Senior Program and Operations Specialist

OpenAI is looking for a GTM Strategy & Operations Specialist to help shape go-to-market strategies for key programs. This position is based in San Francisco and works closely with teams across the company. Role overview This role focuses on developing and refining go-to-market approaches for strategic initiatives. The specialist will coordinate with colleagues from different departments to improve how programs are launched and managed. Expect to work on projects that require both creative problem-solving and attention to operational details. Collaboration and impact Day-to-day work involves collaborating with cross-functional teams to streamline processes and support strategic goals. The position calls for someone who enjoys working with technology and is motivated to find better ways to operate. Who excels in this role Innovative thinkers who bring new ideas to the table People comfortable navigating change and ambiguity Those with a strong interest in both technology and operational improvement

As the GTM Strategy & Operations Lead at Faire, you will play a pivotal role in shaping our go-to-market strategies and optimizing our operational processes. Your insights will drive our initiatives, ensuring we effectively reach and engage our target markets. You will collaborate with cross-functional teams to align our strategic vision and operational execution, ultimately supporting our growth objectives.

About Our TeamAt OpenAI, our mission is to develop safe artificial general intelligence (AGI) that benefits humanity as a whole. This ambitious endeavor brings together the world’s leading scientists, engineers, and business professionals within a collaborative lab environment.Our Go To Market (GTM) team plays a pivotal role in empowering customers to effectively utilize and implement our advanced AI products throughout their organizations. Comprising experts in Sales, Solutions, Support, Marketing, and Partnerships, our team focuses on creating impactful solutions that democratize access to AI technology.About the RoleAs a vital member of the GTM Operations team, the BDR Strategy & Operations Lead will enhance operational excellence and guide our GTM strategy to unlock the transformative potential of advanced AI models for our clients. This role is instrumental in optimizing systems, processes, and programs that facilitate pipeline generation.You will engage in refining inbound processes, designing outbound strategies, and reporting on funnel health to ensure our sales teams are positioned for success. Collaborating closely with Sales, Sales Strategy and Operations, Marketing, Enablement, and Systems teams, you will enhance lead management workflows, boost prospecting effectiveness, and develop scalable and repeatable pipeline generation initiatives.This is an exciting opportunity for individuals who excel at the initial stages of the sales funnel, focusing on quality, speed, and conversion, while being passionate about establishing operational frameworks that support high-growth sales teams.ResponsibilitiesEnhance lead enrichment, scoring, grading, and routing workflows to guarantee high-quality, well-prioritized lead delivery to the appropriate sales representatives.Collaborate with Systems teams to establish routing criteria and workflows within CRM and marketing automation tools.Develop and maintain reporting mechanisms to monitor lead and pipeline progression throughout the funnel—from lead to MQL to qualified opportunity.Identify gaps in pipeline creation and analyze funnel drop-offs by product, segment, region, and deal size.Assist in setting pipeline targets to ensure adequate coverage against objectives.

Role Overview zip is hiring a GTM Strategy & Operations Manager focused on Data & Territory Operations in San Francisco. This role shapes go-to-market strategies and supports operational improvements across the business. What You Will Do Work with teams across departments to analyze market data and identify trends Refine and optimize territory assignments to support growth targets Develop and share operational best practices that improve efficiency Contribute insights that guide strategic planning and day-to-day execution Location This position is based in San Francisco.

About UsAt Shepherd, we are revolutionizing the landscape of commercial Property & Casualty insurance for high-hazard industries through cutting-edge technology. Our goal is to streamline risk management for those who are pivotal in shaping the physical world, providing protection from the initial concept to the operational phase that spans decades.We are developing the most advanced commercial risk platform where automation, data, and underwriting expertise converge to deliver:Accelerated decision-makingMore accurate and intelligent pricingEnhanced risk management outcomesWith Shepherd, we ensure that safety, speed, and quality work in unison, creating synergies instead of trade-offs. We are not merely updating insurance products; we are laying the groundwork for the future of financial services where technology, underwriting practices, and partnerships harmoniously support vital industries and their progressive endeavors.Our InvestorsShepherd has successfully raised over $20M from prestigious investors including:Spark CapitalCostanoa VenturesY CombinatorSusa VenturesIntact VenturesAnd many more...Our TeamWe are a dynamic group of technology enthusiasts and insurance experts, united to bridge these two vital fields. For more information, visit our About Us page.The RolePosition OverviewAs our GTM Analytics & Strategy Specialist, you will be instrumental in driving the growth and scalability of Shepherd. You will analyze diverse datasets and systems across GTM, underwriting, product development, and operations to extract insights that guide our strategic decisions, implementation, and resource management.

