About UsServal is a pioneering AI-driven automation platform revolutionizing the operational landscape for enterprises. We develop intelligent agents that comprehend complex real-world workflows and execute them seamlessly—transforming traditional manual processes and outdated legacy systems into adaptable, learning software solutions. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating high-volume and high-friction operational tasks across their organizations.At the heart of Serval lies a sophisticated agentic AI platform that translates natural language into production-ready workflows. Our agents not only respond to requests but also reason, take action across various systems, and enhance their capabilities over time. What initiated with operational use cases has rapidly expanded into a comprehensive AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering.Our vision is to eradicate repetitive manual labor within enterprises, empowering teams through intelligent automation. In the long run, we aim to establish a universal AI operations layer—a network of agents that spans business functions and manages the workflows essential for the success of modern companies.Supported by top-tier investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering visionaries from Verkada.Position OverviewAs a Forward Deployed Engineer at Serval, you will play a key role in introducing cutting-edge IT automation to some of the most intricate enterprises globally. You will engage directly with customers to transform chaotic, high-stakes workflows into dependable AI-powered systems—delivering production code that significantly impacts both revenue and product trajectory. This role is ideal for passionate builders seeking genuine ownership, tangible stakes, and a clear connection between their contributions and the company's growth.You will operate at the crossroads of product development, engineering, and customer engagement—translating real-world complexities into scalable solutions and promoting the adoption of our AI automation platform.

Who We AreServal is at the forefront of the AI-driven automation revolution, reshaping the operational landscape for enterprises. Our intelligent agents seamlessly comprehend real-world workflows and execute them end-to-end, effectively replacing outdated manual processes with dynamic, learning software solutions. Since our inception in early 2024, renowned organizations such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada have trusted us to streamline their high-volume operational tasks.Our core offering is an agentic AI platform that translates natural language into efficient, production-ready workflows. These agents not only respond to user inquiries but also reason, take decisive actions across multiple systems, and steadily enhance their capabilities through ongoing use. What started as a solution for operational challenges has rapidly expanded into a universal AI automation layer utilized across various business functions including IT, HR, Finance, Security, Legal, and Engineering.Our mission is clear: to eradicate repetitive, manual tasks within enterprises and empower teams through intelligent automation. In the long term, we aim to develop a universal AI operations layer — a collaborative system of agents that integrates seamlessly across business functions, facilitating the workflows that propel modern enterprises forward.We are proud to be supported by prestigious investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, among others, and to be founded by seasoned product and engineering leaders from Verkada.About the TeamThe Agent Deployment team is a highly specialized technical group dedicated to the comprehensive execution of Serval's AI agent deployments. Within this organization, we have two primary tracks: Deployed Software Engineers, who lead our most critical projects, overseeing every aspect from architecture to production, and Deployment Strategists, who manage the customer experience from implementation through adoption and growth. Both roles are technical, client-facing, and integral to transforming our product capabilities into tangible business results.Role OverviewAs a Deployed Software Engineer, you will engage directly with clients, delivering features, developing new capabilities, and enhancing our product offerings within some of the most intricate enterprises globally. Your role will involve converting chaotic, high-stakes workflows into dependable AI-driven systems, deploying production code that has a significant impact on both revenue and product evolution.This position is foundational as we build a team from the ground up. We expect you to work independently, make informed decisions in uncertain situations, and represent Serval with professionalism at the highest organizational levels.

Join Our Innovative TeamServal is at the forefront of revolutionizing enterprise operations through our AI-native automation platform. We specialize in developing intelligent agents that comprehend and execute real-world workflows seamlessly, replacing outdated manual processes and inflexible legacy systems with dynamic, learning software solutions. Established in 2024, we are proud to be trusted by industry leaders such as General Motors, Notion, Vercel, and more, to streamline high-volume operational tasks across their organizations.At the heart of our operations is an agentic AI platform that converts natural language into efficient, production-grade workflows. Our agents go beyond mere response mechanisms; they engage in reasoning, execute actions across various systems, and continually enhance their capabilities with use. Initially focused on operational tasks, our platform has swiftly expanded to serve diverse functions including IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive, manual tasks and empower teams through intelligent automation. Ultimately, we aim to construct a universal AI operations layer—a network of agents that integrates with business functions to drive seamless workflows and propel modern companies forward.Position OverviewAs the Senior IT Engineer at Serval, you will be pivotal in developing and refining our internal IT capabilities, utilizing our own ITSM platform as your primary toolkit. Your role will involve leading infrastructure projects and ensuring smooth daily operations as our company scales. This is a full-time, onsite position in San Francisco (5 days/week).This role transcends traditional IT responsibilities; it’s an opportunity to shape the future of IT service management. You will actively test our platform in production environments and provide valuable operational insights to our Product and Engineering teams. Your on-the-ground experiences will directly influence how our product serves IT professionals globally.

