Senior Insights Manager - Ecosystem Insights

The Insights team at Riot Games uses data to guide decisions with a focus on players. Scientists, consultants, and strategists in this group study player experiences, behaviors, and needs worldwide. Their analysis helps shape Riot’s games and related products, ensuring decisions reflect what matters most to players. The Ecosystem Insights team examines major investments across Riot’s broader ecosystem, including Esports, Publishing, Platform, CPX, and Entertainment. This group ensures that initiatives are based on solid, player-focused evidence. By connecting experiences outside the core games to both player and business outcomes, the team works closely with EcoLT to support strategic decisions and long-term planning. Role overview The Senior Insights Manager leads research for the Ecosystem Insights team. This position blends hands-on research with strategic partnership. The manager designs and conducts mixed-methods studies to understand how experiences beyond the game create value for players, then translates findings into actionable recommendations for senior leadership. Key responsibilities Design and run mixed-methods research studies focused on around-game experiences Translate research findings into clear recommendations for senior leaders Mentor and guide a small group of researchers supporting ecosystem projects Promote high standards for research quality and personal accountability Collaborate with EcoLT and other partners to support strategic planning What success looks like Ability to influence decisions through clear, actionable insights Strong leadership rooted in subject expertise and thoughtful problem definition Effective collaboration across teams and disciplines

About Riot Insights The Insights team empowers Rioters to make informed, player-focused decisions. We are a collaborative group of scientists, analysts, and strategists dedicated to understanding the diverse experiences, behaviors, and needs of players, ensuring that Riot delivers meaningful value across games and beyond. About the Ecosystem Insights Team The Ecosystem Insights team acts as Riot's analytical backbone for significant ecosystem investments, ensuring that initiatives in Esports, Publishing, Platform, CPX, and Entertainment are based on solid, player-centric evidence. Our team connects in-game experiences with player and business outcomes, collaborating directly with EcoLT to guide strategic priorities and long-term investment choices. Your Role As the Principal Analyst for Ecosystem Insights, you will serve as a senior individual contributor and technical leader responsible for defining how ecosystem value is measured and utilized. You will spearhead the creation of ecosystem-level KPI frameworks, attribution models, and analytical systems that empower Riot to measure the impact of various experiences on player retention, engagement, sentiment, and reactivation across our portfolio. This is not a reporting or service role; rather, it is a strategic individual contributor position that merges advanced analytics, systems thinking, and stakeholder engagement. You will tackle the most complex analytical challenges within the team and serve as a leader in ecosystem measurement and modeling. Key Responsibilities: Ecosystem Measurement & Analytics Leadership Develop and implement attribution models that correlate ecosystem activities (such as content creation, platform usage, and esports involvement) with downstream player lifecycle results. Translate strategic ecosystem inquiries into thorough analytical methodologies, incorporating segmentation, forecasting, and causal inference as needed. Establish, manage, and refine ecosystem-level KPI frameworks that assess player and business impact across Esports, Publishing, Platform, CPX, and Entertainment. Strategic Decision Support Proactively analyze to identify major ecosystem opportunities and risks. Distill complex analytical insights into clear, actionable recommendations for EcoLT and senior ecosystem leaders. Collaborate with Ecosystem Insights research leads to merge qualitative insights with quantitative models and metrics.

At DISQO, we are on a mission to create the most reliable ad measurement platform that drives brand growth and success.Our platform is trusted by some of the biggest brands, agencies, and media companies, providing them with deep insights and AI-driven intelligence regarding their advertising performance across various platforms. We effectively capture consumer sentiments and journeys, connecting them with the brands they cherish and the media they engage with. This identity-based approach offers brands precise and genuine insights, allowing them to foster more impactful interactions.Becoming a part of DISQO Nation means immersing yourself in a community that values speed, innovation, and ongoing growth. We are committed to investing in our talent, empowering our teams to realize their full potential. Together, we are redefining the future of work at DISQO—characterized by performance, purpose, and meaningful impact.We approach our work with curiosity and ambition, dedicated to learning, accelerating growth, and making a lasting impact. Grounded in our values and principles, we lead and collaborate to enhance performance, accountability, and excellence at every level of the organization. And we ensure to enjoy the journey.The Senior Insights Manager plays a vital role within our insights team, tasked with delivering actionable data analyses and assisting clients in achieving their campaign objectives. This position emphasizes interpreting brand lift and media measurement outcomes, identifying trends across campaigns, and crafting compelling narratives that inform strategic decision-making. The Insights Manager will collaborate across departments to align insights with business goals and provide support to senior team members on impactful projects.