Join scribe as a GTM Strategy Manager, where you'll play a critical role in developing and executing go-to-market strategies that drive growth and enhance our market presence. As a key member of our team, you will collaborate with cross-functional teams to align sales, marketing, and product initiatives, ensuring successful product launches and market penetration.

Serval develops AI-driven automation for enterprise operations, using intelligent agents to replace manual processes and legacy systems. The company’s platform translates natural language into workflows that can reason, act across systems, and improve over time. Since its founding in early 2024, Serval has supported organizations such as Fox, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex, high-volume operational tasks across teams like IT, HR, Finance, Security, Legal, and Engineering. Role overview The GTM Strategy and Operations Manager shapes how Serval approaches the market from its San Francisco office. This position focuses on building trust and developing a relationship-driven go-to-market model, rather than relying solely on traditional outbound or inbound tactics. The role works closely with the COO and GTM leadership to define and execute how Serval identifies, activates, and converts key relationships into pipeline and revenue. Success in this position will directly impact Serval’s growth trajectory. What you will do Collaborate with company leadership to design and implement a scalable go-to-market engine centered on high-value relationships Develop, test, and refine new playbooks for engaging and converting strategic partners Help drive measurable business outcomes by focusing efforts where they have the greatest impact on closing deals Requirements Proven experience building and maintaining relationships that lead to measurable business results Initiative to create, test, and improve processes from the ground up Strong commercial judgment and the ability to prioritize for maximum impact High ownership, ambition, and a record of learning quickly in fast-moving environments Serval is backed by investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil. The company was founded by product and engineering leaders from Verkada.

Join Our Team at RoxAt Rox, we are dedicated to empowering individuals to maximize their potential in the workplace.Our innovative platform equips sales professionals with autonomous revenue agents, allowing them to concentrate on their core strengths—selling. Just as coding agents revolutionized engineering, our revenue agents are designed to enhance customer engagements tenfold.We are pioneering the concept of a revenue operating system, transforming the traditional revenue stack from application layers to comprehensive systems of context. With Rox, human roles are evolving into orchestrators while our agents manage the entire customer lifecycle seamlessly.We proudly support Global 2000 leaders across sectors such as banking, hardware, construction, and advanced AI solutions. Our clients include prominent AI innovators like Ramp and Cognition.Our shared commitment to our mission drives our relentless pursuit of excellence in everything we do.

About the RoleAs the Director of Central GTM Strategy & Operations at Ivo, you will be the driving force behind operationalizing our go-to-market (GTM) strategy. You will oversee renewals, expansion initiatives, customer operations, and deal desk processes. Reporting directly to the VP of Revenue Strategy & Operations, you will hold primary responsibility for the successful delivery of our strategic consulting engagements, including renewal automation, annual recurring revenue (ARR) infrastructure, and health scoring. You will collaborate closely with Customer Success Management (CSM) leadership to enhance customer execution, while also building and optimizing Deal Desk and Growth and Customer Operations.In a landscape where pricing is increasingly shifting towards usage-based and API models, you will establish the operational framework for consumption-based renewals and expansion triggers. Your role will leverage artificial intelligence to maximize efficiency and automate processes that traditionally required extensive time from operations teams.Additionally, you will be responsible for establishing our EMEA GTM Operations.

OpenAI is searching for a GTM Strategy & Operations Lead to support its Enterprise division in San Francisco. This position centers on developing and executing go-to-market strategies that foster enterprise growth. Role overview The GTM Strategy & Operations Lead will guide both strategic planning and day-to-day operations for OpenAI's enterprise products. The work directly influences how products are positioned and delivered to clients, with a focus on meeting evolving enterprise needs. Key responsibilities Shape and execute go-to-market strategies for enterprise offerings Drive operational improvements to support business growth Provide insights that inform product direction and market approach Ensure client expectations are understood and exceeded Location This role is based in San Francisco.

