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Senior Payments Manager at Fanvue | Remote

FanvueRemote with London office
Remote Full-time

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Experience Level

Senior

Qualifications

QualificationsSenior experience in payments optimization or payments operations at scaleDeep understanding of card payments, authentication, and alternative payment methodsHighly analytical, with strong SQL capabilityProven ability to own complex, ambiguous problems end-to-endStrong stakeholder management and influencing skillsData-driven, commercially aware, and execution-focusedComfortable operating in fast-moving, high-growth environments

About the job

Join Us in Transforming the Creator Economy with AI

Fanvue is a leading global platform for creator monetization, leveraging AI to foster connections between creators and their audiences. Our innovative platform empowers creators to engage and monetize their content directly, achieving remarkable scale. With over $100M in annual recurring revenue following our recent Series A funding, we are proud to support hundreds of thousands of creators and millions of fans worldwide, experiencing triple-digit growth year-on-year.

As we continue to expand globally, optimizing our payments performance has become crucial to our growth strategy. This role is integral to ensuring our payments infrastructure is dependable, optimized, and never hinders conversion, creator earnings, or revenue expansion.

The Role

We are seeking a Senior Payments Manager to take charge of enhancing the payments performance across our platform.

This position is high-impact and execution-oriented. You will spearhead the optimization of authentication processes, routing, retries, decline management, and PSP performance. Your leadership will bring structure, data-driven insights, and accountability to a critical area that directly influences conversion rates, customer retention, and overall revenue.

What You’ll Do

  • Oversee payments performance across card and alternative payment methods

  • Analyze decline drivers, issuer behaviors, and regional performance trends

  • Implement optimization strategies for authentication, routing, retries, and recovery

  • Establish structured experimentation and learning cycles

  • Manage payments dashboards, reporting, and performance analytics

  • Serve as the escalation contact for payments-related incidents

  • Collaborate with PSPs, acquirers, and networks to enhance authorization outcomes

Who You Are

  • Extensive experience in payments optimization or operations at scale

  • Comprehensive understanding of card payments, authentication, and alternative payment methods

  • Highly analytical with proficient SQL skills

  • Demonstrated ability to tackle complex, ambiguous challenges from start to finish

  • Strong skills in stakeholder management and influence

  • Data-driven, commercially aware, and execution-oriented

  • Adept at navigating fast-paced, high-growth environments

About Fanvue

Fanvue is at the forefront of the creator monetization space, offering an AI-driven platform that empowers creators to build meaningful connections with their audiences and monetize their content effectively. With a strong growth trajectory and substantial annual revenue, Fanvue stands as a leader in supporting the creator economy.

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