Role Overview Riot Games is hiring a Senior Manager, Competitive Insights for the VALORANT team in Los Angeles. This leader will guide competitive analysis and insights to support strategic decisions for the game. The position calls for close collaboration with teams across the company, using both data and player feedback to shape VALORANT’s competitive direction.

At Riot Games, our Data Engineers harness vast amounts of data and cutting-edge processing technologies to create products that enhance the player experience on an unprecedented scale. Transforming this data into actionable insights is a formidable challenge, which our engineers tackle by remaining player-centric and collaborating across various teams to positively impact the lives of millions of players globally. As the Senior Engineering Manager for Data Engineering within the PubSports vertical, you will spearhead the advancement of PubSports’ data platform capabilities by operationalizing Riot’s data architecture, governance standards, and maturity frameworks. Your role will involve modernizing the data ecosystem within PubSports to ensure that data assets supporting player engagement, monetization, and insights are reliable, scalable, and comply with Riot’s enterprise data platform standards. You will work within Riot’s evolving Data Platform operating model, turning platform architecture and governance frameworks into production-ready data systems that yield trusted insights and facilitate advanced analytics, experimentation, and machine learning. Additionally, you will lead and develop a team of data engineers tasked with delivering robust data products that drive analytics, business intelligence, and machine learning-driven player experiences.

About the TeamJoin our dynamic Advertising & Promotions team at DoorDash, where we bridge the gap between e-commerce and advertising. Our mission is to deliver impactful digital solutions that empower advertisers to connect with diverse audiences, including consumers, dashers, and merchants. In this role, you will provide invaluable insights that enhance our Ads Team and support our advertisers.About the RoleLead the management and execution of campaign and business reporting for our top advertising partners.Develop insightful case studies and be the go-to subject matter expert on our comprehensive suite of marketing solutions.Analyze trends and craft actionable recommendations for clients to optimize their business strategies.Collaborate with our Account Management and Sales teams to enhance their sales strategies and effectiveness.Work closely with cross-functional teams, including sales, marketing, analytics, and product development.You’re excited about this opportunity because you will…Build - You thrive on leveraging data to create insights that support sales and account teams, as well as clients.Operate - You are not afraid to dive into the details and get your hands dirty.Problem Solve - You enjoy tackling complex problems and deriving answers through data analysis.Partner - You have experience collaborating with sales and account teams, understanding their needs, and helping them achieve their objectives.We’re excited about you because…You possess 2-5 years of experience in analytics, consulting, strategy & operations, or related fields, with a preference for high-growth startup experience.You are proficient in SQL, with intermediate to advanced skills.You have experience with Excel and PowerPoint (or Google Sheets and Google Slides).You are adept at managing multiple projects and priorities while consistently meeting deadlines.You have a proven track record of leveraging insights to drive business success in complex environments.

The Insights department at Riot Games is dedicated to enhancing the decision-making processes of our developers through data-driven insights. Our diverse team of scientists, consultants, and strategists collaborates to represent and advocate for gamers worldwide. We firmly believe that understanding the rich variety of gamer experiences, behaviors, and needs is crucial for Riot to fulfill its player-focused mission. Our passion for games, science, and empowering others unites us. We are seeking a Director of Gameplay Insights for VALORANT who will play a pivotal role in shaping the future of the game. This leadership position will direct our understanding of player behavior, success metrics, and the transformation of insights into actionable game strategies. You will lead a talented team of analysts and researchers, working closely with product managers, game designers, and creative leads to ensure that gameplay decisions, live balance, and feature development are deeply rooted in player understanding. Additionally, you will collaborate with insights teams across Publishing, Esports, Platform Technology, and Data to connect the various aspects of the VALORANT ecosystem, from discovery to retention and gameplay to fandom. This role is hybrid, allowing for a blend of work-from-home and in-office collaboration, with a primary base at our global headquarters in Santa Monica, California.

