About the job
1. PRIMARY PURPOSE
We are seeking a skilled IT Business Analyst to play a crucial role in designing and implementing efficient IT systems. The successful candidate will be responsible for gathering business requirements, developing comprehensive business cases for user needs, and assisting solution delivery teams in understanding the objectives of proposed solutions. Additionally, you will map these requirements to existing enterprise solutions where applicable.
Your role will also encompass guiding end users in comprehending enterprise solutions and processes, providing training, and monitoring usage KPIs to facilitate the adoption of IT solutions.
This position requires ensuring the integrity and reliability of IT systems while providing first and second-level support for all technology-related issues. As a system analyst, you will join a passionate team of engineers and developers committed to advancing IT systems. You will collaborate with various groups, particularly IT Leads, to support the resolution of client and plant site issues.
The ideal candidate will possess strong technical acumen for problem-solving, a high level of analytical skill, and the ability to understand business needs. Excellent communication and problem-solving abilities are essential for success in this role.
You will also manage stakeholders at the factory site effectively.