Virio is based in San Francisco and focuses on transforming how B2B companies approach go-to-market strategy. The team, supported by leaders from LinkedIn, YouTube, HubSpot, Rippling, and Google, develops tools and strategies that help organizations engage their markets and drive revenue using executive-led content. Role overview The GTM Strategy & Operations - Enterprise Business Partner will take ownership of scaling outbound and top-of-funnel programs. This role works closely with founders and sales leadership to design and execute outbound strategies that connect with high-value prospects and drive new business. What you will do Direct outbound strategy, including identifying targets, developing messaging, automating outreach, and running campaigns across email, LinkedIn, and events. Collaborate with founders and Account Executives to uncover and secure major business opportunities. Lead, coach, and manage a small team of Business Development Representatives (BDRs). Develop scalable playbooks for prospecting, outreach, and meeting scheduling. Align outbound campaigns with growth, content, paid media, and event teams. Test and refine messaging, outreach cadences, and tools to improve conversion rates. Set the pace for outbound activities by participating directly alongside the team. Foster a culture of speed, accountability, and continuous improvement through coaching. Work with the CEO, Head of Growth, and GTM leaders on strategic projects and execution. Requirements Experience managing outbound sales or development, ideally in fast-moving or early-stage companies. Proven ability to build and manage revenue-generating pipelines. Comfortable as a player-coach, balancing hands-on execution with team development. Strong at building scalable, repeatable processes and using sales tools effectively. Familiar with modern outbound platforms such as Clay, Apollo, HubSpot, and LinkedIn. Excellent written and verbal communication skills. Location and compensation Location: San Francisco (in-person, on-site, full-time) Total compensation: $280K–$420K Base salary: $150K–$180K plus performance-based cash bonuses

Join Us in Transforming Connections Across the Globe!At Kong, we believe in the power of connection. If you feel you might not meet every single requirement but are enthusiastic about this role, we encourage you to apply. We value strong candidates who excel in certain areas while having a genuine interest in others.Position Overview:We are looking for a dynamic Sales Strategy and Operations Manager to become a key player in our Revenue Operations team. You'll act as a strategic partner and advocate for the AMS GTM Leadership team. Your mission will involve defining, tracking, and executing AMS business objectives, initiatives, strategies, and processes that facilitate scaling. This role is essential for our rapidly growing sales team and requires a hands-on approach. Ideal candidates will have a strong background in full-funnel GTM Strategy & Operations, be self-motivated, thrive in a fast-paced, data-oriented environment, and exhibit a proactive, results-driven mindset. You will report directly to the Director of Global Field Operations.Preferred Locations: San Francisco, New York, Chicago, TorontoKey Responsibilities:Lead the annual AMS GTM planning process, encompassing fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, and territory planning.Collaborate with leadership to design and implement the AMS GTM structure, segmentation, and coverage model across multiple roles, including Sales, Solutions Engineering, Customer Success, Sales Development, and Professional Services.Provide insights and performance tracking on business health, including lead funnel monitoring, sales efficiency, and productivity metrics using business intelligence tools.Oversee the execution of operational cadences within the organization, supporting management inspections throughout the customer lifecycle.Assist sales leadership in preparing content for key management reporting, including Quarterly Business Reviews.Enhance CRM accuracy, pipeline analytics, forecasting, and regional reporting requirements.Ensure efficient deal velocity by monitoring deal management processes and recommending improvements for deal structures, approvals, and booking processes.

