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Senior Solutions Engineer

MetriportSan FranciscoNew
On-site Full-time

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Experience Level

Senior

Qualifications

The ideal candidate will bring a blend of technical expertise, customer-facing experience, and a solutions-oriented mindset. Strong communication skills, problem-solving abilities, and a willingness to learn and adapt are essential.

About the job

Join Our Team as a Senior Solutions Engineer

Location: San Francisco, CA

About Us

At Metriport, we are revolutionizing healthcare data management with our open-source data intelligence platform. We empower healthcare organizations to access and exchange patient data in real-time, seamlessly integrating with all major US healthcare IT systems. Our comprehensive medical data repository serves over 300 million individuals.

We have achieved product-market fit with a multi-million ARR and a growing base of over 100 customers, including notable names like Strive Health, Circle Medical, and Brightside Health. Backed by leading venture capitalists, we are poised for significant growth. Our close-knit, high-achieving team, comprised primarily of former founders (including two Y Combinator alumni), operates with minimal bureaucracy, high autonomy, and a commitment to excellence. While our founders dedicate six days a week in our San Francisco office, we encourage flexibility in scheduling to ensure a sustainable work-life balance.

Your Profile

We are seeking a Solutions Engineer who embodies the following qualities:

  • An entrepreneurial spirit with a strong work ethic, reflecting the mindset of our engineering team.
  • A knack for building lasting customer relationships and providing invaluable technical insights.
  • A problem-solver who takes ownership of their work, regardless of domain expertise.
  • A focus on delivering customer value over the latest technological trends.
  • A proactive attitude that challenges project timelines and seeks efficiency.
  • A hacker mentality with a clear understanding of when to follow or bend the rules.

Your Responsibilities

You will quickly become familiar with our domain and codebase through our comprehensive onboarding process, allowing you to engage with customers promptly. Your daily activities will include:

  • Acting as the primary contact for customers throughout their journey with us.
  • Conducting discovery sessions and gathering requirements to tailor our solutions effectively.

About Metriport

Metriport is setting a new standard in healthcare data management with our innovative open-source platform that facilitates real-time access and exchange of patient data. With a growing customer base and significant backing from venture capitalists, we are ready to scale and continuously improve the healthcare experience for millions.

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