About UsServal is an innovative AI-powered automation platform revolutionizing enterprise operations. Our intelligent agents adeptly comprehend and execute real-world workflows end-to-end, effectively replacing outdated manual processes and rigid systems with dynamic, learning software. Established in early 2024, Serval is already a trusted partner for industry leaders including General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex operational tasks to boost efficiency.At the heart of Serval lies an advanced agentic AI platform that transforms natural language into production-ready workflows. Our agents not only respond but also reason and take action across various systems, continually enhancing their capabilities through real-time usage. What started as a focus on operational tasks has swiftly expanded into a comprehensive AI automation solution applicable across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive manual tasks within enterprises, empowering teams with intelligent automation. In the long run, we aim to establish a universal AI operations layer—a network of agents that integrates seamlessly across business functions, ensuring modern companies run smoothly.Role SummaryAs an Applied AI Engineer at Serval, you will be instrumental in developing the intelligent backbone of our platform—creating foundational AI agents that reason, act, and automate intricate IT workflows. Your role will leverage cutting-edge models and techniques to transform monotonous IT processes into sophisticated automation solutions.Your ResponsibilitiesDesign, develop, and implement AI-driven features from inception to deployment.Enhance and optimize Serval’s applied AI systems, including model selection, fine-tuning, and evaluation pipelines.Integrate AI capabilities into production settings, ensuring they are reliable, scalable, and high-performing.Collaborate with engineering and product teams to create innovative customer experiences.Regularly assess model performance and iterate on improvements based on data and user feedback.Establish industry-leading AI engineering practices and elevate the technical standards across the team.

About UsServal is an innovative AI-driven automation platform revolutionizing enterprise operations. We create intelligent agents capable of comprehending real-world workflows and executing them end-to-end, effectively replacing manual processes and outdated legacy systems with adaptive, learning software. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume, complex operational tasks across their organizations.At the heart of Serval lies an agentic AI platform that transforms natural language into actionable workflows. Our agents not only respond to requests but also reason, act across systems, and learn continuously from their interactions. What started as operational solutions has now evolved into a versatile AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering domains.Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. Ultimately, we aspire to create a universal AI operations layer—a network of agents that spans various business functions and executes the workflows essential for modern companies.Backed by prominent investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by experienced product and engineering leaders from Verkada, we are on a path to reshape the future of enterprise operations.

Join our Exceptional Talent Reserve at serval, where we are on a mission to innovate and lead in our industry. We are looking for highly skilled individuals who are passionate, creative, and eager to contribute to our dynamic team. This is an opportunity to be part of a forward-thinking company that values talent and encourages growth and development.

About UsAt Serval, we are pioneering an AI-driven automation platform that is reshaping enterprise operations. Our intelligent agents are capable of understanding and executing complex workflows end-to-end, effectively replacing outdated manual processes and rigid legacy systems with agile, learning software solutions. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, and Vercel, among others, to streamline high-volume operational tasks across their organizations.Our core innovation lies in an agentic AI platform that transforms natural language into efficient, production-grade workflows. Unlike traditional systems, our agents not only respond to requests but also reason, take proactive actions across various systems, and continuously enhance their performance through usage. What began as a focus on operational use cases has swiftly evolved into a versatile AI automation layer, applicable across IT, HR, Finance, Security, Legal, and Engineering domains.We are committed to our mission of eradicating repetitive manual tasks and empowering teams through intelligent automation. Ultimately, we aspire to create a universal AI operations layer—a comprehensive system of agents that integrates seamlessly across business functions to drive modern enterprises forward.Our growth is backed by renowned investors including Sequoia Capital and Redpoint Ventures, and our founding team is composed of product and engineering veterans from Verkada.

