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Senior Insights Manager - Ecosystem Insights

Riot Games, Inc.Los Angeles, USA
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Responsibilities:Ecosystem Research OwnershipOwn ecosystem-level research initiatives from problem framing through delivery (e.g., player journey mapping, ecosystem value drivers, hypothesis validation). Design and execute mixed-methods research (qualitative, quantitative, behavioral) to address complex, high-impact ecosystem questions. Develop clear research frameworks and hypotheses that connect to ecosystem health and player lifecycle outcomes. Strategic Decision SupportSynthesize complex findings into concise, actionable narratives for EcoLT and senior product leaders. Support the underwriting of significant ecosystem investments by analyzing expected player and business impacts, trade-offs, and risks based on evidence. Cross-Functional PartnershipCollaborate closely with analytics teams to align research insights with KPI frameworks, attribution models, and dashboards. Partner with Publishing teams to connect research findings with strategic initiatives and product development.

About the job

About Riot Insights

The Insights team at Riot Games helps guide decisions with data and a focus on players. This group includes scientists, consultants, and strategists who study the experiences, behaviors, and needs of players worldwide. Their work supports Riot’s efforts to deliver value across games and related products.

Ecosystem Insights Team

The Ecosystem Insights team evaluates major investments across Riot’s ecosystem, including Esports, Publishing, Platform, CPX, and Entertainment. Their role is to ensure these initiatives are grounded in strong, player-focused evidence. By linking around-game experiences to player and business outcomes, the team works closely with EcoLT to support strategic choices and long-term planning.

Role Overview: Senior Insights Manager - Ecosystem Insights

The Senior Insights Manager leads research efforts for the Ecosystem Insights team. This role involves both hands-on research and strategic partnership. Responsibilities include designing and running mixed-methods studies to understand how around-game experiences create value for players, then turning those findings into practical recommendations for senior leaders.

Success in this position depends on personal accountability, high standards for research quality, and the ability to influence decisions through clear insights. The role also includes people management: mentoring and guiding a small group of researchers who support ecosystem-focused projects. Leadership here comes from subject expertise, thoughtful problem definition, and strong collaboration.

About Riot Games, Inc.

Riot Games is a premier entertainment company known for creating player-focused games and experiences that resonate with a global audience. Our commitment to innovation and community engagement drives us to continuously evolve and enhance the gaming landscape.

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