About UsServal is an innovative AI-based automation platform revolutionizing enterprise operations. Our intelligent agents seamlessly interpret real-world workflows and execute them comprehensively, eliminating manual tasks and outdated systems with adaptable, learning software. Launched in early 2024, Serval has gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to optimize high-volume operational tasks.At the heart of Serval lies an agentic AI platform that transforms natural language into efficient, production-ready workflows. Our agents not only respond to inquiries but also reason, take decisive actions across various systems, and continuously enhance their functionality with ongoing use. What started with operational tasks has quickly evolved into a universal AI automation layer utilized across IT, HR, Finance, Security, Legal, and Engineering sectors.Our mission is to eradicate monotonous manual work within enterprises and empower teams through intelligent automation. In the long run, we aim to establish a universal AI operations framework— a system of agents that integrates seamlessly across business functions to drive organizational efficiency.Supported by prominent investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, among others, our founding team comprises seasoned product and engineering professionals from Verkada.The TeamThe Agent Deployment team is a dedicated technical unit responsible for the comprehensive execution of Serval's AI agent deployments. This organization features two tracks: Deployed Engineers, who serve as technical leads on strategic initiatives, overseeing the complete process from architecture to production; and Deployment Strategists, who manage the customer journey from implementation to adoption and growth. Both roles are technical, customer-centric, and fundamental in translating Serval's product capabilities into tangible business results.Role OverviewAs a Senior Deployment Strategist within Serval's Agent Deployment team, you will oversee the entire customer experience, from initial implementation through to ongoing adoption and expansion. You will be the primary point of contact for your clients, ensuring their success and coordinating with engineering and leadership for any escalations that arise. Deployment Strategists engage deeply with Serval's product ecosystem, crafting innovative workflows, configuring integrations, and independently resolving bugs and implementing product changes.This is a pioneering role within a team that is being established from the ground up. You should be someone who excels in a fast-paced environment, adept at swift execution across multiple projects and challenges.

About UsServal is at the forefront of revolutionizing enterprise operations through our AI-native automation platform. Our intelligent agents are designed to comprehend and execute real-world workflows seamlessly, effectively replacing outdated manual processes and rigid systems with adaptive, learning software. Launched in early 2024, we proudly serve renowned organizations such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, streamlining their high-volume operational tasks.Our core technology is an agentic AI platform that effortlessly transforms natural language into production-grade workflows. Our agents go beyond mere responses; they reason, act across various systems, and progressively enhance their performance through continuous usage. Initially focused on operational tasks, our platform has rapidly expanded into a comprehensive AI automation layer utilized across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive manual work across enterprises and empower teams through intelligent automation. In the long run, we are dedicated to constructing a universal AI operations layer — a cohesive system of agents that integrates all business functions and drives the workflows essential for modern corporations.Supported by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil, our founding team comprises seasoned product and engineering leaders from Verkada.Role OverviewAs a pioneering Deployment Strategist, you will oversee the entire customer journey from initial implementation to adoption and scaling. In this role, you will create and deliver customized implementations tailored to each customer’s unique needs, addressing critical business challenges and utilizing those insights to refine both Serval’s product and the Deployment Strategist model.We are looking for someone who is hands-on and adaptable, capable of multitasking from troubleshooting and deploying features using both code and no-code tools, to engaging in discussions with non-technical stakeholders to clarify trade-offs. The ideal candidate thrives in uncertain environments and possesses a strong combination of technical expertise and a passion for customer satisfaction.Key ResponsibilitiesManage the customer onboarding process from start to finish, crafting implementations that align Serval with customer workflows and objectives.Facilitate training sessions and develop documentation to enable customers to effectively use Serval’s technology independently.Develop and implement migration strategies that minimize disruptions and facilitate the smooth adoption of Serval’s platform.