About UsServal is at the forefront of AI-driven automation, reshaping enterprise operations. Our innovative platform harnesses intelligent agents capable of comprehending complex workflows and executing them seamlessly, eliminating outdated manual processes and rigid systems. Founded in early 2024, we are proud to partner with industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, facilitating the automation of high-volume, high-friction tasks across their organizations.At the heart of Serval lies an agentic AI platform that translates natural language into efficient workflows. Our agents do more than just respond; they analyze, act, and evolve with each interaction. Initially focused on operational use cases, Serval has rapidly expanded its capabilities to serve various functions including IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate monotonous manual tasks within enterprises, empowering teams through intelligent automation. In the long term, we aim to establish a universal AI operations layer—a network of agents that streamline workflows across business functions, ensuring that modern enterprises operate efficiently.We are backed by prestigious investors, including Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by seasoned product and engineering leaders from Verkada.Position OverviewAs the Integrated Growth Marketer, you will spearhead the development of a dynamic marketing engine that positions Serval as the go-to solution for potential clients. You will craft and implement multi-channel campaigns that break through the noise, ignite interest, and drive demand throughout the sales funnel. Collaborating with cross-functional teams, you will translate strategic initiatives into tangible campaigns that generate meetings, influence deals, and ultimately boost revenue.

About UsAt Serval, we are at the forefront of innovation, pioneering an AI-native automation platform that revolutionizes enterprise operations. Our intelligent agents are designed to comprehend real-world workflows and execute them seamlessly, transforming manual tasks and outdated systems into adaptive, self-learning software solutions. Established in early 2024, Serval has rapidly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, enabling them to automate complex operational workflows.Our cutting-edge platform utilizes agentic AI technology that translates natural language into production-ready workflows. Serval's agents do more than respond; they reason, take decisive actions across various systems, and continuously enhance their performance through user interactions. Initially focused on operational use cases, our technology has expanded into a versatile AI automation layer utilized across IT, HR, Finance, Security, Legal, and Engineering sectors.Our mission is to eradicate repetitive manual tasks throughout enterprises, empowering teams through intelligent automation. Ultimately, we aim to develop the universal AI operations layer—a system of agents that optimally manages workflows across all business functions, ensuring efficiency and innovation.Supported by top-tier investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil, our founding team comprises seasoned product and engineering experts from Verkada.

Uplane (Y Combinator F25) seeks a Forward Deployed Software Engineer based in San Francisco. Uplane tackles inefficiencies in digital advertising by building an AI-driven system that creates high-performing ads, matches them with optimized landing pages, and manages budgets across multiple channels. The team’s goal is to unify tools and processes so companies can get more from their marketing spend. Role overview This Forward Deployed Software Engineer position blends hands-on software development with direct client interaction. The role centers on uncovering clients’ top challenges and building solutions that deliver clear results. Work in this role influences both the product and customer outcomes. Why join Uplane? Tackle significant problems in a large, evolving market Take initiative and ownership to accelerate personal growth Collaborate with a team that values ambition, humility, and teamwork What you will do Technical deployment and integration: Build and implement custom integrations and features so Uplane’s software fits smoothly into each client’s technology stack. Customer-led prototyping: Rapidly develop tailored solutions for clients, then work with the core team to fold successful prototypes into the main product. User-centric design: Apply product and design judgment to create features that address real market and customer needs. Collaboration: Work directly with client stakeholders, from technical teams to executives, to ensure solutions are practical and effective.

Who We AreServal is an AI-driven automation platform revolutionizing enterprise operations. We create intelligent agents that comprehend real-world workflows and execute them from start to finish, effectively replacing manual processes and outdated legacy systems with adaptable, learning software. Founded in early 2024, Serval has gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating high-volume and complex operational tasks across their organizations.At the heart of Serval is an agentic AI platform that transforms natural language into production-quality workflows. Our agents don't merely respond to inquiries; they reason, take action across various systems, and continuously enhance their capabilities through usage. Initially focused on operational use cases, our platform has expanded into a comprehensive AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. Ultimately, we aim to develop the universal AI operations layer—a system of agents that integrates across business functions to streamline the workflows essential for modern companies.Backed by prominent investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering visionaries from Verkada, we are on an exciting journey of growth.Role OverviewAs a Product Designer, you will collaborate closely with the founding team to construct the Serval platform from the ground up. Our focus is on user experience, and you will be tasked with creating intuitive and visually appealing interactions that unlock powerful automation capabilities.This position is based in San Francisco, California, and requires in-person collaboration.What You'll DoGain a deep understanding of complex problem spaces and develop simple, elegant design solutions.Generate innovative ideas and facilitate collaborative processes to gather input from your team.Rapidly prototype and test these ideas through mockups and interactive usability tests with customers.Partner with engineering teams to comprehend the technical limitations of projects and make practical design trade-offs.Oversee your designs through all phases: from exploratory concepts to polished, production-ready interfaces.Establish the groundwork for a flexible and scalable design system.

