Senior Software Engineer - Support Automations

Are you ready to push the boundaries of your capabilities?At Coinbase, we are on a mission to enhance economic freedom globally. This ambitious goal challenges us to excel every day as we construct the future of the on-chain platform and the global financial system.We are looking for a unique individual who is not only passionate about our mission but also believes in the transformative potential of cryptocurrency and blockchain technology in modernizing the financial landscape. We seek someone eager to make a significant impact, thrives under pressure, collaborates with exceptional colleagues, and actively seeks constructive feedback to foster personal growth. We want someone who approaches the company's toughest challenges head-on.Our work culture is intense and may not be for everyone. However, if you aspire to shape the future alongside high-performing peers who expect the same from you, there is no better place to be.While many positions at Coinbase embrace a remote-first approach, we are not entirely remote. In-person participation is required periodically throughout the year. We organize team and company-wide retreats multiple times annually to enhance collaboration, connection, and alignment, and attendance is both expected and supported.As we strive to fulfill our mission, we are evolving into an "AI-first" organization, fundamentally rethinking the operations of a global financial institution. Artificial Intelligence is central to this strategy, enhancing our core processes while human experts provide high-level judgment as the system's "function calls".The RoleWe are in search of a visionary Principal Software Engineer with a focus on AI to serve as the technical guiding force for our AI Automation initiatives. You will be responsible for developing Agentic AI systems that drive multiple organization-wide projects, including their foundational elements, orchestration layers, and the tools necessary for every Coinbase team to automate their workflows. Reporting to the VP of Engineering, you will operate with a high degree of autonomy to define the essence of a fully AI-driven enterprise from the ground up.What You’ll DoArchitect Agentic Systems: Innovate and construct sophisticated multi-agent architectures that transition from simple interactions to autonomous execution and intricate reasoning.Tackle the "Hard Problems" of AI: Establish and implement reliable evaluation frameworks, eliminate hallucinations through rigorous data grounding, and build comprehensive solutions.

About Retell AIAt Retell AI, we are pioneering the future of call centers through innovative voice AI technology. Our cutting-edge solutions are transforming how companies engage with customers.In just 18 months since our inception, we've empowered thousands of businesses with our AI voice agents that efficiently manage sales, support, and logistics calls, significantly reducing the need for large teams of human agents. Supported by industry-leading investors including Y Combinator and Alt Capital, we've grown our annual recurring revenue from $5M to an impressive $36M while expanding our team from 5 to 20 talented individuals since 2025.Our ambitious vision for 2026 is to develop a state-of-the-art customer experience platform where entire contact centers are driven by AI. Unlike basic automation requiring constant human oversight, we’re engineering intelligent AI “workers” capable of serving as frontline agents, quality assurance analysts, and managerial roles, all while optimizing customer interactions continuously.We are rapidly expanding and seeking driven builders who thrive on solving complex technical challenges, act decisively, and wish to make a tangible impact in one of the fastest-growing voice AI startups.Join us in shaping the future!Recognized as a top 50 AI application in the a16z list: https://tinyurl.com/5853dt2xRanked #4 in Brex's Fast-Growing Software Vendors of 2025: https://www.brex.com/journal/brex-benchmark-december-2025Featured among the top startups on: https://leanaileaderboard.com/

Welcome to Demandbase:At Demandbase, we are pioneering the only pipeline AI platform designed to empower go-to-market (GTM) teams in automating growth at scale. Our platform offers a holistic view of data, insights, actions, and outcomes, allowing B2B enterprises to effectively align and implement their account-based GTM strategies with confidence. Trusted by thousands of businesses, we help maximize revenue, reduce waste, and streamline data and technology stacks—all within a single platform.Our commitment extends beyond technology; we invest deeply in our teams, culture, and the communities we serve. Recognized continually as one of the Best Places to Work in the San Francisco Bay Area by Fortune and as one of the 60 Best Companies to Sell For by Selling Power, our offices are strategically located in San Francisco, New York, Austin, Seattle, India, and the United Kingdom.Role OverviewAs a Principal AI Software Engineer, you will spearhead the design and implementation of AI-native platforms that will transform how Demandbase develops and scales intelligent systems. Acting as a technical beacon, you will lead the evolution from traditional SaaS architectures to autonomous, agent-driven systems powered by generative AI.This is a senior-level individual contributor position with significant influence across the enterprise. You will establish architectural directions, collaborate closely with Product and Engineering leadership, and ensure our infrastructure and platforms are equipped to support large language models (LLMs), agentic workflows, and real-time AI-driven capabilities at scale.The base compensation for this position is applicable to candidates based in San Francisco, CA. For candidates located elsewhere, the base compensation will align with the primary work location, as our compensation ranges are location-specific. Actual compensation packages will reflect a variety of factors unique to each candidate, including skill set, years of experience, and depth of expertise.