Join Our Innovative TeamServal is at the forefront of revolutionizing enterprise operations through our AI-native automation platform. We specialize in developing intelligent agents that comprehend and execute real-world workflows seamlessly, replacing outdated manual processes and inflexible legacy systems with dynamic, learning software solutions. Established in 2024, we are proud to be trusted by industry leaders such as General Motors, Notion, Vercel, and more, to streamline high-volume operational tasks across their organizations.At the heart of our operations is an agentic AI platform that converts natural language into efficient, production-grade workflows. Our agents go beyond mere response mechanisms; they engage in reasoning, execute actions across various systems, and continually enhance their capabilities with use. Initially focused on operational tasks, our platform has swiftly expanded to serve diverse functions including IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive, manual tasks and empower teams through intelligent automation. Ultimately, we aim to construct a universal AI operations layer—a network of agents that integrates with business functions to drive seamless workflows and propel modern companies forward.Position OverviewAs the Senior IT Engineer at Serval, you will be pivotal in developing and refining our internal IT capabilities, utilizing our own ITSM platform as your primary toolkit. Your role will involve leading infrastructure projects and ensuring smooth daily operations as our company scales. This is a full-time, onsite position in San Francisco (5 days/week).This role transcends traditional IT responsibilities; it’s an opportunity to shape the future of IT service management. You will actively test our platform in production environments and provide valuable operational insights to our Product and Engineering teams. Your on-the-ground experiences will directly influence how our product serves IT professionals globally.

Join our Exceptional Talent Reserve at serval, where we are on a mission to innovate and lead in our industry. We are looking for highly skilled individuals who are passionate, creative, and eager to contribute to our dynamic team. This is an opportunity to be part of a forward-thinking company that values talent and encourages growth and development.

About UsAt Serval, we are pioneering an AI-driven automation platform that is reshaping enterprise operations. Our intelligent agents are capable of understanding and executing complex workflows end-to-end, effectively replacing outdated manual processes and rigid legacy systems with agile, learning software solutions. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, and Vercel, among others, to streamline high-volume operational tasks across their organizations.Our core innovation lies in an agentic AI platform that transforms natural language into efficient, production-grade workflows. Unlike traditional systems, our agents not only respond to requests but also reason, take proactive actions across various systems, and continuously enhance their performance through usage. What began as a focus on operational use cases has swiftly evolved into a versatile AI automation layer, applicable across IT, HR, Finance, Security, Legal, and Engineering domains.We are committed to our mission of eradicating repetitive manual tasks and empowering teams through intelligent automation. Ultimately, we aspire to create a universal AI operations layer—a comprehensive system of agents that integrates seamlessly across business functions to drive modern enterprises forward.Our growth is backed by renowned investors including Sequoia Capital and Redpoint Ventures, and our founding team is composed of product and engineering veterans from Verkada.

About UsServal is a pioneering AI-driven automation platform revolutionizing the operational landscape for enterprises. We develop intelligent agents that comprehend complex real-world workflows and execute them seamlessly—transforming traditional manual processes and outdated legacy systems into adaptable, learning software solutions. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating high-volume and high-friction operational tasks across their organizations.At the heart of Serval lies a sophisticated agentic AI platform that translates natural language into production-ready workflows. Our agents not only respond to requests but also reason, take action across various systems, and enhance their capabilities over time. What initiated with operational use cases has rapidly expanded into a comprehensive AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering.Our vision is to eradicate repetitive manual labor within enterprises, empowering teams through intelligent automation. In the long run, we aim to establish a universal AI operations layer—a network of agents that spans business functions and manages the workflows essential for the success of modern companies.Supported by top-tier investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering visionaries from Verkada.Position OverviewAs a Forward Deployed Engineer at Serval, you will play a key role in introducing cutting-edge IT automation to some of the most intricate enterprises globally. You will engage directly with customers to transform chaotic, high-stakes workflows into dependable AI-powered systems—delivering production code that significantly impacts both revenue and product trajectory. This role is ideal for passionate builders seeking genuine ownership, tangible stakes, and a clear connection between their contributions and the company's growth.You will operate at the crossroads of product development, engineering, and customer engagement—translating real-world complexities into scalable solutions and promoting the adoption of our AI automation platform.

