Senior eCommerce Manager

Role overview The Cluster E-Commerce & Distribution Manager at Minor International leads digital strategy and distribution for a group of properties based in Dubai. This position centers on improving how products and services reach customers through various online channels. The manager plays a key part in shaping digital experiences and ensuring that distribution runs smoothly across platforms. Main responsibilities Lead e-commerce activities for multiple platforms within the cluster Improve and streamline distribution processes to support reliable delivery of products and services Enhance digital channel performance with a focus on customer satisfaction Support growth by contributing new ideas for online sales and distribution Location This role is based in Dubai.

About UsKAYALI, established in 2018 by the renowned beauty entrepreneur and fragrance enthusiast, Mona Kattan, is a luxury fragrance brand that embodies the essence of Middle Eastern heritage and the art of scent layering. Our name translates to 'my imagination' in Arabic, reflecting our mission to create modern fragrance experiences that resonate with personal moods and cultural rituals. We believe in the power of scent to foster goodwill and self-love, and our unique fragrances are crafted with the finest ingredients sourced from world-class perfumers. Each scent tells a distinct story, encased in exquisitely designed bottles that highlight true craftsmanship.Our VisionWe aim to inspire a global community of fragrance aficionados by sharing innovative, luxurious scents and educating others on our cherished Middle Eastern fragrance traditions. As we continue to grow our digital presence, we are looking for a proactive E-Commerce Director who will spearhead our online sales initiatives and enhance our e-commerce landscape.Position OverviewThe E-Commerce Director will be pivotal in devising and executing a robust e-commerce strategy designed to elevate sales, bolster brand visibility, and enrich customer experiences across all digital platforms. This role demands a strategic thinker with technical acumen and exceptional leadership skills to guide a burgeoning team and work collaboratively with various departments.

Join our team at RAKBANK as an E-Commerce Integration and Support Specialist, where you will play a pivotal role in optimizing our e-commerce platforms. We are looking for a proactive and technically adept individual to facilitate the smooth integration and ongoing support of our e-commerce solutions. You will ensure that merchants are seamlessly onboarded, maintain optimal platform performance, and uphold compliance standards while providing exceptional support to both internal and external stakeholders.Integration & Technical SupportOversee the integration of payment gateways, merchant APIs, and various e-commerce platforms with bank systems.Work closely with IT and vendor teams to ensure a flawless onboarding experience for merchants.Identify and resolve technical issues related to transactions and integrations efficiently.Create and maintain detailed documentation for APIs, integration workflows, and support procedures.Merchant & Customer SupportDeliver expert technical assistance to merchants utilizing the bank’s e-commerce solutions.Continuously monitor transaction flows, proactively troubleshooting and resolving issues as they arise.Conduct training sessions for merchants and internal teams, focusing on effective system usage and best practices.Platform Management & OptimizationGuarantee the availability, reliability, and performance of e-commerce services.Collaborate with UX/UI teams to improve customer experience across digital channels.Assist in deploying new features, payment methods, and promotional campaigns.Compliance & SecurityEnsure all integrations adhere to UAE Central Bank regulations and internal security policies.Monitor for fraud indicators and work alongside risk teams to mitigate potential threats.Safeguard data privacy and transaction integrity across all platforms.Reporting & AnalysisGenerate comprehensive reports on transaction volumes, merchant performance, and system uptime.Analyze feedback from merchants and customers to propose actionable platform enhancements.

Role Overview WPP Media is hiring a Commerce Manager based in Dubai, United Arab Emirates. This role focuses on developing and executing commerce strategies that support revenue growth and improve customer engagement. What You Will Do Work with cross-functional teams to plan and launch commerce initiatives Analyze market trends and consumer behavior to inform strategy Optimize online sales channels for better performance Use data insights to refine product offerings and drive sales Location This position is based in Dubai, United Arab Emirates.

