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Senior Lead AI Solutions Consultant

BrazeLondon
On-site Full-time

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Experience Level

Senior

Qualifications

We are looking for candidates who have a strong background in AI solutions and data science, with a proven track record in customer engagement and technical consulting. Excellent communication skills and the ability to work collaboratively in a fast-paced environment are essential.

About the job

About Braze

Braze values its people and culture. The team is approachable, supportive, and dedicated to the company mission. High standards, teamwork, and work-life balance shape the way Braze grows globally and works toward equity and opportunity both inside and outside the organization.

Autonomy, accountability, and openness to new ideas are important here. Curiosity and diverse interests add to a vibrant workplace. People who are proactive and adaptable can make a real impact at Braze.

Role Overview

The Senior Lead AI Solutions Consultant will drive new and expansion revenue by helping clients understand and adopt the Braze AI suite. This role acts as a pre-sales data scientist: scoping use cases, building credibility with enterprise data scientists, running proofs-of-concept, and leading educational and advocacy programs like AI Academies.

This position works closely with both technical and non-technical stakeholders, building trusted relationships and encouraging new approaches to customer lifecycle marketing. Some travel may be required, up to 25% during peak periods.

Key Responsibilities

  • Present the Braze AI product portfolio to top prospects.
  • Lead technical discussions about advanced data science offerings and answer technical questions.
  • Run demos and proofs of concept, support integrations, and deliver actionable insights.
  • Serve as the main instructor for AI Academy programs, leading one-day interactive workshops that teach AI concepts through guided exercises and discussions.
  • Advocate for AI testing and reinforcement learning as a thought leader.
  • Maintain deep knowledge of competitive and complementary technologies to position Braze effectively.
  • Work with teams across sales, marketing, product, and engineering to improve Braze’s products and external resources.

Location

This role is based in London.

About Braze

Braze is a customer engagement platform that helps businesses deliver personalized, targeted messaging to their customers across various channels. Our team is dedicated to creating a culture of collaboration, creativity, and continuous learning, ensuring we remain at the forefront of the customer engagement landscape.

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