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Senior Product Designer, AI at Sprig | San Francisco

SprigSan Francisco, CA
Hybrid Full-time

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Experience Level

Senior

Qualifications

Your ImpactLead the design of AI-enhanced features, including survey generation, adaptive follow-up questions, and open-text analysis. Simplify complex systems into user-friendly, quick, and reliable experiences. Create interfaces that confidently guide users through new workflows and interactions. Work closely with product and engineering teams to define project scope and deliver swiftly. Conduct customer interviews and usability testing to validate ideas and enhance UX. Contribute to Sprig’s design system with patterns that support AI functionalities. Uphold design excellence across AI interfaces and influence future product direction.

About the job

About Sprig

Sprig is revolutionizing the experience research landscape by creating an AI-native alternative to traditional survey tools like Qualtrics, Medallia, and SurveyMonkey. We envision a future where experience research is swift, intelligent, and seamlessly integrated into the product development process.

Our mission is to facilitate effortless and continuous customer understanding. With Sprig, product teams are empowered with actionable insights, allowing them to make informed decisions rather than relying on guesswork. We are pioneering a realm where AI reveals insights, streamlines workflows, and helps teams deliver outstanding customer experiences in real-time.

Leading companies such as Notion, Figma, Coinbase, and TripAdvisor leverage Sprig to enhance their customer engagement. As we rapidly approach $100M ARR, we are excited to launch new AI-driven features and broaden our impact among innovative businesses worldwide.

If you thrive on bold concepts, rapid growth, and the chance to reshape an entire industry, we would love to connect with you.

About the Role

We are seeking a Senior Product Designer to spearhead the design of Sprig’s AI-driven product experiences. You will take ownership of key features such as the AI Survey Creator, AI Dynamic Questions, and AI-Powered Analysis. These innovations are transforming how product teams collect insights, adjust research dynamically, and extract meaningful information from extensive user feedback.

You’ll collaborate closely with the AI, product, and engineering teams to create intuitive, responsive, and reliable workflows. Engaging directly with customers, you will test concepts, gather valuable feedback, and continually enhance the user experience.

This is a hybrid position requiring you to be in our San Francisco headquarters four times a week.

About Sprig

Sprig is at the forefront of transforming experience research through innovative AI solutions. We aim to make deep customer insights easily accessible and continuously available, empowering teams to create exceptional products.

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