Thinking Machines Lab brings together scientists, engineers, and innovators with a track record in developing widely used AI products and open-source projects. The team has contributed to tools like ChatGPT, Character.ai, Mistral, PyTorch, OpenAI Gym, Fairseq, and Segment Anything. The company’s mission centers on advancing collaborative general intelligence to help people achieve more with AI tailored to their needs. Tinker, the company’s fine-tuning API, enables researchers and developers to adapt advanced AI models to their own data and algorithms. By handling the infrastructure, Tinker allows users to focus on customization, opening up capabilities that were once limited to a few specialized labs. As Tinker’s customer base and feature set grow, the team is focused on building a scalable platform and supporting an expanding community. Role overview The GTM Strategy & Operations Lead will build and refine the commercial structure for Tinker. This person will design strategies and processes that turn organic product adoption into a consistent, scalable revenue stream. The role involves shaping how Tinker’s fine-tuning capabilities are packaged, priced, launched, and sold across different customer segments. Collaboration with product, engineering, and research teams is central to the work. Tinker is designed for technically sophisticated users. The GTM lead must be comfortable discussing training infrastructure and understand how developers evaluate and adopt new tools. What you will do Develop and execute commercialization strategies for Tinker, including pricing, packaging, and launch plans based on market and competitor analysis. Create go-to-market approaches tailored to different types of customers. Manage partnerships to expand Tinker’s reach and open new channels for demand. Design and oversee customer pilots, onboarding, and expansion playbooks to move accounts from testing to production use. Produce commercial playbooks to help customer-facing engineers and FDEs position and sell Tinker effectively. Set and track success metrics for launches and GTM projects, running experiments to test assumptions about pricing and product packaging.

About Our TeamAt OpenAI, we are dedicated to developing safe and beneficial artificial general intelligence (AGI) for all of humanity. Our ambitious mission unites some of the brightest minds in science, engineering, and business. The Go-To-Market (GTM) organization plays a crucial role in helping clients understand, integrate, and expand their use of OpenAI’s innovative products and platform. Within this framework, Revenue Operations collaborates closely with Sales, Finance, and HR/People teams to ensure disciplined planning and performance management. The GTM Planning team is pivotal in translating company strategy into actionable targets, segmentation, and coverage models, ensuring our GTM strategy is both analytically sound and operationally effective as we grow.About the RoleWe are seeking a talented GTM Planning Specialist to take charge of target setting, segmentation, and coverage design for our GTM organization. This high-impact individual contributor position is essential in defining how we establish targets, organize GTM teams, and allocate coverage across various segments and regions. You will play a key role in converting company growth objectives into clear, actionable plans for execution in the field, fostering consistency and rigor in GTM planning processes. Close collaboration with Sales, Technical Success, and Finance leadership will be crucial in shaping planning decisions, navigating trade-offs, and continually enhancing our strategies for maximizing growth and efficiency.Key ResponsibilitiesTarget Setting & Quota Design• Define and manage the GTM region and segment target-setting methodology.• Convert company-wide revenue objectives into specific quotas across segments, roles, and regions.• Collaborate with Finance and GTM leadership to navigate trade-offs among growth, efficiency, and coverage.Segmentation Strategy & Coverage Design• Establish and refine customer and market segmentation (e.g., enterprise, midmarket, SMB, industry verticals, product motions).• Continuously adjust segmentation strategies based on key performance indicators and market trends.• Ensure consistent application of segmentation throughout planning and territory execution.• Evolve coverage models in partnership with GTM leadership to optimize growth, efficiency, and customer engagement.Performance Insights & Decision Support• Analyze key drivers of GTM performance (e.g., attainment rates, segment performance, book sizes, coverage ratios).• Identify and recommend opportunities for enhancing growth and efficiency.• Provide clear, actionable insights based on analyses to inform leadership decisions.Stakeholder Partnership & Communication• Collaborate closely with Sales leadership to ensure plans are realistic and executable.

Baseten is looking for a Strategic Finance Specialist to focus on Go-To-Market (GTM) strategies in San Francisco. This position centers on analyzing financial data and supporting key decisions that shape GTM initiatives. Role overview This role works closely with teams across the company to improve growth and efficiency. The Strategic Finance Specialist uses financial insights to guide GTM projects and influence business outcomes. What you will do Analyze financial data related to GTM strategies Support strategic decision-making with clear financial insights Collaborate with cross-functional teams to enhance GTM initiatives Help drive growth and operational efficiency through financial expertise Location This position is based in San Francisco.