Join TikTok as a Client Solutions Manager for the Türkiye and South Asia Retail & E-commerce sectors, where your Turkish language skills will be invaluable. TikTok, a leader in short-form mobile video, aims to inspire creativity and bring joy to users worldwide. With offices in Dubai and across major global cities, we are committed to fostering innovation and collaboration.In this pivotal role, you will serve as a strategic partner and consultant, leveraging your expertise in advertising solutions to help our clients excel. Your mission will include managing and optimizing client relationships, developing impactful marketing strategies, and driving measurable results in various industries ranging from fashion to electronics.Collaboration is key as you work alongside Client Partners to execute campaigns effectively and deliver actionable insights that lead to long-term growth. Embrace the fast-paced environment at TikTok and be part of a team that thrives on creativity and shared success.

About UsKAYALI, founded in 2018 by beauty entrepreneur Mona Kattan, embodies creativity and passion in the world of fragrances. The name KAYALI translates to 'my imagination' in Arabic, reflecting our commitment to crafting a modern fragrance experience that draws inspiration from Mona's rich Middle Eastern heritage. Our luxurious scents are designed not just to smell good, but to enhance moods and embody acts of goodwill and self-love. Each fragrance is meticulously crafted with the finest ingredients and represents true artistry, from their enchanting notes to their exquisite jeweled bottles.Our VisionAt KAYALI, our mission is to empower everyone to feel like the diamond they are. We aim to cultivate a global community of fragrance enthusiasts by sharing our innovative and luxurious scents, educating our audience about fragrance layering, and introducing Middle Eastern scent rituals to the world.Position OverviewWe are on the lookout for a skilled UX/UI Designer to enhance our digital content for our e-commerce platform. This role offers a unique opportunity to develop a diverse skill set while contributing to a rapidly growing online business. You will report directly to the E-commerce Director and collaborate closely with our E-commerce and Marketing Teams.Key Performance Indicators: Brand website conversion rates, user engagement metrics (time on site, bounce rate), email open/click rates, and the performance of paid media campaigns.Main Responsibilities:Website Design:Create and develop an aesthetically pleasing and responsive e-commerce website that mirrors our brand identity.Ensure that the website design communicates the brand's uniqueness, sophistication, and exclusivity.Optimize site performance for a seamless user experience across all devices including desktop, mobile, and tablet.User Experience (UX) and Interface (UI) Design:Design intuitive navigation and interface elements that enhance user engagement and encourage conversions.Conduct user research and usability testing to inform design improvements.Guarantee a user-friendly website focusing on easy navigation and a streamlined checkout process.Brand Integration:Uphold and enhance the brand’s visual identity across digital platforms including the website, newsletters, and paid media assets.Design elements that effectively convey our brand heritage and message.Work closely with the marketing team to ensure consistent brand messaging across all digital touchpoints.

We are seeking an accomplished and strategic Cluster Director of Revenue to lead our revenue management initiatives across our diverse portfolio. This pivotal role involves driving revenue growth through data-driven decision-making, optimizing pricing strategies, and enhancing market share in the competitive landscape of the hospitality industry.The ideal candidate will possess a proven track record in revenue management, exceptional analytical skills, and the ability to collaborate effectively with cross-functional teams. You will be responsible for developing and executing revenue strategies that align with our business objectives and ensure sustainable growth.

Join Continental as the Head of Sub Vertical - Distribution Sales in the Middle East, where you will lead innovative strategies and drive sales growth in a dynamic market. As a pivotal member of our leadership team, you will be responsible for overseeing distribution sales operations, developing key relationships with clients, and aligning our sales strategy with our corporate goals. This is an exciting opportunity to shape the future of our distribution segment in a region that is rapidly evolving.

