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Senior Director of DevOps

humanNew York, NY
On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

QualificationsProven experience leading DevOps teams in a high-scale environment. Strong expertise in cloud infrastructure and distributed systems. Excellent problem-solving skills and ability to guide teams through complex challenges. Demonstrated ability to mentor and develop engineering talent. Experience in establishing and optimizing DevOps practices and tools.

About the job

About the Role

We are seeking a proactive and globally-oriented Senior Director of DevOps to lead and enhance the DevOps function across our Enterprise and Media product lines. Currently operating as separate entities, your mission will be to unify these teams into a cohesive organization that provides exceptional reliability, performance, automation, and scalability.

In this role, you will manage a team of approximately 15 professionals, with around 5 direct reports including DevOps Leads across various regions. You will be responsible for setting the technical vision, improving operational excellence, modernizing our infrastructure, and collaborating closely with Engineering to accommodate our ongoing rapid growth.

This is a player-coach position: while you won't be coding daily, your expertise will be crucial in troubleshooting complex incidents, guiding through challenges, and making informed architectural decisions when necessary.

If you excel in high-scale environments, take pleasure in leading talented engineers, and are passionate about building robust systems that support products used by major enterprises globally, this is an incredible opportunity to make a significant impact.

What You’ll Do

Leadership & Strategy

  • Lead a cohesive global DevOps organization that merges Enterprise and Media teams.

  • Craft and implement a long-term DevOps strategy that aligns with our engineering and product roadmap.

  • Mentor and foster the growth of DevOps Leads and individual contributors; cultivate a culture of ownership, collaboration, and continuous improvement.

  • Establish industry-leading DevOps practices, tools, and processes across regions.

Operational Excellence

  • Oversee the reliability, scalability, and performance of globally distributed, real-time systems that handle trillions of events monthly.

  • Lead modernization initiatives across our infrastructure, CI/CD pipelines, automation frameworks, and observability stack.

  • Collaborate with Engineering on architectural decisions concerning distributed systems, data movement, and cloud infrastructure.

  • Provide hands-on leadership during escalations, directing root-cause analysis and incident response with technical expertise.

Systems, Tooling & Automation

  • Manage the design, implementation, and operation of high-scale infrastructure in cloud environments (AWS, GCP, etc.).

  • Scale tooling, processes, and automation to meet the demands of our growing organization.

About human

At human, we are committed to building cutting-edge technology solutions that empower enterprises and media organizations around the globe. Our mission is to deliver innovative products that enhance operational efficiency and drive success for our clients.

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