At Mercury, every new customer who applies for a bank account represents a new star igniting in a vast universe of possibilities. Initially, it may seem like a mere spark, but a closer examination reveals an intricate constellation of identity verification, ownership checks, sanctions screening, and fraud signals—all interconnected by invisible forces. The Risk Engineering team acts as the guiding navigation system for this expansive universe. Our mission is to safely guide thousands of ambitious individuals through Mercury’s orbit each day—each with a unique trajectory, risk profile, and narrative. We operate at escape velocity: moving swiftly, making confident decisions, and safeguarding the system without hindering the builders who depend on us. When we excel, founders can open bank accounts in delightful minutes rather than days, without needing to worry about the underlying complexities. We are on the brink of a new era. We are developing intelligent AI systems that do not merely assess risk but can reason about it—systems capable of investigating, deciding, escalating, and learning. These agents will enhance our KYC Refresh, EDD, ODD, and compliance workflows, propelling our operations to unprecedented levels of efficiency and scale. Our goal: to reduce manual labor, detect risks earlier, make sharper decisions, and create experiences that are almost magical in their simplicity. Now, we invite you to join us. We are seeking a Senior Software Engineer who is inspired by the prospect of bringing intelligent automation to life within real production systems. We need someone eager to design and implement AI-driven workflows that can think in steps, adapt to new information, and orchestrate complex decisions across people, models, and services. If you view compliance not as red tape but as a fascinating systems challenge at planetary scale, we want you. If you are excited about building impactful AI that safeguards millions of dollars, opens doors for founders globally, and helps shape the future of banking, we would love to explore this journey together. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

At ZoomInfo, we are committed to accelerating careers. We foster a dynamic environment where innovation thrives, empowering you to produce your best work. Our team is dedicated, supportive, and celebrates victories together. With cutting-edge tools that amplify your contributions and a culture that nurtures your ambitions, you'll not only make an impact but also drive change swiftly.As a Principal Software Engineer on our Advertising, Company Intelligence, and Intent team, you will play a pivotal role in designing and implementing the foundational systems that drive our real-time marketing platform. You will work on high-throughput ad infrastructure, large-scale identity resolution, and intelligent systems enhanced by large language models (LLMs), pushing the boundaries of scalability, intelligence, and speed to achieve significant business outcomes.You will join a team engaged in a variety of ambitious and technically challenging projects—from APIs processing tens of billions of events daily to innovative buyer intent algorithms powered by LLMs and a unified B2B identity graph. Your strengths and interests will guide your assignment to initiatives where your impact can be maximized.This role is situated in a high-growth, high-ownership environment at the forefront of modern software engineering, data infrastructure, and applied AI.