Join attn as a Paid Media & Insights Manager and lead our digital advertising strategy to drive engagement and growth. In this dynamic role, you will oversee campaign performance, analyze data for actionable insights, and collaborate with cross-functional teams to optimize marketing efforts. Your expertise in paid media will be crucial in shaping our approach to reaching target audiences effectively.

THE POSITIONJoin our dynamic team at FanDuel, where your expertise will make a significant impact. The Senior Director, Performance & Insights for FanDuel Predicts will spearhead the analytics division that drives strategic decision-making, performance management, and execution throughout our Commercial, Product, and Marketing sectors. This pivotal role involves establishing a reliable source of truth for Predicts, defining key metrics, and ensuring that insights are actionable across the organization. Reporting directly to the General Manager of Prediction Markets, this leader will be responsible for the performance management system for Predicts, which includes developing KPI frameworks, forecasting support, dashboards, and leadership reporting. This position requires a blend of analytical rigor and sound business judgment to ensure Predicts operates efficiently and effectively during its growth phase. Collaboration is key; you will work closely with Product, Marketing, Partnerships & Commercial Operations, Finance, and central FanDuel Analytics to ensure that our strategy, execution, and customer experience are driven by high-quality data insights. In addition to the responsibilities outlined, you may be required to undertake additional duties as assigned, ensuring our operations remain flexible and responsive to changing business needs. THE GAME PLANEvery member of our team plays a vital role: Own the “why” of FanDuel Predicts; serve as the definitive source of truth across the business by defining success metrics and the rationale behind them. This is a leadership role, not limited to reporting or BI tasks. Build and lead the Predicts Analytics function, focusing on commercial performance, product usage and experience, and marketing effectiveness. Define and manage Predicts’ KPI framework, ensuring consistent definitions, targets, and accountability across Commercial, Product, Marketing, and Operations. Develop and nurture a high-performing analytics team, fostering a culture of rigor, curiosity, and collaboration. Own the performance narrative for senior leadership, effectively communicating results, risks, and trade-offs to the SVP, FanDuel ELT, Flutter Ventures, and the Board. Lead the creation of dashboards and reporting to provide timely insights into revenue, customer engagement, acquisition efficiency, retention, and product performance.

The RoleAs an Insights Strategist at dialogueai, you will collaborate closely with clients to ensure they execute top-tier research using Dialogue, while also incorporating valuable real-world insights back into our product development.You will assist clients in crafting robust studies, interpreting findings, and deriving tangible benefits from Dialogue, while contributing to the evolution of our platform's integration of research best practices.This position is perfect for an individual who:Has experience conducting qualitative studiesEnjoys direct engagement with clientsAspires to shape the development of research tools rather than just utilizing themWhat You’ll DoCustomer Success & Research PartnershipServe as a trusted research collaborator for clients throughout onboarding, pilot programs, and ongoing usageGuide clients on study design, question formulation, participant selection, and results synthesisEvaluate studies and results to uphold research quality and methodological integrityAssist clients in translating insights into actionable recommendationsFacilitate renewals and expansions by showcasing evident customer valueResearch Best Practices → ProductIdentify common patterns in client research efforts and areas of difficultyConvert qualitative research best practices into platform guidelines, defaults, and workflowsCollaborate with Product and Engineering teams to enhance Dialogue’s research frameworksHelp define standards for what constitutes “excellent research” within the platformContribute to the development of templates, playbooks, and internal research standardsInternal EnablementDevelop customer-facing resources such as best practice guides, example studies, and frameworksAssist Sales and Marketing with narratives and examples informed by researchProvide feedback on client needs, objections, and successesWhat We’re Looking ForRequiredMinimum of 2 years of hands-on qualitative research experience (UX, consumer, product, or market research)Proven experience in designing and moderating interviews, concept tests, or usability studiesSolid understanding of qualitative research methodologies

Join our dynamic team at Alpha Insight Inc. as a Management Trainee. This unique opportunity is designed for ambitious individuals eager to develop their leadership skills and advance their careers in a fast-paced environment. As a Management Trainee, you will receive hands-on training across various departments, allowing you to gain a comprehensive understanding of our operations and contribute to our success.

