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Senior Engineer / Assistant Manager - Complaint Management

Bosch GroupBengaluru
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in complaint management or customer service roles. Strong analytical and problem-solving skills. Excellent communication skills, both written and verbal. Ability to work collaboratively in a team environment. Experience in process improvement initiatives is a plus.

About the job

Join Bosch Group as a Senior Engineer or Assistant Manager in our Complaint Management team in Bengaluru. You will play a crucial role in enhancing customer satisfaction by effectively managing and resolving complaints. This position requires a proactive approach to problem-solving and strong communication skills to liaise with various stakeholders.

About Bosch Group

Bosch Group is a leading global supplier of technology and services. With a commitment to innovation and sustainability, we strive to create solutions that enhance the quality of life for people worldwide. Join us and be part of a diverse team that values creativity and empowers its employees to make a difference.

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