Location: San Francisco Bay Area, CAOverviewAs a Forward Deployed Software Engineer (FDSE) at First Resonance, you will become an indispensable problem solver, joining our elite "Delta" FDSE team to tackle our customers' most pressing challenges. This role involves close collaboration with clients, allowing you to immerse yourself in their operations, discern their unique needs, and craft tailored solutions that seamlessly integrate with our platform, ION.Are you passionate about advancing the technology behind eVTOLs, rockets, robots, and autonomous vehicles? As an FDSE, your contributions will directly enhance our customers' capabilities by translating their requirements into effective software solutions, overseeing the development process from inception to launch, and ensuring exceptional satisfaction levels. Your responsibilities may range from collaborating with engineering teams to design innovative features that streamline workflows to being the key contact for troubleshooting roadblocks that impede production.Responsibilities & DutiesAct as a deployed technical expert, providing hands-on support for the implementation, utilization, and further enhancement of ION.Engage with customers to identify their critical challenges and devise coherent strategies and intelligent solutions (e.g., building custom web applications, managing large-scale data).Take full ownership of developing and delivering solutions while ensuring high customer satisfaction standards.Write clean, scalable, and maintainable code across the entire technology stack.Collaborate within small teams to ensure end-to-end execution of high-impact projects.Work with the First Resonance team to continuously refine the product based on customer insights and requirements.Minimum Qualifications & SkillsSolid engineering foundation in areas such as Computer Science, Mathematics, Software Engineering, Physics, or Data Science.Exceptional communication and interpersonal skills, with a proven ability to build relationships with diverse stakeholders (including customers, leadership teams, and First Resonance personnel).Experience in delivering production-quality code.Adept at collaborating effectively with both technical and non-technical team members.

About HiveHive stands at the forefront of cloud-based AI solutions, specializing in content understanding, search, and generation. Trusted by some of the world's most innovative organizations, Hive empowers developers with a suite of exceptional, pre-trained AI models, handling billions of API requests monthly. Our comprehensive software applications, underpinned by proprietary AI models and datasets, are revolutionizing industries through groundbreaking advancements in content moderation, deepfake detection, brand protection, sponsorship measurement, and more.Having raised over $120 million in funding from prominent investors like General Catalyst, 8VC, Glynn Capital, Bain & Company, and Visa Ventures, Hive boasts a diverse team of over 250 talented individuals across our San Francisco, Seattle, and Delhi offices. If you're excited about shaping the future of AI, we encourage you to connect with us!The RoleAs a Forward Deployed Software Engineer at Hive, you will leverage your software engineering expertise to directly address the challenges faced by our enterprise customers. This pivotal role serves as the main point of contact for many clients, guiding them to success with Hive’s API solutions and AI platforms. You will collaborate closely with clients to transform business and product concepts into effective engineering solutions, quickly resolving technical issues, and designing architectures that enhance the adoption of Hive’s products. Working in tandem with Sales, Product, Engineering, and Operations, you will create full-scale integrations that drive outstanding customer results. This is a unique opportunity to work on high-impact projects directly with some of the largest enterprises in the industry.

