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Senior Integration Specialist in Automation and AI

PlusgradeMontreal, Quebec
On-site Full-time

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Experience Level

Senior

Qualifications

Qualifications:- Strong experience with iPaaS platforms and automation technologies.- Excellent problem-solving skills and a collaborative mindset.- Proficient in creating reusable components and best practices.- Ability to train and mentor others effectively.

About the job

** English version will follow**

ABOUT PLUSGRADE:

At Plusgrade, we believe that travel transcends mere destinations; it's about the memories we forge along the way. Our mission is to transform the future of travel by partnering with over 250 airlines, hotels, cruise lines, rail networks, and financial services to create significant new revenue sources through exceptional customer experiences. Rooted in our core values of ambition, innovation, and collaboration, we consistently strive to push boundaries, exceed expectations, and leverage the best in everyone. We cultivate a culture that values unity, working together to build an extraordinary future in the travel industry. Join us in turning everyday journeys into truly remarkable experiences.

ABOUT THE ROLE
As a Senior Integration Specialist within the Enterprise Systems and Information Security team, you will be the iPaaS platform expert that empowers Plusgrade teams to build effective automations. You will configure the platform, establish best practices, and support developers in their implementation work—ensuring they have the right tools, templates, and advice to excel.

Your focus will be on platform excellence. While developers implement workflows, you will be responsible for configuring the platform, reusable components, and standards that ensure their success. You will train, guide, and assist in troubleshooting when they encounter obstacles. Your success will be measured by how effectively the organization can build and maintain automations using the iPaaS platform.

WHAT YOU WILL DO
Reporting to the Director of AI and Automation Solutions, you will:

- Configure and maintain the iPaaS platform (workspace structure, environments, security policies, naming conventions)
- Create reusable templates, shared components, and best practice guides that enhance developer productivity
- Provide technical guidance and troubleshooting support to teams implementing iPaaS workflows
- Implement platform monitoring, alerts, and health dashboards to ensure reliability
- Train and mentor developers on iPaaS capabilities, models, and standards.

About Plusgrade

Plusgrade is a leading technology company that specializes in providing innovative solutions for the travel industry, enhancing customer experiences and creating new revenue streams through strategic partnerships and automation.

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