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Senior Relationship Officer - Business Banking Distribution

On-site Full-time

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Experience Level

Entry Level

Qualifications

A Bachelor's degree or equivalent qualification. At least 2 years of experience in sales within the UAE market is preferred. Strong knowledge of banking and RAKBANK retail products. A valid Driver's License is required; however, candidates without one may still be considered.

About the job

Your Role:

  • Work closely with Relationship Managers to provide timely, insightful feedback that aligns with our business objectives.
  • Engage in sales activities with the highest level of integrity and professionalism, ensuring transparency in every client interaction.
  • Respond swiftly to customer inquiries, guaranteeing solutions are delivered within specified turnaround times (TATs).
  • Accurately submit applications and maintain 100% documentation accuracy.
  • Facilitate effective collaboration with internal teams for smooth application processing.
  • Adhere strictly to HR policies, organizational standards, and the professional Code of Conduct.
  • Ensure compliance with Service Level Agreements (SLAs) and TATs as outlined in operational guidelines.
  • Strategically manage clawbacks to remain within the organization's financial targets for the year.

About RAK Bank

At RAKBANK, we cultivate a culture of innovation, growth, and excellence. We are more than just a bank; we are a community dedicated to teamwork, pioneering solutions, and the highest standards of governance. Join us in shaping the future of RAKBANK!

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