Qualifications
BASIC QUALIFICATIONSTo be successful in this role, candidates should possess:· A proven track record of customer obsession and dedication to enhancing customer satisfaction.· The ability to think strategically while also managing tactical execution.· Exceptional prioritization skills in ambiguous environments.· A minimum of 5 years of product management experience.· A demonstrated ability to make data-driven decisions that yield measurable results.· Strong skills in conceptualizing, managing, and prioritizing multiple projects simultaneously.· Excellent interpersonal, communication (both spoken and written), and influencing capabilities, with the ability to navigate a complex and unstructured cross-functional environment. The role will be based in Amazon’s office in Bengaluru. PREFERRED QUALIFICATIONSPreferred candidates will have:· At least 3 years of experience in e-commerce, marketing, product/program management, or related fields.· An MBA from a leading business school.
About the job
As a Senior Product Manager, you will play a pivotal role in enhancing customer experiences by identifying gaps and opportunities through thorough competitive analysis and customer insights.
· Collaborate closely with Amazon Business's global product management team, partner technology teams, and other stakeholders to define business requirements, craft PR/FAQ documents, and support the development of key enhancements and features for Amazon Business in India.
· Take ownership of customer flywheel goals, establishing and defining metrics to measure impact effectively.
· Create analytical tools to extract insights from data that drive strategic goals and process improvements.
· Work hand-in-hand with business teams to design scalable processes that promote customer flywheel growth.
· Communicate effectively with management and senior executives regarding program and product direction, strategy, and operational execution.
· Author comprehensive business cases, white papers, use cases, and process flow diagrams.
· Manage expectations effectively while resolving conflicts that balance customer needs with company goals.
About Fiddich Consulting
At Fiddich Consulting, we believe that exceptional talent sets great companies apart. We partner with organizations worldwide to optimize their talent attraction and retention strategies. Our mission is to connect outstanding individuals with remarkable opportunities, empowering businesses to excel. We pride ourselves on being the best talent solutions provider globally, fostering long-lasting partnerships and understanding the unique needs of our clients, candidates, and employees.