensure a premium customer experience.- Assist in inventory management and coordinate inbound and outbound product orders.- Other responsibilities as required.

OverviewJoin On's Direct-to-Consumer (DTC) Store Retail team and play a pivotal role in introducing On to Korea. Your Role- Actively embody and convey On's brand values and philosophy in interactions with both team members and customers.- Deliver outstanding customer service by addressing inquiries and crafting solutions that enhance product engagement.- Maintain a thorough understanding of product technical specifications and keep abreast of On's global initiatives, including sustainability and athlete narratives.- Provide constructive feedback to store management to refine processes, boost customer interaction, and foster team morale.- Uphold visual merchandising standards in the store to ensure a premium shopping experience.- Support inventory management and coordinate inbound/outbound product orders.- Perform additional duties as required.

Who are we?Established in 1982, APM Monaco is a distinguished contemporary fashion jewelry brand inspired by the elegance of Monaco and the vibrant lifestyle of the South of France.We are seeking an enthusiastic and committed individual to spearhead our boutique team in Seoul. Your role will focus on enhancing the boutique's performance and profitability while ensuring your team delivers outstanding customer service.Key ResponsibilitiesBusiness Performance & OperationsDrive sales performance to consistently meet targets and KPIs, maximizing profitability.Analyze performance metrics to identify business needs and create actionable objectives.Review sales reports and data to inform business strategies and decisions.Ensure staff is proficient in all aspects of POS system usage and maintenance.Execute all management functions of the POS system accurately.Adhere to cash control procedures, including bank deposits and petty cash management.Oversee inventory movement and ensure compliance with transfer and receiving protocols.Uphold boutique image according to brand standards.Implement merchandising directives and execute effective merchandising strategies.Ensure all displays and visual areas align with current visual guidelines.Client Experience & DevelopmentGuarantee that all associates offer the highest level of customer service.Manage the client database and leverage information to boost sales and enhance client engagement.Achieve service excellence to elevate client satisfaction and foster loyalty.Quickly and effectively resolve client issues and complaints.Organize and manage special events, including collection previews and client gatherings.Empower team members to make decisions that prioritize customer interests while aligning with company values.Team Management & DevelopmentIdentify and recruit top talent, fostering a high-performing team.Lead by example, demonstrating enthusiasm for APM Monaco while showcasing knowledge of our products and values.Conduct in-store training, personalized coaching, and team meetings.Establish individual objectives and career development plans.Maintain professional grooming standards that reflect the brand image.Address human resources issues promptly, collaborating with the HR team as needed.

Join our dynamic team at onrunning as a Lead Store Advisor at our Lotte Seoul location. In this pivotal role, you will be responsible for providing exceptional customer service, driving sales performance, and leading a team of retail advisors. Your expertise and passion for our products will inspire others while ensuring that our store remains a welcoming and engaging environment for all.

About UsEstablished in 1982, APM Monaco is a contemporary fashion jewelry brand that embodies the elegance and sophistication of the Monaco and South of France lifestyle.We are currently seeking an enthusiastic and dedicated Store Supervisor to join our boutique team in Seoul. This role is pivotal in delivering exceptional customer service and nurturing strong relationships with our clients to elevate the APM brand.

Alo Yoga is seeking a dynamic and results-driven Store Manager to lead our team at our Hyundai Mokdong location in Seoul. In this role, you will be responsible for overseeing daily operations, driving sales, and ensuring exceptional customer experiences. You will inspire your team to achieve their goals while fostering a positive and inclusive work environment.

Join Alo Yoga as a Store Manager in Pangyo, Seoul, where you will lead our team in delivering exceptional customer experiences and fostering a positive store environment. In this dynamic role, you will be responsible for overseeing daily operations, driving sales performance, and ensuring the highest standards of customer service are met. Your leadership will inspire your team to achieve their goals and embody the Alo Yoga values.

Join Alo Yoga as an Assistant Store Manager in Seoul, where you will play a pivotal role in enhancing the customer experience and driving sales. You will lead and inspire a team while ensuring the store reflects the Alo Yoga brand's commitment to quality and community. Your responsibilities will include inventory management, staff training, and maintaining an inviting and organized store environment.

Join Alo Yoga as an Assistant Store Manager at our vibrant location in Seoul! We are seeking a dynamic individual to support the Store Manager in leading our team towards achieving sales goals, fostering customer relationships, and ensuring an exceptional shopping experience. This role requires strong leadership skills, a passion for yoga and wellness, and a commitment to promoting our brand values.

Join our dynamic HR team at 5minlab! We are seeking a motivated and detail-oriented Human Resources Associate to support our people operations. In this role, you will assist with various HR functions, including recruitment, employee onboarding, and performance management. If you have a passion for fostering a positive workplace culture and are eager to develop your HR skills, we want to hear from you!

OVERVIEWThe Client Service team is integral to Guidepoint’s continued success. We are dedicated to effectively providing our clients worldwide with the services they need. Our role is to comprehend each client's specific business inquiries and assist them in obtaining vital insights to stay informed and make informed decisions. As a Client Service Associate, you will focus on establishing meaningful connections between our clients and Advisors across various industries. This involves researching industries pertinent to client projects and recruiting top-tier subject matter experts into our network to ensure optimal matches. By mastering these essential skills in recruitment and client-advisor connections, you will have the opportunity to advance into more complex roles involving project and client relationship management, such as Research Manager and Project Manager. Join us to deliver unparalleled service and empower our clients to make critical business decisions in today’s dynamic economy.This is a full-time position based in Seoul.

Join the prestigious Audemars Piguet family as a Sales Associate at our exclusive boutique in Seoul. As a key member of our commercial team, you will embody the brand’s legacy of excellence and luxury. Your role will involve providing exceptional customer service, showcasing our exquisite timepieces, and helping clients discover the perfect watch to match their unique style.We seek individuals who are passionate about luxury retail, have an eye for detail, and possess strong communication skills. If you thrive in a fast-paced environment and are eager to contribute to a world-renowned brand, we want to hear from you!

Are you passionate about wellness and fitness? Alo Yoga is seeking a dynamic and motivated Sales Associate to join our team at our store in Seoul. As a Sales Associate, you will play a crucial role in providing excellent customer service, promoting our high-quality yoga apparel, and fostering a welcoming environment for our customers.Your responsibilities will include assisting customers with their purchases, maintaining the store's visual standards, and collaborating with team members to achieve sales goals. If you have a love for yoga and a desire to help others, we want to hear from you!

Join AbbVie, a global biopharmaceutical company dedicated to addressing some of the world's most pressing health challenges. We are seeking an innovative and driven individual to take on the role of Associate Brand Manager within Allergan Aesthetics.In this newly created position, you will be responsible for supporting brand strategy development, executing marketing plans, and collaborating with cross-functional teams to enhance our market presence. Your contributions will help shape the future of aesthetic medicine and improve patient outcomes.

Join Alo Yoga as an Operations Associate at our Hanam location. In this pivotal role, you will be instrumental in ensuring our operations run smoothly and efficiently. You will collaborate with various teams to enhance operational workflows and contribute to an exceptional customer experience.

Join Alo Yoga as an Operations Associate in Seoul! In this dynamic role, you'll play a vital part in ensuring the smooth operation of our store, supporting our mission to inspire wellness and a mindful lifestyle.