Bloom & Bond is a direct-to-consumer e-commerce brand with a focus on scalable operations and process-driven growth. The company values agility and efficiency, making these principles central to daily decision-making and long-term strategy. Role overview The Business Operations Manager leads day-to-day operations, ensuring that systems run smoothly and teams perform at their best. This position builds and maintains operational structures, manages supply chain activities, and documents procedures to support efficiency. The manager brings proactive organization, keeps work moving, and helps eliminate friction or bottlenecks. The role is remote, based in Dubai, and requires comfort working across multiple time zones. Compensation ranges from $50,000 to $70,000 per year, depending on experience. This position comes with significant ownership and the chance to directly influence company performance and scalability. What you will do Develop and maintain operational systems for the business Monitor and help the team achieve key performance indicators (KPIs) Lead recruitment and onboarding activities for new hires Oversee inventory management, third-party logistics, and fulfillment operations Ensure transparency around operational spending Systems and SOP development Create, document, and update standard operating procedures (SOPs) for all roles and processes using Notion Provide team members with clear playbooks and job scorecards Analyze workflows to spot and resolve bottlenecks Build systems that reduce dependence on informal knowledge Maintain dashboards and trackers for operational KPIs Use AI tools to automate and streamline repetitive tasks People management and accountability Act as the daily point of contact for the team Lead weekly team meetings and structured one-on-ones Track team KPIs with role-specific scorecards Conduct monthly and quarterly performance reviews Address underperformance and implement performance improvement plans as needed Ensure timely and accurate processing of payments for contractors and team members Promote a culture of accountability and ownership Hiring and onboarding Manage hiring for new roles, including job postings, screening, assessments, and interview scheduling Oversee recruitment activities when additional recruiters are involved Keep job descriptions and scorecards current Design structured onboarding plans for each new hire Support new team members in adapting quickly by using documented systems Supply chain and fulfillment Oversee inventory tracking and demand forecasting Manage reorder cycles to maintain stock levels Coordinate with logistics partners to ensure timely order fulfillment

Join Capital as the Head of Risk for our E-Money division in the MENA region. In this pivotal role, you will be responsible for overseeing risk management strategies, ensuring compliance with regulatory frameworks, and safeguarding our financial operations. You will lead a dynamic team, driving innovation and excellence in risk assessment and mitigation.

Strategic Planning and BudgetingConduct in-depth market analysis to identify opportunities, industry trends, and competitive landscape while assessing internal resources, capabilities, and past performance.Set both qualitative and quantitative objectives for yourself and your team, establishing clear pathways to achieve business targets, estimated costs, and necessary capital for the upcoming fiscal year.Guide sales personnel in formulating their action plans utilizing the TTM and ELMS systems to ensure effective execution of the division's business strategy.Oversee the implementation of the business plan to meet and exceed sales and profit goals.Communicate overarching division goals and cascade individual objectives for each medical representative, ensuring daily planning and reporting.Facilitate weekly and monthly meetings to assess performance, gather market feedback, and address customer concerns.Monitor, coach, and evaluate team performance using KPIs and comparing outcomes with budget expectations.Adapt action plans as necessary and take corrective measures to ensure alignment with sales budgets.Contribute significantly to the company’s overall business objectives.Sales & MarketingDevelop and implement annual sales strategies and budgets for the Veterinary Division while setting clear sales targets for the team.Establish sales objectives through accurate forecasting and create annual sales quotas, projecting expected volume and profitability for both existing and new products.Maintain product mix, pricing, and sales volume by staying abreast of supply and demand dynamics, market trends, and competitor activities.Regularly conduct sales meetings to review team performance and strategize improvements.Create action plans aimed at enhancing sales productivity and customer service standards.Plan and coordinate participation in exhibitions, conferences, seminars, and VET shows while developing PR initiatives.Draft and execute market development strategies to leverage new business opportunities and foster existing client relationships.Conduct market analysis to identify prospects and evaluate investment opportunities through to implementation.Build strong, professional relationships with key clients and strategic partners.Principal ManagementNurture and enhance relationships with principals, customers, suppliers, and government entities.Acquire a comprehensive understanding of the principal portfolio and current market dynamics.

Join Trendyol, a leading e-commerce platform in the Middle East, as a Paralegal. In this pivotal role, you will assist our legal team in managing legal documents, conducting research, and ensuring compliance with local regulations. You will play a critical role in supporting the legal function of our fast-paced business environment.

