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Experience Level
Senior
Qualifications
Proven experience in client engagement or account management, preferably in a managerial role. Strong analytical skills with a knack for problem-solving. Excellent communication and interpersonal skills. Ability to lead and motivate a team effectively. Experience in developing and implementing engagement strategies.
About the job
Scrunch seeks a Senior Engagement Manager based in New York City. This position centers on developing strong client partnerships and supporting clients as they work toward their engagement targets. The Senior Engagement Manager leads a team, manages project delivery, and ensures clients receive attentive, high-quality service at every stage.
What you will do
Advise clients on ways to strengthen their engagement strategies and reach key goals
Direct and mentor a team of professionals during all phases of project work
Monitor project timelines and deliverables to uphold service quality
Build and maintain client relationships through clear communication and consistent follow-up
About Scrunch
Scrunch is a dynamic and innovative company dedicated to transforming client engagement processes. Located in the heart of New York City, we pride ourselves on our cutting-edge solutions and commitment to excellence. Join a team that values creativity, collaboration, and professional growth.
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Apr 26, 2026
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