Founded in 2006 by passionate gamers, Riot Games is dedicated to creating player-centric game experiences. Our flagship title, League of Legends, launched in 2009, remains the most played video game globally with over 100 million monthly players. Our community is at the heart of what we do, and we are committed to continuously enhancing the League of Legends experience. We seek dedicated and ambitious professionals who are ready to share their expertise and learn from us in return. If you are someone who takes gaming seriously and loves to push boundaries, we want you on our team. About the Insights Team: Our Insights discipline empowers Rioters to make informed decisions through data analysis. Comprising a diverse group of scientists, consultants, and strategists, we advocate for players worldwide, believing that understanding their varied experiences is crucial to our mission. Our collective passion for gaming and science drives us to help others succeed. Role Overview: As the Director of Insights for WILD RIFT, you will lead our Insights discipline, which includes researchers, analysts, data scientists, and strategists. Your role will focus on utilizing data to enhance the game's features, systems, and overall player experience as WILD RIFT evolves. Your expertise in data analysis, research, and strategic thinking will be essential in advocating for players and mentoring the Insights team. You will oversee the entire Insights ecosystem for WILD RIFT, ensuring our approach is data-informed across all aspects, including game experience, marketing, esports, and partnerships. The Insights team will support products throughout their lifecycle, from identifying opportunities to assessing post-launch performance. As a trusted advisor to WILD RIFT's leadership, you'll ensure the Insights team is well-positioned to guide and support decision-making processes. You will report directly to the Executive Producer of WILD RIFT.

The Insights team at Riot Games plays a pivotal role in enabling informed decision-making through data. Our multidisciplinary group comprises scientists, consultants, and strategists from various fields, united by a shared passion for gaming and a commitment to representing the diverse experiences, behaviors, and needs of gamers globally. We are dedicated to supporting Riot's mission of putting players first.As part of Riot's Publishing team, we are establishing a new function focused on email and campaign analytics aimed at enhancing player engagement and retention. We are looking for a Growth Marketing Analytics Lead to build and scale our measurement, optimization, and forecasting capabilities for email, push notifications, and multi-channel campaigns. This role is essential in bringing analytical rigor to our marketing initiatives, informing data-driven strategies that drive player growth. As the inaugural leader in this function, you will be instrumental in setting up processes for capturing, analyzing, and leveraging insights to expand Riot's global outreach. You will collaborate closely with Growth Marketing Leads, global publishing teams, and game product managers, reporting to a senior Publishing/Esports Insights lead. This hybrid position allows for a mix of onsite work in Santa Monica, CA, and remote flexibility.

Overview FleishmanHillard, a leading global integrated public relations agency, is on the lookout for an innovative Research Director to join our True Global Intelligence Team. This hybrid role can be based in one of our multiple U.S. locations, allowing for a blend of in-office and remote work. The True Global Intelligence Practice at FleishmanHillard employs a fusion of primary and secondary research methodologies, combined with communications measurement and data analytics. We are at the forefront of integrating artificial intelligence tools and techniques across our diverse service offerings. We seek a Research Director to spearhead the expansion of our AI capabilities in an ever-evolving landscape where traditional research methods intersect with groundbreaking technologies. This role requires a deep understanding of established research practices and a proven track record in incorporating AI into research projects, programs, and client engagements. The ideal candidate will lead strategic research initiatives, positioning FleishmanHillard at the forefront of methodical research and innovative AI applications. In this position, you will help drive analytics and manage client relations across multiple accounts. Your focus will be on optimizing research programs through the integration and development of AI methodologies that maintain our research's rigor while addressing our clients' needs. This position is ideal for individuals who are already experimenting with AI across various research and insights applications, enjoy customizing prompts, and thrive in a dynamic, technology-driven environment. FleishmanHillard, headquartered in St. Louis, is among the largest integrated communications firms worldwide. Our client services leverage expertise across more than 25 disciplines, including B2C and B2B marketing, corporate reputation management, CSR, creative services, digital and social media, and technology. We believe that a diverse team enriches our perspectives and enhances our ability to serve clients effectively. We are dedicated to fostering impact and inclusion within our organization and the communities we serve. Our commitment to building a diverse workforce is unwavering, and we encourage candidates who share our passion for enhancing our impact and inclusion objectives to apply.

