About the job
Role overview
Ebury seeks a Senior Product Manager to lead the Financial Crime Intelligence Product domain, focusing on KYC (Know Your Customer) and KYB (Know Your Business) processes. Based in Madrid, this position follows a hybrid schedule: four days in the office and one day remote each week.
The Senior Product Manager will oversee the full KYC and KYB lifecycle for a diverse client base, including individuals, small and medium-sized enterprises, and complex corporate structures. As Ebury expands into new regions and product lines, strong KYC and KYB capabilities are essential for supporting growth and meeting regulatory standards. This role reports directly to the Head of Financial Crime Intelligence Product.
What you will do
Product ownership
- Balance customer experience, business growth, and risk management throughout client onboarding and ongoing lifecycle.
- Define the KYC and KYB strategy to align with Financial Crime Intelligence Product goals and Ebury’s wider vision.
- Translate strategy into a clear, actionable roadmap for KYC and KYB initiatives.
- Manage onboarding and regulatory requirements tailored to each jurisdiction.
- Design and implement improvements in customer journeys, verification steps, risk rating frameworks, ongoing due diligence, periodic reviews, and event-driven risk reassessments.
Stakeholder management
- Collaborate with operational and compliance teams to ensure controls are effective, explainable, and audit-ready.
- Work with operations teams to enhance case management, review workflows, and supporting tools.
Location and schedule
This position is based in Madrid with a hybrid work arrangement: four days in the office and one day remote each week.
Reporting line
The Senior Product Manager reports to the Head of Financial Crime Intelligence Product.

