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Senior Software Engineer at Probook | Manhattan

ProbookManhattan
On-site Full-time

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Experience Level

Senior

Qualifications

Exceptional problem-solving skills and coding proficiency. Experience with AI frameworks and backend development. Ability to communicate effectively with cross-functional teams and customers.

About the job

Probook is revolutionizing the home services industry with its cutting-edge AI dispatching platform, reshaping the operations of plumbing, HVAC, and electrical businesses. By optimizing the dispatching process, we enable businesses to send the right technician to the right job, significantly impacting costs—transforming a potential $300 'band-aid' fix into a $20,000 system replacement. Through automated, proactive communication and 24/7 workflows, Probook guarantees a seamless customer experience without the burden of round-the-clock manual staffing. Our platform consolidates these processes into a single, scalable solution, empowering businesses to manage their entire dispatch operations effectively.

The Opportunity

This role transcends traditional development; you will design and implement core capabilities that are pivotal to our platform’s success. Your contributions will have a direct influence on our Annual Recurring Revenue (ARR), with real-time impact visible through customer adoption driven by your work and feedback from our in-person onboarding.

Join us at the ground floor of a game-changing company. The systems you create in the upcoming year will play a crucial role in scaling our revenue.

What You'll Do

  • Develop and deploy production-level AI systems that automate intricate decision-making processes for thousands of service businesses.

  • Deliver features at a speed that rivals quarterly initiatives in larger organizations—expect to engage in weekend sprints.

  • Collaborate directly with customers to comprehend their workflows and translate requirements into technical solutions.

  • Incorporate advanced AI frameworks and tools into our production systems.

  • Design scalable backend infrastructure that accommodates rapid growth.

  • Take ownership of vital product features from conception through deployment.

What We're Looking For

Technical Excellence

  • Strong coding fundamentals—proficient in handling advanced technical challenges while utilizing AI coding tools for enhanced efficiency.

  • 2-6 years of backend engineering experience, preferably in fast-paced early-stage startups or as a founding engineer.

  • Proven track record of creating impactful systems or products (this will be assessed during interviews).

  • Ability to rapidly understand and contribute to an existing codebase within a 48-hour timeframe.

About Probook

At Probook, we are committed to transforming the home services industry through innovative AI technology. Our platform enhances operational efficiency and improves customer experiences while reducing costs for businesses.

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