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Senior Manager, Client Strategy

ShopMyNew York, NY
On-site Full-time $135K/yr - $150K/yr

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Experience Level

Senior Level Manager

Qualifications

Establish a relationship as a trusted advisor with brand executives, particularly in the luxury fashion and beauty sectors. Collaborate closely with our Sales team to grasp business goals, expectations, and upselling prospects of incoming clients. Focus intently on maintaining high retention rates while seeking opportunities to enhance accounts with data-driven suggestions. Skillfully navigate key brand partner stakeholders to persuade them to increase investment in their creator and affiliate marketing strategies, thereby expanding our share of their marketing budget. Identify and devise solutions for daily challenges affecting business across multiple accounts. Provide timely, accurate, and professional support to accounts — punctuality is essential. Act as the voice of the customer to escalate product feedback, informing our product roadmap and priorities.

About the job

Join ShopMy – Pioneering the Future of Digital Marketing

At ShopMy, we are transforming the landscape of e-commerce by developing infrastructure that enables human-led curation at an unprecedented scale.

We empower brands to launch and expand impactful, performance-driven creator programs, while providing the most influential creators the opportunity to monetize their influence and directly collaborate with brands they admire. With our innovative operating system, ShopMy facilitates consumers in discovering and purchasing premier products through renowned brands, culture-defining tastemakers, and authentic human curation.

Recently achieving unicorn status with a valuation of $1.5B, backed by esteemed investors such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are eager to meet individuals passionate about shaping the future of curated commerce at the convergence of technology, culture, and taste.

About the Role…

As a Senior Manager of Client Strategy, you will be a vital partner to ShopMy's clients (brands), ensuring effective day-to-day management and outstanding client satisfaction. The retention of our brands is paramount to our mission at ShopMy, and your contributions will be pivotal in our growth, scalability, and overall success. To excel in this position, you must be organized, engaged, detail-oriented, and proficient in advising on affiliate marketing programs. You will also enhance our brands' experiences and successes on our platform. The ideal candidate will demonstrate ownership and the ability to think strategically from a business perspective. Our top Senior Managers in Client Strategy are self-starters who thrive in a fast-paced environment with minimal guidance.

About ShopMy

ShopMy is at the forefront of revolutionizing e-commerce, creating a comprehensive platform that connects brands with influential creators for enhanced consumer engagement and product discovery. Our innovative approach and recent success in achieving a $1.5 billion valuation mark us as a leader in the digital marketing industry.

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