About UsServal is an innovative AI-powered automation platform revolutionizing enterprise operations. Our intelligent agents adeptly comprehend and execute real-world workflows end-to-end, effectively replacing outdated manual processes and rigid systems with dynamic, learning software. Established in early 2024, Serval is already a trusted partner for industry leaders including General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating complex operational tasks to boost efficiency.At the heart of Serval lies an advanced agentic AI platform that transforms natural language into production-ready workflows. Our agents not only respond but also reason and take action across various systems, continually enhancing their capabilities through real-time usage. What started as a focus on operational tasks has swiftly expanded into a comprehensive AI automation solution applicable across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive manual tasks within enterprises, empowering teams with intelligent automation. In the long run, we aim to establish a universal AI operations layer—a network of agents that integrates seamlessly across business functions, ensuring modern companies run smoothly.Role SummaryAs an Applied AI Engineer at Serval, you will be instrumental in developing the intelligent backbone of our platform—creating foundational AI agents that reason, act, and automate intricate IT workflows. Your role will leverage cutting-edge models and techniques to transform monotonous IT processes into sophisticated automation solutions.Your ResponsibilitiesDesign, develop, and implement AI-driven features from inception to deployment.Enhance and optimize Serval’s applied AI systems, including model selection, fine-tuning, and evaluation pipelines.Integrate AI capabilities into production settings, ensuring they are reliable, scalable, and high-performing.Collaborate with engineering and product teams to create innovative customer experiences.Regularly assess model performance and iterate on improvements based on data and user feedback.Establish industry-leading AI engineering practices and elevate the technical standards across the team.

About UsServal is at the forefront of AI-driven automation, reshaping enterprise operations. Our innovative platform harnesses intelligent agents capable of comprehending complex workflows and executing them seamlessly, eliminating outdated manual processes and rigid systems. Founded in early 2024, we are proud to partner with industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, facilitating the automation of high-volume, high-friction tasks across their organizations.At the heart of Serval lies an agentic AI platform that translates natural language into efficient workflows. Our agents do more than just respond; they analyze, act, and evolve with each interaction. Initially focused on operational use cases, Serval has rapidly expanded its capabilities to serve various functions including IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate monotonous manual tasks within enterprises, empowering teams through intelligent automation. In the long term, we aim to establish a universal AI operations layer—a network of agents that streamline workflows across business functions, ensuring that modern enterprises operate efficiently.We are backed by prestigious investors, including Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by seasoned product and engineering leaders from Verkada.Position OverviewAs the Integrated Growth Marketer, you will spearhead the development of a dynamic marketing engine that positions Serval as the go-to solution for potential clients. You will craft and implement multi-channel campaigns that break through the noise, ignite interest, and drive demand throughout the sales funnel. Collaborating with cross-functional teams, you will translate strategic initiatives into tangible campaigns that generate meetings, influence deals, and ultimately boost revenue.

About HappyRobotHappyRobot is pioneering the AI-native operating system for the real economy, seamlessly integrating intelligence with action. Our innovative platform combines real-time insights, specialized AI agents, and orchestrating intelligence to empower enterprises in managing complex, mission-critical operations autonomously.Our AI OS continually builds on knowledge, optimizes processes, and evolves with time. We are initially focusing on supply chain and industrial-scale operations, where resilience, speed, and ongoing improvement are paramount. This allows human teams to concentrate on strategy, creativity, and high-value tasks.Discover more about our vision in our Manifesto. HappyRobot has successfully raised $62M to date, including a $44M Series B round in September 2025. Our esteemed investors include Y Combinator (YC), Andreessen Horowitz (a16z), and Base10, who share our commitment to transforming enterprise operations. We are channeling this investment into building a top-tier team of driven individuals with exceptional problem-solving capabilities, ready to excel in a dynamic, fast-paced environment. If this resonates with you, we invite you to join HappyRobot.Role OverviewAs a Deployment Strategist, your primary objective will be to bridge the gap between user needs, data insights, and product functionalities to enable our customers to realize their potential. You will engage deeply with customer operations, collaborate directly with end users and decision-makers, and influence how HappyRobot’s technology addresses their most pressing challenges.At HappyRobot, we foster a culture devoid of rigid hierarchies, operating instead as a cohesive team of builders dedicated to execution, innovation, ownership, and a sincere commitment to our customers’ successes.What You Will DoPartner with customers to gain insights into their workflows, objectives, and challenges—often working side by side with their teams.Collaborate with Forward Deployment Engineers to define, prototype, and implement solutions utilizing HappyRobot’s platform.Identify and analyze key datasets that influence customer decision-making, integrating them into robust, scalable data pipelines.Design and enhance user workflows that effectively address significant challenges and scale across teams and functions.Lead transformational projects by setting clear objectives and driving initiatives that foster operational efficiency.