About UsAt Twelve Labs, we are at the forefront of innovation, creating advanced multimodal foundation models that enable machines to understand videos in a human-like manner. Our groundbreaking approach to video-language modeling is setting new benchmarks, enhancing our ability to analyze and interact with diverse media formats.With an impressive $107 million in funding from leading venture capital firms including NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, as well as visionary AI leaders like Fei-Fei Li and Alexandr Wang, we are strategically positioned to drive global innovation. Our headquarters in San Francisco, along with a significant presence in Seoul, illustrates our commitment to reshaping the future of technology.We celebrate the unique journeys of every individual and believe that our diverse backgrounds fuel our creativity and innovation. We invite passionate individuals who share our mission to join us in transforming video understanding and multimodal AI.Role OverviewUnlike typical video engineering roles that focus primarily on enhancing human playback, at Twelve Labs, we engineer video for machine comprehension. This unique approach prioritizes AI model performance over mere perceptual quality. As the Principal Software Engineer for Video Engineering, you will architect and implement our video processing pipelines, overseeing the entire journey from byte ingestion through to playback. Your work will be pivotal in ensuring our systems are efficient, cost-effective, and tailored for AI-driven video intelligence at scale.Your ResponsibilitiesEnd-to-End Ownership: Lead the design and execution of video pipelines, covering ingestion, decoding, chunking, storage, and playback, applicable to both batch and streaming modes.Codec Expertise: Guide the development of decoding strategies, container format management, and codec implementations, ensuring optimal performance for various video types.

Are you ready to elevate your skills and push your boundaries?At Coinbase, our mission is to enhance economic freedom globally. This ambitious goal calls for our best efforts as we work to build the next-generation onchain platform that will define the future of the global financial system.We are looking for an exceptional candidate who shares our passion and believes in the transformative power of cryptocurrency and blockchain technology. We want individuals who are eager to make a significant impact, thrive under pressure, and actively seek constructive feedback to continuously improve. Join us in tackling the toughest challenges and shaping the future.Our work culture is intense and challenging, but for those who aspire to innovate alongside top-tier talent, it’s an unparalleled opportunity.While many roles at Coinbase embrace a remote-first approach, we value in-person collaboration. Team and company-wide offsites are organized multiple times a year to strengthen connections and alignment; attendance is both expected and fully supported.The Core Automation Team is a dynamic and innovative group focused on developing AI infrastructure and automation solutions that enhance productivity and create meaningful impacts for our customers. Our goal is to streamline operations for customer support and compliance teams, ensuring outstanding customer experiences. As a Software Engineer on our team, you will be pivotal in this transformation, utilizing cutting-edge AI models, frameworks, and tools, alongside a wealth of data sources, including blockchain data. Your contributions will help dismantle barriers to cryptocurrency adoption and define the future of AI-driven customer interactions.

Join Cloudflare as a Principal Software Engineer specializing in Resiliency, where you will play a pivotal role in enhancing our systems' robustness and availability. Your expertise will contribute to building and maintaining resilient infrastructure that supports our global network, ensuring our customers receive uninterrupted service.In this role, you will work alongside a talented team of engineers to identify vulnerabilities, implement solutions, and innovate new strategies that enhance system performance and reliability. If you are passionate about software engineering and system resiliency, we invite you to apply!

Join Cloudflare as a Principal Software Engineer specializing in billing systems, where you will play a pivotal role in shaping our payment and invoicing solutions. You will collaborate with cross-functional teams to implement innovative solutions that enhance user experiences and streamline processes. If you're passionate about building scalable software and want to contribute to a fast-paced, innovative environment, we want to hear from you!

Your Contribution at Lila Sciences We are on the lookout for a Principal Software Engineer with full stack proficiency to become an integral part of our software team. You will play a key role in shaping the future of our AI-powered scientific platform. This position involves designing, constructing, and fine-tuning backend systems that support intelligent, data-centric applications. Your focus will be on creating user interfaces, services, high-performance APIs, and databases while ensuring the robustness of services that merge advanced AI frameworks with intricate scientific analytics and lab workflows. Collaboration is vital as you'll work alongside ML researchers, platform engineers, and scientists to build systems capable of managing varied workloads and scaling effortlessly. This includes working with structured SQL databases, data lake houses, and vector databases. If you are enthusiastic about crafting high-performance and sophisticated systems, we would love to connect with you! Your Responsibilities UI and API Development: Create secure, high-performance, and well-documented user interfaces and APIs that integrate seamlessly with AI applications. Database Design and Management: Develop schemas and oversee diverse data systems (including SQL, NoSQL, and Vector DBs) for peak performance and scalability. Application Implementation: Spearhead the development of both front-end and backend services with an emphasis on performance, maintainability, and reliability. System Optimization: Identify and resolve system bottlenecks to ensure high availability and low-latency performance across large-scale workloads. Cloud Services and Infrastructure: Utilize AWS services, Kubernetes, and cutting-edge DevOps practices to design and deploy production-ready systems at scale. Collaborative Development: Partner with ML researchers, engineers, and scientists to weave data pipelines, APIs, and cloud infrastructure into scientific workflows.