Chalk builds a platform designed to simplify and accelerate machine learning applications. The company combines the speed of Rust with approachable tools, helping developers tackle issues like complexity, latency, and scalability in ML workflows. Businesses use Chalk to support use cases such as fraud detection, identity verification, and clean energy optimization. The company recently raised $50 million in Series A funding, led by Felicis. More details can be found in this Reuters article. Role overview This Forward Deployed Engineer role is based in San Francisco and requires full-time, in-person presence (five days a week). As an early team member, you will work closely with clients and Chalk’s machine learning teams to deliver tailored technical solutions and improve the company’s infrastructure. Projects span industries like healthcare, finance, and recommendation systems, with applications including cancer detection, fraud prevention, and product recommendations. What you will do Design and implement Chalk’s technology solutions for customers, learning the platform’s infrastructure and optimizing integrations. Work closely with Engineering and Sales teams to deliver projects. Act as the main technical contact for clients during both pre-sales and post-sales, supporting onboarding and ongoing needs. Advise clients as their requirements change and new product features become available. Contribute to hiring by participating in Engineering team interviews. Requirements Technical background in software development or machine learning model development. Minimum of 2 years of experience in backend software engineering. Proficiency in Python and SQL. Strong teamwork and collaboration skills. This position is not hybrid. While Chalk offers flexibility for unavoidable conflicts, the expectation is a full-time, in-office schedule.

Join Our Innovative Team at Simple AIAt Simple AI, we are transforming enterprise communications through cutting-edge voice AI agents. Our highly realistic agents empower leading companies such as DoorDash, xAI, and Omaha Steaks to efficiently manage a variety of phone operations, including customer support, order processing, and lead qualification.As we experience exponential growth and a surge in customer demand, we are seeking a few founding software engineers to help us navigate this exciting journey and develop systems for the future. Our passionate team operates from our vibrant San Francisco office five days a week, driven by a shared vision of leveraging AI to make a significant impact in the world.We are proud to be backed by esteemed investors and operators, including Y Combinator, Massive Tech Ventures, and industry leaders such as Michael Seibel (Twitch), Jared Friedman (Scribd), and more.

About SuperAnnotateSuperAnnotate empowers leading AI teams worldwide to develop responsible and advanced models driven by high-quality human data. As a rapidly growing Series B startup, we bridge the gap between cutting-edge AI innovation and the data that fuels it. Our global network of expert specialists, scalable managed operations, precise talent matching, and full project transparency guarantees exceptional data quality at scale. Trusted by industry leaders such as Databricks and ServiceNow, and backed by prominent investors like NVIDIA, Dell Technologies Capital, Databricks Ventures, Cox Enterprises, and Lionel Messi’s Play Time VC, SuperAnnotate proudly holds the title of the highest-rated AI data company on G2 for multiple consecutive years, including 2025.Your Role and ImpactAs a Forward Deployed Engineer, you will be integral in executing complex coding projects that drive next-generation LLM and GenAI solutions for enterprise clients. This role transcends mere coding; you will design coding data roadmaps, leverage your technical acumen for large-scale initiatives, and oversee the operational delivery of projects involving over 100 global coder contractors. Your commitment to quality, speed, and innovation will directly influence how enterprise AI projects come to fruition at scale.This is a full-time hybrid position based in San Francisco.

Join Delphi as a Forward Deployed EngineerAt Delphi, we are revolutionizing the way knowledge is shared by introducing a groundbreaking medium for human interaction: interactive digital minds that individuals can engage with, learn from, and draw guidance from.While the internet has provided us with static profiles and endless scrolling feeds, Delphi offers a transformative experience: a dynamic, interactive layer of identity that embodies your voice, insights, and reasoning in every conversation. Engage with others not just through reading, but by experiencing your thought process.We are on a mission to democratize access to Delphi, enabling anyone to create a digital mind that serves as a perpetual profile capable of answering inquiries on your behalf.Our ambitious goals include:Making human wisdom abundant, personalized, and easily discoverable.Preserving legacies, unlocking opportunities, and amplifying brilliance across generations.Positioning Delphi as everyone’s living profile to showcase their knowledge.Our platform is trusted by thousands of the world's most brilliant minds, from Simon Sinek to Arnold Schwarzenegger (interact with them here). We have experienced a threefold increase in revenue, users, and interactions in the last six months, all organically through word-of-mouth. Our goal is to accelerate our growth from here.Delphi has backing from prominent investors, including Sequoia Capital, Founders Fund, Abstract Ventures, and notable figures like Michael Ovitz and Olivia Wilde, alongside founders from Lyft, Zoom, and DoorDash. Our team comprises successful founders and builders from industry giants like Apple, Spotify, and Substack.Discover more about Delphi and this role by connecting with the CEO’s digital mind hereYour Responsibilities:Take ownership of all revenue-facing aspects at Delphi, ensuring our highest-value customers achieve success.Design, launch, and maintain enterprise features such as embeds, SSO, API integrations, and CRM connectors.Serve as the connective tissue between engineering and the enterprise side of our business, knowing when to collaborate and when to independently address issues.Develop new features for our enterprise division, including API capabilities and monetization tools.