About UsServal is an innovative AI-driven automation platform revolutionizing enterprise operations. We create intelligent agents capable of comprehending real-world workflows and executing them end-to-end, effectively replacing manual processes and outdated legacy systems with adaptive, learning software. Established in early 2024, Serval has quickly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to streamline high-volume, complex operational tasks across their organizations.At the heart of Serval lies an agentic AI platform that transforms natural language into actionable workflows. Our agents not only respond to requests but also reason, act across systems, and learn continuously from their interactions. What started as operational solutions has now evolved into a versatile AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering domains.Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. Ultimately, we aspire to create a universal AI operations layer—a network of agents that spans various business functions and executes the workflows essential for modern companies.Backed by prominent investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, and General Catalyst, and founded by experienced product and engineering leaders from Verkada, we are on a path to reshape the future of enterprise operations.

Join picogrid as a Senior Deployment Strategist - Partnerships, where you will play a crucial role in shaping our partnership strategies. Collaborate with cross-functional teams to identify opportunities for growth and ensure seamless deployment of initiatives. Your expertise will help drive our mission forward, making a significant impact in the industry.

About BroccoliAt Broccoli, we are revolutionizing the $500 billion home services market by developing the ultimate AI operating system. Our cutting-edge technology enhances various trades, including HVAC, roofing, and plumbing, by maximizing revenue, elevating customer experiences, and streamlining internal operations. Our approach begins with a thorough understanding of how these businesses operate, allowing us to craft high-value AI workflows that address their most significant operational challenges.With backing from prominent venture capitalists, we recently secured a $25 million Series A funding round and are rapidly expanding. We collaborate with several of the nation’s largest private equity-backed home services platforms, anticipating a fivefold increase in our workforce by 2026. This presents a unique opportunity to join us early and play a pivotal role in transforming an entire industry through AI.The RoleWe are on the lookout for our inaugural AI Deployment Strategist to spearhead the implementation and scaling of Broccoli’s solutions with our most critical customers, establishing this function from the ground up.This role is crucial, sitting at the nexus of customer partnerships, operations, analytics, and product strategy. You will engage directly with executive teams from major home services platforms to deploy Broccoli, assess business impact, and pinpoint opportunities for broader AI integration within their operations.As the first person in this role, you will also be instrumental in defining our AI deployment strategy for enterprise clients. You will create frameworks, reporting systems, and playbooks that will serve as the backbone of a scaled deployment organization.The insights garnered from your close customer interactions will not only influence the future direction of the Broccoli platform but also foster long-term customer growth and expansion. Occasional travel to customer locations will be required to support deployments and strengthen executive relationships.This position is particularly appealing to candidates from top consulting firms, offering a chance to leverage your strategic and transformation skills in a dynamic AI environment where you will take full ownership of outcomes.

About UsAt Serval, we are at the forefront of innovation, pioneering an AI-native automation platform that revolutionizes enterprise operations. Our intelligent agents are designed to comprehend real-world workflows and execute them seamlessly, transforming manual tasks and outdated systems into adaptive, self-learning software solutions. Established in early 2024, Serval has rapidly gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, enabling them to automate complex operational workflows.Our cutting-edge platform utilizes agentic AI technology that translates natural language into production-ready workflows. Serval's agents do more than respond; they reason, take decisive actions across various systems, and continuously enhance their performance through user interactions. Initially focused on operational use cases, our technology has expanded into a versatile AI automation layer utilized across IT, HR, Finance, Security, Legal, and Engineering sectors.Our mission is to eradicate repetitive manual tasks throughout enterprises, empowering teams through intelligent automation. Ultimately, we aim to develop the universal AI operations layer—a system of agents that optimally manages workflows across all business functions, ensuring efficiency and innovation.Supported by top-tier investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil, our founding team comprises seasoned product and engineering experts from Verkada.