Join Discord, a platform that connects over 200 million users every month primarily through gaming. With over 90% of our users engaged in gaming activities, we facilitate over 1.5 billion hours of gaming conversations, enhancing the experience before, during, and after gameplay.The Infrastructure organization at Discord is fundamental to our user experience. We handle the real-time delivery of over 40 million events per second and manage the storage of trillions of messages, ensuring robust connections among our vast user base. As a Principal Engineer, you will play a pivotal role in guiding our infrastructure teams, shaping our technical vision, and maintaining the reliability of Discord at a massive scale.This position is ideal for a professional who excels at the intersection of advanced technical skills and organizational leadership. You will contribute to our infrastructure roadmap, address our most challenging technical dilemmas, and ensure our systems can efficiently scale to accommodate the next wave of users.

Principal Software Engineer Saviynt offers an AI-driven identity platform that effectively manages and governs access permissions for both human and non-human entities across all organizational applications, data, and processes. Our clients rely on Saviynt to protect their digital assets, enhance operational efficiency, and lower compliance expenses. Designed for the age of AI, Saviynt is at the forefront of helping organizations safely advance their AI deployments and utilization. As a recognized leader in identity security, we provide solutions that empower and protect some of the world’s leading brands, Fortune 500 companies, and government institutions. For more details, please visit www.saviynt.com. Role Summary In this pivotal role, you will provide technical leadership and extensive knowledge in complex engineering domains, guiding architectural decisions while ensuring scalability, reliability, and quality across key platform components. As a Principal Engineer, you will act as a technical authority, mentor senior engineers, and tackle the most intricate technical challenges. The Connectors team plays a crucial role in facilitating seamless integrations between Saviynt's Identity Governance platform and a multitude of enterprise applications by developing and maintaining robust, scalable connector frameworks. We are committed to ensuring reliable data synchronization, provisioning, and lifecycle management across diverse external systems, forming a vital foundation for the entire platform. What You Will Be Doing ● Design and architect scalable, high-performance connector frameworks for enterprise application integrations.● Define technical standards, best practices, and design patterns for connector development.● Drive architectural decisions for complex integration scenarios involving over 200 enterprise applications.● Evaluate and recommend new technologies, tools, and frameworks to enhance connector reliability and performance.● Lead technical design reviews and provide guidance on system architecture and design trade-offs.

Join Fractional AI as an Associate Principal of AI TransformationAt Fractional AI, we specialize in creating tailored generative AI software solutions designed to revolutionize businesses. Our clients include private equity-backed companies and Fortune 500 enterprises across diverse industries.As AI continues to evolve, every C-suite executive is grappling with the challenge of translating theoretical AI into practical applications. Our elite engineering team excels at developing comprehensive AI solutions, while our top-tier business team offers expert AI advisory services. We are on a fast-paced growth trajectory, positioned at the cutting edge of applied AI, collaborating with some of the world's largest private equity firms.We seek intellectually curious, collaborative professionals eager to make an impact from day one.Role OverviewAs an Associate Principal, you will serve as the intellectual backbone of our AI due diligence practice. Your responsibilities will include assessing disruption risks and identifying value creation opportunities across various industries, conducting management interviews, and presenting your insights to our private equity clients. Each quarter, you'll gain insights into 4-5 companies, honing a unique pattern recognition that is unmatched in the market.This exposure will pave your way to becoming a Principal at Fractional AI, the go-to advisor for private equity firms seeking AI guidance for their portfolio companies. In addition to diligences, you will collaborate with our Principals on active deals, proposals, and fostering relationships within the private equity sector. Within 6-12 months, you will be expected to begin leading your own deal pursuits.Note that this position does not have sales quotas but is designed to evolve into one.Key ResponsibilitiesLead end-to-end diligence processes. You will be fully dedicated to each engagement while the Principal and AI Architect manage multiple deals. As the primary point of contact, you will maintain a sharp point of view, prepare the team for each interview, and ensure the Principal is thoroughly prepared for client meetings. Your role encompasses desk research, generating points of view, conducting interviews, and overseeing deliverables.Assist with live deals and account management. You will work closely with Principals on ongoing sales efforts, participating in discovery calls, shaping proposals, and managing existing customer relationships.Develop your network within private equity. This role provides a unique opportunity to connect with key players in the private equity industry, enhancing your professional footprint.

