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Senior Solutions Engineer - Remote

Transcend Inc.Remote (United States)
Remote Full-time $140K/yr - $155K/yr

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Experience Level

Senior

Qualifications

Key Responsibilities: Oversee end-to-end implementation of Transcend’s web consent product for assigned clients, including JavaScript snippet deployment, tag manager configuration (Google Tag Manager, Adobe Launch, Tealium, etc.), and customization of consent banners. Troubleshoot client-side issues, including rendering problems and integration challenges. Ensure compliance with data subject rights requests through effective orchestration and documentation. Collaborate with cross-functional teams to enhance product offerings based on customer feedback. Provide training and support to clients to ensure successful product utilization.

About the job

Transcend Inc. is on the lookout for a Senior Solutions Engineer with expertise in DSR Automation, Web Consent, and Mobile Consent Management to join our dynamic Customer Solutions team. This hands-on role focuses on the onboarding and deployment of Transcend’s innovative consent and data subject rights products across a wide array of clients, from mid-market to enterprise levels.

In this position, you will serve as the technical authority, guiding clients through the integration of Transcend’s web consent banners, mobile consent SDKs, and DSR automation workflows. Your responsibilities will include collaborating closely with customer development teams to implement JavaScript snippets, configure tag management systems, troubleshoot client-side rendering issues, ensure accurate consent signal propagation, and develop DSR orchestration logic that interfaces with downstream systems via APIs and existing integrations.

As Transcend continues its rapid growth, this role is pivotal in ensuring we deliver exceptional time-to-value for our high-volume client segment. You will play a vital role in minimizing implementation backlogs while facilitating a smooth, high-quality onboarding process that maximizes value for our customers.

This high-impact Individual Contributor role offers daily opportunities to influence how we implement, document, and scale our consent and DSR solutions across a rapidly expanding customer base.

This is a full-time, exempt position that is fully remote for candidates based in the United States. Valid work authorization is required, as visa sponsorship is not available. You will report directly to the Director of Solutions Engineering.

About Transcend Inc.

Transcend Inc. is a pioneering company dedicated to enhancing data privacy and compliance through innovative solutions. Our products empower businesses to manage consent and data subject rights effectively, ensuring they meet regulatory requirements while building trust with their customers.

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