Join Namshi as a Buying Assistant and play a crucial role in our procurement process. You will be responsible for processing all purchase orders, ensuring accuracy in coding and managing information through Excel order sheets including order trackers, buyer trackers, order confirmations, packing lists, and payment records.In this role, you will act as a liaison between suppliers and buyers, facilitating prompt deliveries and addressing any delivery-related issues. You will communicate effectively with our warehouse team to oversee the number of deliveries received within the expected time frames.Stay informed about the department's open-to-buy (OTB) status and the valuation of each brand/category. Assist with reorders and replenishment needs as necessary.Work collaboratively with the Merchandising team to analyze reports and ensure that orders align with budgetary goals and plans. You will also assist the Buyer in organizing procurement documents systematically for easy auditing.Your responsibilities will include soliciting quotes from suppliers, tabulating bids, and ensuring that product descriptions on our website are accurate and comprehensive. Maintain precise records of cost and selling prices, updating them as needed.Create purchase orders that include essential details such as terms of delivery, delivery dates, payment terms, and pricing. Ensure that all data entry tasks are completed in compliance with the buying critical path.Collaborate with colleagues to ensure the consistency of information and share best practices while enhancing your knowledge of our systems. Additionally, you will provide ongoing support to the customer service team to ensure the highest level of customer satisfaction.

Join our dynamic team at Trendyol, a leading e-commerce platform in Turkey, as a Media Planning Professional. We are looking for a dedicated Turkish speaker who is passionate about media strategies and has a keen eye for analytics. You will play a vital role in planning and executing media campaigns that resonate with our target audience.

Join our dynamic team at Spocket as a Customer Success Specialist where your passion for helping others will shine. In this role, you will be at the forefront of our customer engagement efforts, assisting users with their inquiries and ensuring they have an exceptional experience with our platform.Your excitement for this role stems from the opportunity to...Interact with users through email and online chat, providing solutions to their queries and challenges.Deliver outstanding customer service, highlighting the benefits of our software and how it can empower users in their business endeavors.Collaborate with the tech team to escalate bugs and product concerns as necessary.Conduct phone conversations with customers when required, ensuring clarity and support.Work together with colleagues to create insightful articles that enhance the experience for retailers and suppliers using Spocket.Collect user feedback and feature requests to influence Spocket’s product development strategy.

Join Trendyol, a leading e-commerce platform, as a Seller Operations Professional where you will be a key player in enhancing the seller experience. You will be responsible for managing seller operations, optimizing processes, and ensuring seamless communication between sellers and our platform. Your role will involve analyzing seller performance metrics and implementing strategies to improve overall satisfaction and efficiency.

Join SanaCommerce as a Product Software Architect in Dubai, where you will play a pivotal role in shaping the technological landscape of our products. We are looking for an innovative thinker with a passion for software design and a track record of delivering high-quality solutions.You will collaborate with cross-functional teams to define architecture, design patterns, and best practices, ensuring our products meet the highest standards of quality and performance. Your insights will be crucial in guiding the development process and driving continuous improvement.

Deliveroo is hiring a Site Merchandiser to join the team in Dubai. This position focuses on shaping how products are displayed on the Deliveroo website, with an emphasis on both visual appeal and ease of use. The Site Merchandiser collaborates with colleagues across the business to enhance the online experience and help meet sales targets. Key responsibilities Arrange and optimize product placement throughout the Deliveroo site Keep the online storefront visually engaging and straightforward to navigate Partner with other teams to support sales and increase conversion rates Use merchandising strategies to improve the customer journey Work location This role is based at Deliveroo’s main office in Dubai.

Join Dingdong, a pioneering e-commerce platform dedicated to transforming the fresh produce delivery industry. Specializing in high-quality fruits and vegetables, we utilize cutting-edge technology and logistics to guarantee our customers receive only the freshest products directly from farms. Our commitment to sustainability and innovation drives us to redefine how people access fresh food.Key Responsibilities:- Lead and oversee the business development team dedicated to fresh produce, with a focus on vegetables and fruits.- Formulate and execute strategic initiatives to enhance sales and expand our market presence in the fresh produce sector.- Cultivate and maintain relationships with essential suppliers and partners to secure a consistent supply of top-quality produce.- Evaluate market trends and customer preferences to identify new business avenues and growth opportunities.- Work collaboratively with marketing, logistics, and operations teams to refine product offerings and enhance delivery efficiency.- Track and report on sales metrics, providing actionable insights for performance improvement.- Ensure adherence to industry regulations and uphold company standards for quality and safety.- Mentor and nurture team members, promoting a culture of continuous learning and development.