About Flow EngineeringFlow Engineering is at the forefront of revolutionizing how humanity constructs its most intricate machines. Our platform is the premier tool for complex systems engineering, embraced by pioneering teams in sectors such as aerospace, defense, automotive, aviation, and robotics. If a company is aiming for the Moon, developing fusion energy, or planning the first interplanetary settlement, they are likely utilizing Flow Engineering to achieve those ambitious goals.We are proudly backed by Sequoia Capital, with notable angel investors including Patrick and John Collison (Stripe), David Helgason (Unity), and Kyle Parrish (Figma).About the RoleAs one of our pioneering Forward Deployed Engineers, you will operate at the crucial intersection of sales, engineering, and customer engagement. Your role involves comprehending how advanced hardware teams operate, guiding deployments, and facilitating adoption, ensuring that our customers are equipped with the insights and tools necessary to attain significant results.This position is perfect for individuals who have a background in hardware engineering and have a passion for collaborating with customers to solve complex challenges. You will empower leading hardware companies to transform their operational methodologies.What You’ll DoOwn the Technical Win: You will play a vital role in the sales process, driving custom demos and managing trial/POC execution, which is critical for securing new business for Flow Engineering.Understand and Map Customer Workflows: Collaborate with clients to gain a comprehensive understanding of their workflow, address pain points, and prioritize solutions tailored to their needs.Conduct Technical Enablement Sessions: Identify and showcase how Flow can enhance the customer’s development process through workshops, training, and collaborative solution sessions.Shape Our Roadmap: Act as the liaison between our customers and the engineering team to develop innovative solutions. Your insights will be essential in crafting the future roadmap of our product.Establish the GTM Foundation: Assist in developing and defining Flow’s activation strategies for key customers. You will contribute to the design of our technical GTM playbook, implementation guides, and training materials for future team members.About YouSolid Software Engineering Fundamentals: Proficient in designing, testing, and operating services at scale within a cloud environment.Excellent Communication Skills: Ability to convey technical concepts effectively to both technical and non-technical audiences.Customer-Centric Focus: Passionate about collaborating with customers and driven to solve their challenges.Proactive Problem-Solving: Ability to anticipate and address customer needs before they arise.

Join the Bretton AI TeamBretton AI stands at the forefront of innovation in the financial services sector, offering a premier AI agent platform. Our technology is trusted by industry leaders such as Robinhood, Mercury, and Gusto, enabling them to streamline critical operations including anti-money laundering and counter-terrorism investigations.Having successfully raised over $95 million from esteemed investors like Greylock, Y Combinator, and Thomson Reuters Ventures, our dynamic team is located in the heart of San Francisco, bringing together talent from elite organizations such as SpaceX, Google, Netflix, and Stripe.Your Role as a Forward Deployed EngineerAs a Forward Deployed Engineer (FDE), you will be instrumental in collaborating directly with clients to deploy and integrate Bretton’s cutting-edge platform within complex real-world environments. This position uniquely combines elements of engineering, customer engagement, and product development, enabling you to help clients leverage our technology while gathering insights that will enhance and expand our product offerings.Key ResponsibilitiesImplement Bretton's AI agents across banks, fintech firms, and payment processors, adeptly managing security and compliance challenges associated with regulated industries.Travel to client sites to address last-mile connectivity issues, ranging from core banking integrations to troubleshooting scenarios that arise in live production.Collaborate with BSA officers, AML analysts, and risk management teams to translate their operational workflows and regulatory obligations into actionable agent behaviors.Develop connectors, configuration tools, and internal frameworks that transform bespoke client solutions into scalable platform capabilities.Guide clients through the implementation process as a trusted technical advisor, helping them resolve challenges swiftly and maximize their investment in Bretton's solutions.Work cross-functionally with engineering, product, and go-to-market teams to eliminate obstacles and ensure client success.Diagnose and solve issues during real deployments by replicating problems and collaborating with the engineering team to implement solutions.Convert customer usage data into actionable product insights by communicating their needs with engineering and product teams, identifying opportunities to integrate recurring solutions as formal product features.