Qualifications
ResponsibilitiesLead the QA strategy and execution for agentic AI and core e-commerce processes (definition of done, quality gates, release readiness). Develop and implement QA processes from the ground up: test planning, risk assessment, defect triage, reporting, and continuous enhancement. Facilitate cross-team alignment on quality standards and promote adoption through coaching and clearly defined workflows. Architect test designs across unit, integration, contract, and end-to-end testing, prioritizing reliability, maintainability, and signal quality. Create and sustain automation and CI/CD integration, minimizing flakiness and enhancing time-to-signal. Establish AI-specific validation for agent workflows: tool invocation paths, multi-step journeys, failure handling, regressions, and guardrails. Collaborate on system design to identify bottlenecks and failure points; recommend adjustments to enhance testability, observability, and resilience. Requirements5+ years of experience in quality assurance or quality engineering for modern web products (APIs and UI). Strong programming skills with hands-on automation experience (flexible language; Python and TypeScript preferred). Demonstrated success in establishing QA processes and test strategies from the ground up in dynamic environments.
About the job
About Swap
At Swap, we are revolutionizing the landscape of e-commerce with our cutting-edge, AI-native platform. We seamlessly connect backend operations with innovative storefront experiences, enabling brands to sell anything, anywhere.
Our comprehensive solutions encompass cross-border transactions, tax management, returns processing, demand forecasting, and our next-generation agentic storefront. This empowers merchants with unparalleled transparency and the capability to make informed, margin-protecting decisions in real-time.
We pride ourselves on cultivating a culture that emphasizes clarity, creativity, and shared ownership as we redefine global commerce.
About the Role
We are in search of a Senior QA Engineer to collaborate with our product, engineering, and Agentic AI teams in developing an advanced agentic storefront and novel e-commerce workflows. You will spearhead quality assurance across a multifaceted system, establishing the QA strategy and operational model from the ground up, while creating the necessary tools, processes, and automation for dependable delivery.
About Swap
Swap is at the forefront of modern commerce, providing the essential infrastructure that enables brands to thrive in the digital marketplace. Our AI-driven platform bridges backend operations with innovative storefront experiences, allowing businesses to operate globally with confidence and efficiency.