About the job
As a Senior Program Manager / Account Manager at CapTech Consulting, you will play a pivotal role in guiding our clients through their most intricate business and technology challenges. Your primary goal will be to foster long-lasting partnerships that ensure client success. You will have the opportunity to act as a consultative senior advisor or lead high-profile technical projects, leveraging your planning, execution, and client relationship management expertise. Your responsibilities will include cultivating strong relationships with client stakeholders and overseeing the delivery of services that meet their needs.
Key responsibilities for this role include:
- Establishing collaborative partnerships with key stakeholders to assess and recommend optimal business and technical solutions.
- Leading cross-functional delivery teams to achieve significant business outcomes.
- Creating integrated plans to monitor, manage, and report on key milestones and deliverables.
- Assisting in resolving critical program or project issues and managing scope changes throughout project phases.
- Building a trusted advisor relationship with key client stakeholders and executive sponsors.
- Maintaining strong, long-lasting customer relationships.
- Engaging in hands-on project work, including analysis, design, process engineering, and change management as required.
- Championing digital accessibility and inclusive design practices in all client interactions.

