About the job
Mixpanel supports over 29,000 organizations, including Workday, Pinterest, LG, and Rakuten Viber, in transforming data into actionable insights. The platform blends product and web analytics, session replays, experimentation tools, feature flags, and metric trees. Mixpanel’s AI-driven analytics help teams improve adoption, retain users, and launch features confidently. More about the company can be found at mixpanel.com.
Proactive Insights Team
The Proactive Insights team is a new group dedicated to advancing Mixpanel’s AI analytics vision. Their mission is to move from reactive analytics to a system that proactively surfaces insights for users. The team tackles challenges such as identifying what changed in the data, understanding the reasons behind those changes, and recommending next steps. The aim is to keep users informed with timely and relevant recommendations, both within the Mixpanel platform and through external channels.
- AI-powered root cause analysis: Agents diagnose metric changes, identify key drivers, and suggest actions.
- AI automations for KPI monitoring: Automated agents track KPIs and deliver insights to Slack, email, or directly in Mixpanel.
- Intelligent alerts and anomaly detection: Advanced models, such as TimesFM, highlight significant shifts in data.
Role overview
The Senior Software Engineer - AI Product Insights joins the Proactive Insights team to build features that redefine how teams interact with their data. This position covers the full stack: designing dynamic frontend experiences using React, developing backend services in Python, and integrating with the query engine to surface unexpected insights. The work directly supports Mixpanel’s goal of making analytics more proactive and useful for customers.
Location
This role is based in San Francisco with a hybrid work arrangement.

