About the job
Padlet is dedicated to developing innovative software that enhances education. Our mission is to cultivate curiosity, creativity, and community in educational environments. Our platform supports visual content creation and collaborative efforts in millions of classrooms across the globe.
We are currently seeking a talented Senior Sales Operations Manager to oversee our global sales operations across both direct and reseller channels. In this multifaceted role, you will be part operator, builder, and coach. You will report directly to the Head of Global Sales, taking on a wide range of responsibilities that encompass revenue, operations, partnerships, and team development.
This is an in-person position based in San Francisco.
Key Responsibilities
Manage the entire deal lifecycle: from quotes and purchase orders to invoicing, contracts, and data processing agreements.
Lead and mentor a team of Business Development Representatives (BDRs) and Sales Operations professionals to elevate their performance.
Develop and manage essential tools and automation systems that streamline sales processes, including HubSpot, Airtable, Stripe, Zapier, and others.
Collaborate with Account Managers, Security Engineers, and Legal teams to navigate complex procurement processes involving government agencies, school districts, and institutional clients requiring security reviews and compliance documentation.
Leverage AI technologies to query our data warehouse effectively, create tracking systems, and derive actionable insights to enhance our sales strategies.
Assist customers and partners with student data privacy and compliance standards.
Prioritize team projects and manage workflows across various time zones and currencies.
Qualifications
Strong work ethic and dedication.
Integrity and transparency in all interactions.
Proven experience in sales operations or revenue operations within a SaaS environment, with a clear understanding of best practices.
Ability to effectively collaborate with AI and automation tools, integrating them into workflows and treating them as integral team members.
Technical competence in SQL and Python, capable of debugging scripts and code independently.
A natural problem solver with critical thinking skills, resourceful, and willing to seek help when needed.

