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Senior Product Manager - Product Intelligence

PlusgradeMontreal, Quebec
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Qualifications:- Proven experience in product management, preferably in AI or technology-driven domains.- Strong understanding of data science principles and their application in product development.- Excellent communication and collaboration skills to work with cross-functional teams.- Ability to synthesize complex information and communicate it clearly to stakeholders.- Strong organizational skills with a track record of managing multiple projects simultaneously.

About the job

About Plusgrade:

At Plusgrade, we believe that travel is not just about the destination; it is enriched by the memories we create along the way. Our mission is to redefine the future of travel by collaborating with over 250 airlines, hotels, cruise lines, rail networks, and financial services to create significant new revenue streams through exceptional customer experiences. Grounded in our core values of ambition, innovation, and collaboration, we are constantly pushed to push boundaries, exceed expectations, and leverage the best in everyone. We cultivate a culture that believes our strength lies in our unity, working together to build an extraordinary future in the travel industry. Join us in transforming everyday travel into truly extraordinary experiences.

About the Position:

As a Senior Product Manager for the Global Product Intelligence team, you will lead the development and execution of our AI product strategy within a key product area. This role is vital in shaping the future of Plusgrade's AI capabilities, focusing on evolving our initial offerings into sophisticated, autonomous AI-driven solutions. You will act as a bridge between customer needs and technical execution, fostering alignment within the organization to deliver high-impact outcomes for Plusgrade and, more importantly, for our partners and their travelers.

Your Responsibilities:
Reporting to the Director of Product Management, you will:

- Define, draft, and ensure alignment on the three-year plan for one or more AI-focused solutions.
- Create operational plans and roadmaps for key milestones and resource allocation.
- Collaborate with data science, product, sales, and marketing teams to evolve solutions towards autonomous decision-making.
- Work effectively with stakeholders from engineering, legal/policy, sales, and marketing to ensure alignment on plans.
- Understand customer and consumer needs to identify how AI-based solutions can meet these opportunities.
- Lead communication with clients to ensure they fully benefit from the solution.
- Use written documentation to guide decisions, ensuring clarity and transparency across the organization.

About Plusgrade

Plusgrade is at the forefront of travel innovation, partnering with leading airlines, hotels, and travel service providers to enhance customer experiences and drive new revenue opportunities. Our commitment to ambition, innovation, and collaboration sets us apart in the industry, making travel extraordinary.

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