About UsulUsul is revolutionizing government procurement, creating a seamless platform where businesses can effortlessly connect with government entities. From national security technology to healthcare solutions, we aim to streamline the purchasing process.Our cutting-edge AI platform empowers companies to uncover, pursue, and secure government contracts, while simplifying the procurement process for government agencies.In just one year, we have achieved over $5M in Annual Recurring Revenue (ARR) and have partnered with prominent clients, including Fortune 500 government contractors, the U.S. Army, and NATO. As we embark on our next growth phase, we aim to dominate the U.S. market and extend our reach to over 60 allied nations.We are curating a tight-knit, high-performing team characterized by ambition, humility, and a passion for continuous improvement. Our youthful spirit and innovative approach inject fresh energy into the defense sector, challenging traditional norms.Position OverviewWe are seeking a dynamic Deployment Strategist to take charge of our customer deployment initiatives. You will play a pivotal role in positioning Usul as the indispensable AI partner for defense companies, leaving them to wonder how they ever operated without us.Key Responsibilities:Lead deployments for a portfolio of top defense and space firms, managing all post-sale relationships including onboarding, training, enterprise adoption, account expansion, and renewals.Facilitate complex onboarding processes for clients ranging from innovative defense-tech startups to established Fortune 500 companies, ensuring optimal utilization of Usul’s solutions to transform their defense contract acquisition.Drive commercial upselling and cross-selling initiatives within each account.Monitor customer health through key metrics to enhance retention, minimize churn, and secure renewals.Collaborate closely with Sales, Product, and Engineering teams, significantly influencing our product roadmap and redefining interactions between allied governments and defense organizations.

About Vapi:At Vapi, we are pioneering the transition to voice as humanity's primary interface.We offer the most customizable platform for deploying voice agents in the industry.With rapid growth, we have attracted over 600,000 developers in just two years, adding 2,000+ daily.Engage with Vapi now!Why This Role Matters:As we expand our enterprise presence, strong post-sales leadership is essential for enhancing customer retention, growth, and long-term value.Managing enterprise deployments involves intricate, cross-functional collaboration, requiring a dedicated leader to ensure successful execution and outcomes.This position will help shape and optimize our post-sales engagement model, significantly influencing our Net Revenue Retention metrics.Your Responsibilities:First 30 Days:Manage a portfolio of enterprise accounts and cultivate trusted relationships with key stakeholders.Gain in-depth knowledge of each customer's deployment architecture, use cases, and criteria for success.Evaluate current health metrics, renewal timelines, usage patterns, and engagement frequency.Coordinate with FDE, CSE, Sales, and Product teams on ongoing projects and deployment priorities.Next 60 Days:Establish a regular schedule for account syncs based on account tiers.Implement proactive health monitoring through usage data analysis, stakeholder engagement, and sentiment tracking.Start identifying renewal risks and opportunities for expansion within your portfolio.Conduct structured Quarterly Business Reviews (QBRs) for Tier 1 and Tier 2 accounts with executive-level reporting.After 90 Days:Initiate renewal discussions starting 120 days prior to expiration and collaborate with Account Executives on commercial strategies.Reveal qualified expansion opportunities bolstered by usage data and deployment success metrics.Enforce service tier boundaries to maintain the integrity of our offerings.