At Riot Games, our Insights team is dedicated to enabling Rioters to make informed, player-centric decisions. We are a diverse group of scientists, strategists, and consultants committed to advocating for players globally through comprehensive analysis, insightful framing, and impactful storytelling. The PubSports division plays a crucial role in bridging Publishing, Esports, and Player Platform, creating a vibrant ecosystem that connects players with League of Legends both in-game and out. Publishing manages Riot’s brand and spearheads marketing, creative, community, and influencer initiatives.Esports develops competitive experiences that enhance and expand the player community.Player Platform facilitates how players access and engage with our games. We are currently forming a specialized PubSports Insights team dedicated to League of Legends, focusing on a deep understanding of player engagement within this ecosystem. As a Principal Insights Analyst, you will serve as a leader in both strategy and craft, guiding analytical direction, establishing scalable frameworks, and elevating the standards for clarity and impact within the discipline. You will collaborate closely with senior leaders across functions to ensure we are addressing the right questions, aligning on measurable outcomes, and translating insights into actionable strategies. Your contributions will influence audience strategies, regional investment decisions, product opportunities, and the long-term health of our ecosystem, ultimately enhancing the PubSports experience for League players worldwide.

Join our dynamic team at Alpha Insight Inc as a Customer Service Agent. In this role, you will be the first point of contact for our customers, guiding them through their inquiries and ensuring their satisfaction. Your exceptional communication skills and proactive approach will help us maintain our reputation for outstanding customer service. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Join our dynamic team at Alpha Insight Inc. as a Client Service Associate. In this role, you will be the first point of contact for our valued clients, ensuring they receive exceptional service and support. You will assist clients with inquiries, provide solutions, and foster long-term relationships, all while maintaining the highest standards of professionalism.

The Insights discipline at Riot Games empowers our team members to make data-informed decisions while prioritizing player experience. Our interdisciplinary group comprises scientists, consultants, and strategists from diverse backgrounds, all united by a passion for gaming and a commitment to representing players worldwide. Understanding the diverse experiences, behaviors, and needs of our players is essential to fulfilling Riot's player-focused mission.As the Principal Insights Analyst for Teamfight Tactics, you will lead the AXE (Acquisition, eXpression, and Events) Insights pod, playing a pivotal role in ensuring the long-term revenue health of TFT. This position requires managing and coordinating efforts in a dynamic multi-team environment that drives TFT's monetization strategy. You will take ownership of the roadmap for all Insights work related to the AXE Initiative, defining and managing work streams that assess product performance, identify new opportunities, and guide experimentation. Collaborating closely with product leaders, you will serve as a strategic partner in developing a robust revenue and events strategy to sustain TFT for years to come. With teams in both Los Angeles and Singapore, your insights will influence all aspects of monetization, from product development to distribution systems. This role is based at our global headquarters in Santa Monica, CA, and reports directly to the TFT Games Insights Lead.

The Insights team at Riot Games empowers our Rioters to make informed, data-driven decisions. We are a diverse collective of scientists, strategists, and consultants dedicated to representing and advocating for gamers worldwide. Our mission is to illuminate the varied experiences, behaviors, and needs of gamers, ensuring that Riot remains focused on player satisfaction. The PubSports Insights team is in the process of establishing a new group dedicated to enhancing our understanding of League of Legends players outside the game. We are looking for a Principal Researcher to help us delve deep into how players engage with our Publishing and Esports content. This role will explore how various ecosystem elements maintain player loyalty to the League brand, even when they are not actively playing, and identify strategies to attract new players. Your research will employ customized surveys and methods to inform data-driven strategies aimed at improving player experiences. You will collaborate with other researchers focusing on game insights and work closely with central teams, reporting directly to a League Pubsports Insights lead. This hybrid role offers a balance of onsite engagement in Santa Monica, CA, with the flexibility of remote work.

The Director of Insights, Data & Intelligence at Burson Cohn & Wolfe plays a central role in shaping client strategies through data and market research. This position is based in Los Angeles and sits within the company’s leadership team. Role overview This role focuses on using data analytics and insights to inform and guide client strategies. The Director oversees data-driven projects and works closely with teams from different parts of the organization. A strong background in market research and analytics is essential for success in this position. Key responsibilities Lead and manage projects that rely on data and insights to support client goals Collaborate with cross-functional teams to ensure a clear understanding of market trends Interpret data to help shape narratives and support decision-making Empower clients to reach business objectives through actionable insights Requirements Proven experience in data analytics and market research Ability to oversee multiple projects and collaborate with diverse teams Strong skills in interpreting and communicating data-driven insights Strategic mindset with an innovative approach to data interpretation