About Our TeamAt OpenAI, our mission is to ensure that artificial intelligence serves the benefit of all humanity. The Strategy & Operations team is pivotal in orchestrating cross-company preparedness and response to critical events, partnering with various teams to manage essential programs that impact the organization. We are looking for individuals who exhibit maturity, possess a strong executive presence, and demonstrate sound judgment in complex and high-stakes situations.About the RoleWe invite applications from candidates who excel in collaborating with technical teams while ensuring internal alignment during significant events such as major product launches and other external occurrences that may affect our users and offerings. The Program Manager will work closely with various functional teams, focusing particularly on product and trust & safety initiatives.This position is based in San Francisco, CA, and follows a hybrid work model with three days in the office each week. We also provide relocation assistance for new hires.Key Responsibilities:Lead and manage special projects across the Strategy team and company-wide initiatives, requiring robust planning, cross-functional coordination, and familiarity with product teams, with an emphasis on safety and product support.Effectively absorb and synthesize information from diverse sources to inform decision-making and deliver clear updates, recommendations, and trade-offs tailored for both product-focused and executive audiences.Facilitate processes across multiple teams to guarantee a cohesive and efficient response during critical situations.Collaborate with cross-functional teams to ensure effective prioritization and rapid response to urgent issues.Contribute to the development of our rapid response toolkit through hands-on investment and testing of new tools to enhance team operations and key playbook development.Identify, assess, and prioritize emerging risks and escalations, support sensitive investigations, product mitigations, and red-teaming efforts.Be available to support team on-call duties during weekends as assigned.You May Excel in This Role If You Have:6–10 years of demonstrated experience working with Product or technical teams, Program Management, Crisis Management, Escalations Management, Consulting, or a related role.Exceptional communication skills and the ability to navigate complex situations with ease.A proactive approach to problem-solving and a commitment to continuous improvement.

About FaireFaire is a revolutionary online wholesale marketplace dedicated to empowering local independent retailers. We believe that the future is local. Independent businesses globally generate more revenue than giants like Walmart and Amazon combined, yet they often lack the resources to compete. At Faire, we harness technology, data, and machine learning to unite this vibrant community of entrepreneurs, helping them find the best products from around the world to showcase in their stores. Our mission is to level the playing field, enabling small businesses to thrive against larger e-commerce entities.By championing the growth of independent businesses, Faire is making a significant economic impact on local communities worldwide. We are on the lookout for intelligent, resourceful, and passionate individuals willing to join our mission to fuel the shop local movement. If you share our commitment to community, we welcome you to join us.About this RoleThe Program Manager will serve as an essential partner within Faire’s Revenue organization, enhancing the effectiveness of our processes, systems, and cross-functional execution. This role involves close collaboration with Retailer Sales leaders, Strategy & Analytics, Revenue Systems, and Enablement to ensure we prioritize high-value customers and empower our teams for seamless execution.As a Program Manager, your responsibilities will include:Translating business needs into clear requirements for Revenue Systems and other partners to act upon.Collaborating with Revenue Management to prioritize initiatives, working with Strategy & Analytics to define strategies, and partnering with Enablement to facilitate clear communication and adoption.Ensuring that individual contributors within Revenue are equipped with the necessary tools, workflows, and support to operate both efficiently and effectively.Creating quarterly initiative roadmaps with a focus on long-term objectives.What You’ll DoProgram StrategyProvide Global Program Management Support for the Retailer Sales Functions at Faire.Example: Assess and drive impact by measuring adoption and conversion improvements linked to related programs and projects.Systems & ProcessesEstablish and enhance processes for Revenue Systems to streamline operations.

Join Gleanwork as a GTM Strategic Finance Manager, where you'll play a key role in driving our go-to-market strategies. In this position, you will collaborate cross-functionally to analyze financial performance, develop pricing strategies, and support key business initiatives. Your insights will guide decision-making processes and enhance our strategic planning framework.

Join abridge as the GTM Finance & Strategy Lead, where you will be at the forefront of shaping our go-to-market strategies. In this pivotal role, you will leverage your financial expertise to drive strategic initiatives that support our growth objectives.