companyGrab Holdings Inc. logo

Senior Manager, Commercial (Regional)

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Essential Skills and ExperienceRegional Account Management (8+ years): Proven experience in managing large B2B accounts across multiple Southeast Asian markets, adept at navigating complex organizational structures and cultivating relationships with senior decision-makers in multinational QSR or foodservice brands. Commercial Strategy Development: Demonstrated capability to design and execute regional commercial strategies, including experience in joint business planning, market expansion initiatives, and identifying strategic opportunities in the foodservice sector. Contract and Pricing Negotiation: Experience managing end-to-end contract processes and pricing frameworks for high-value B2B accounts, showcasing successful negotiated agreements that enhanced revenue or profitability outcomes. Cross-Market Coordination: Proficient in aligning strategies across country teams in Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines.

About the job

Join Our Dynamic Team

The Regional Managed Enterprise team at Grab plays a pivotal role in forging partnerships and driving growth with our largest regional merchants, clients, and agencies. We are essential to Grab's ambition of evolving into Southeast Asia's premier super app, serving as indispensable allies to our most significant regional accounts. Our mission focuses on enhancing business and commercial growth across the comprehensive OneGrab ecosystem. We craft innovative business strategies aimed at serving our major strategic partners, fostering mutually beneficial collaborations that empower their business offerings while significantly improving the customer experience.

You will be part of a dedicated team that oversees partnerships with prominent Quick Service Restaurant (QSR) brands across Southeast Asia, including McDonald's, KFC, Jollibee, Burger King, and Starbucks. This team works closely with local sales teams in Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines to strengthen these partnerships and explore new growth avenues in the foodservice industry.

About the Role

In this leadership role, you will spearhead the commercial strategy for regional QSR accounts, cultivating relationships with senior stakeholders and directing contract negotiations, pricing frameworks, and revenue objectives across diverse Southeast Asian markets. Your responsibilities will encompass developing strategic plans, leading monetization discussions, and collaborating with cross-functional teams to implement joint business strategies with major QSR brands.

This position is fully onsite at our office located in one-north, Singapore, and you will report directly to the Regional Executive Director of Strategic Accounts, F&B.

Your Key Responsibilities

  • Devise and implement commercial strategies for regional QSR accounts, ensuring alignment between regional initiatives and country-level account frameworks to broaden market presence and revenue.
  • Identify growth opportunities through menu innovation, new store formats, and digital channel expansion by analyzing market data and understanding client business objectives.
  • Act as the primary regional liaison for senior stakeholders within QSR organizations, spearheading joint business planning sessions and conducting quarterly business reviews.
  • Oversee regional contracts and pricing frameworks, negotiating commercial agreements that balance revenue targets with long-term client retention.
  • Coordinate with local country sales teams across seven Southeast Asian markets to guarantee consistent execution of account strategies while monitoring performance against volume forecasts and profitability metrics.
  • Conduct research and analyze QSR market trends in Southeast Asia, including digital ordering habits, delivery platform partnerships, and localization strategies, to guide strategic recommendations.

About Grab Holdings Inc.

About GrabGrab is recognized as Southeast Asia's leading super app. We facilitate everything from delivering your favorite meals to assisting you in managing your finances and navigating your city with ease. At Grab, we find joy in our purpose and strive for excellence in our habits, leveraging the power of technology and AI to advance our mission of economically empowering individuals throughout Southeast Asia, guided by principles of heart, hunger, honor, and humility.

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