Join Cloudflare as a Principal Software Engineer, where you will play a pivotal role in designing and implementing innovative software solutions. You will collaborate with cross-functional teams to enhance our platform's scalability, security, and performance, making a significant impact on our global user base.

Building Trust Through InnovationAt OneTrust, our mission is to foster innovation through the ethical application of data and AI technologies. We believe that trustworthy data should empower teams, not hinder them, propelling innovation forward. Since launching our groundbreaking platform for responsible data use in 2016, we have continually evolved, particularly with AI advancing the capabilities of data management. Our AI-Ready Governance Platform™ seamlessly integrates regulatory intelligence, automation, and cohesive governance processes, enabling organizations to thrive in the fast-paced AI landscape while ensuring robust governance to mitigate data misuse. Trusted by thousands globally, OneTrust is at the forefront of transforming data into a powerful asset for business and society.The OpportunityWe are in search of a Principal Software Engineer who is enthusiastic about problem-solving to join our dynamic AI Governance team at OneTrust. In this pivotal role, you will take charge of designing and developing innovative frontend and backend features, while also enhancing existing capabilities of our leading platform.

About the TeamOpenAI’s B2B Engineering team is committed to delivering our advanced technology to the world through our developer platform and enterprise products. We develop robust backend systems, APIs, and infrastructure that empower developers and organizations to leverage OpenAI's capabilities in production environments.Our expertise encompasses distributed systems, data infrastructure, platform services, and enterprise-grade features such as security, compliance, authentication, and reliability. We collaborate closely with product, research, design, infrastructure, and forward-deployed teams to transform pioneering AI functionalities into scalable and dependable products.About the RoleWe are seeking a Principal Software Engineer to architect and scale the systems that drive our developer and enterprise-facing products. You will take charge of the design for backend services and platform capabilities that safely and reliably integrate new AI functionalities into production at a global scale.This position covers a wide technical landscape, including distributed systems, APIs, databases, data pipelines, and secure enterprise infrastructure. You will play a pivotal role in shaping both the technical architecture and the product experience of our platform, maintaining high standards for performance, safety, reliability, and API design.ResponsibilitiesDesign, implement, and scale backend services, APIs, and infrastructure supporting OpenAI’s developer and enterprise products.Lead the architectural design of distributed systems, databases, and data pipelines that handle large-scale, high-reliability production workloads.Own key platform capabilities from initial technical strategy and design through implementation, launch, and ongoing operation.Carefully shape API design, treating interfaces as core product touchpoints while ensuring a top-notch developer experience.Create secure, reliable, and compliant systems that cater to both enterprise and developer needs.Work closely with product, research, design, infrastructure, and forward-deployed engineering teams to deploy new capabilities into production.Steer technical direction across complex challenges, making sound architectural trade-offs to balance speed, quality, and maintainability.Enhance engineering productivity by developing internal tools, platform abstractions, and systems that amplify efficiency across the organization.

Employee Applicant Privacy NoticeWho We Are:Join us in shaping a brighter financial future. At SoFi, we are revolutionizing the way individuals engage with personal finance, using innovative, mobile-first technology to empower millions of members to achieve their financial goals. As a next-generation financial services company and national bank, we are proud to be at the forefront of an industry undergoing unprecedented transformation, ensuring that our core values guide us in making a direct impact on people's lives. Invest in yourself, your career, and the financial world with us.The RoleWe are on the lookout for a seasoned engineering leader with a strong background in developing customer-facing AI agents to help us redefine the financial guidance experience for over 10 million SoFi members.This pivotal role is key to our mission of becoming the most trusted guide in helping our members Get Their Money Right. As a Principal Engineer, you will craft the architecture and technical strategy for our financial guidance agent, leading its implementation across diverse workstreams.You will collaborate across various teams, including engineering, product, data science, design, and business, to develop a scalable AI Agent that provides personalized, reliable, and actionable financial guidance at scale.What You’ll DoDefine and execute the technical strategy and architecture for the AI Agent for Members, leading cross-team system design.Establish evaluation strategies and implement systems to assess, monitor, and enhance AI agent quality and reliability.Ensure the quality, reliability, observability, safety, and compliance of the AI Agent within a regulated environment.Collaborate closely with product, data science, design, and business leaders to transform product visions into scalable systems.Mentor and guide senior engineers and technical leads, fostering engineering excellence throughout the organization.

Employee Applicant Privacy NoticeWho We Are:Join us in shaping a brighter financial future.At SoFi, we are redefining personal finance by transforming the way individuals engage with their financial journeys. As a cutting-edge financial services provider and national bank, we leverage innovative, mobile-first technology to empower our millions of members to achieve their aspirations. In a rapidly evolving industry, we pride ourselves on making a meaningful impact on the lives of our members while adhering to our core values. Invest in your future with SoFi and be part of the financial revolution.The Role:We are seeking a seasoned Senior Principal Software Engineer to provide strategic AI leadership within SoFi’s technology division. In this pivotal position, you will significantly influence and guide the AI enablement strategy in collaboration with key engineering and data science leaders. Your focus will be on promoting best practices in AI applications across diverse domains, especially in software development and back-office operations. You will lead the vision for infrastructure and methodologies essential for supporting these initiatives, ensuring rapid adoption of the latest foundational model capabilities and emerging best practices. To achieve this, you will implement a build-over-buy strategy to minimize friction from reliance on third-party vendors while making judicious investments in those that can expedite our delivery and foster future innovation.This is an exciting opportunity to tackle complex challenges within a dynamic, collaborative, and innovative environment. The ideal candidate will be a thought leader in AI applications for software development, capable of impacting both technical and non-technical team members. You should possess a strong background in mentoring and skill development across our organization and advocate for the integration of AI alongside traditional techniques to enhance both velocity and quality. You will be expected to lead prototype development and production solutions as necessary to facilitate widespread organizational changes.What You’ll Do:Technical Leadership: Provide visionary guidance on enabling and integrating AI throughout the organization.Strategic Partnerships: Collaborate with cross-functional teams to identify and implement AI solutions.

Redpanda Data is building the Agentic Data Plane (ADP), a platform that connects AI agents with enterprise data and systems. The ADP supports real-time, autonomous reasoning and action by agentic applications, powered by Redpanda's multi-modal data streaming engine. Major organizations across industries, including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone, and two of the top five U.S. banks, rely on Redpanda to process hundreds of terabytes of data every day. Backed by investors such as Lightspeed, GV, and Haystack VC, Redpanda operates as a globally distributed, people-first company. Role overview The Principal Software Engineer will architect and develop the Agentic Data Plane, which serves as the control and execution layer for AI agents interacting with enterprise data. This system enables agents to access, analyze, and act on data in real time, while providing human operators with oversight and control for secure operations. The ADP brings together Redpanda's low-latency streaming technology, a distributed query engine for real-time context, a library of over 300 data connectors, and a global policy and observability framework. This framework enforces access controls, records agent actions, and supports replayable audits. What you will do Design and build the core architecture of the Agentic Data Plane, focusing on secure and efficient data interaction for AI agents. Integrate streaming, query, and policy enforcement components to support real-time, autonomous agent operations. Monitor developments in the agentic AI field and translate research into engineering proposals and product strategies. Work closely with Engineering, Product, and Go-To-Market teams, as well as key customers, to shape the direction of the ADP.