About the Role: Strala is on the lookout for exceptional operators to tackle one of the most challenging roles in AI-native services: enabling critical AI solutions for some of the world’s largest insurance companies. This role is pivotal, involving direct engagement with clients to ensure successful deployments of our technology. You will navigate complex environments, connecting our engineering efforts with the intricate realities faced by large insurers, ultimately delivering substantial ROI. If you possess a unique blend of technical expertise and leadership skills, capable of guiding high-stakes discussions with executives while also diving deep into data models to resolve issues, we want to hear from you.About Strala: At Strala, we are revolutionizing the claims process and enhancing loss ratios for the largest insurers globally. Our mission is to reshape the $280 billion foundation of the insurance industry using applied AI.In under a year, we’ve achieved multi-seven-figure ARR with approximately 50% month-over-month growth, all without dedicated growth personnel. We’ve successfully secured funding from top-tier investors, including early partners of OpenAI, Cognition, and Ramp. Our lean and powerful team comprises elite professionals, including top sales leaders, engineers from renowned companies like DRW, Optiver, AWS, and Palantir, AI researchers from prestigious institutions such as Oxford and Cambridge, and multiple ICPC and Olympiad winners.Key Responsibilities: Oversee multiple client deployments from post-sale design through to go-live and stabilization, serving as the primary contact for VP-level stakeholders.Collaborate with client teams on architecture, data models, workflow design, and source-of-record decisions.Transform complex client realities into structured plans, including milestones, ownership, risks, dependencies, and progress tracking. Communicate effectively with both client executives and internal engineering teams.Establish trust with senior stakeholders while engaging deeply with technical teams, earning credibility in both arenas.Coordinate daily with Strala's engineering and sales teams, translating client requirements into engineering priorities and incorporating deployment context into deal strategies.Partner with Sales on late-stage deals to refine project scope and identify opportunities for expansion.This position is based in San Francisco. We believe that in-person collaboration leads to better results.

Who We AreServal is an AI-driven automation platform revolutionizing enterprise operations. We create intelligent agents that comprehend real-world workflows and execute them from start to finish, effectively replacing manual processes and outdated legacy systems with adaptable, learning software. Founded in early 2024, Serval has gained the trust of industry leaders such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada, automating high-volume and complex operational tasks across their organizations.At the heart of Serval is an agentic AI platform that transforms natural language into production-quality workflows. Our agents don't merely respond to inquiries; they reason, take action across various systems, and continuously enhance their capabilities through usage. Initially focused on operational use cases, our platform has expanded into a comprehensive AI automation layer applicable across IT, HR, Finance, Security, Legal, and Engineering.Our mission is to eradicate repetitive, manual tasks within enterprises, empowering teams through intelligent automation. Ultimately, we aim to develop the universal AI operations layer—a system of agents that integrates across business functions to streamline the workflows essential for modern companies.Backed by prominent investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering visionaries from Verkada, we are on an exciting journey of growth.Role OverviewAs a Product Designer, you will collaborate closely with the founding team to construct the Serval platform from the ground up. Our focus is on user experience, and you will be tasked with creating intuitive and visually appealing interactions that unlock powerful automation capabilities.This position is based in San Francisco, California, and requires in-person collaboration.What You'll DoGain a deep understanding of complex problem spaces and develop simple, elegant design solutions.Generate innovative ideas and facilitate collaborative processes to gather input from your team.Rapidly prototype and test these ideas through mockups and interactive usability tests with customers.Partner with engineering teams to comprehend the technical limitations of projects and make practical design trade-offs.Oversee your designs through all phases: from exploratory concepts to polished, production-ready interfaces.Establish the groundwork for a flexible and scalable design system.

Overview - Who You Are + What You’ll DoIn this pivotal role, you will oversee critical deployments that generate substantial revenue, enhance ROI for hospital executives, and determine the integration of our product as the foundational operating system for health systems.You will collaborate closely with leaders across nursing, operations, finance, and IT, analyzing complex workflows, spearheading organizational change, and developing rollout strategies that revolutionize hospital operations. Your expertise will create a framework for Vitalize's expansion from 20 to over 200 hospitals, directly influencing our product development and company vision.This position is tailored for an elite operator eager to establish a groundbreaking enterprise approach from the ground up.About VitalizeHospitals continue to manage their essential operations—staffing, labor planning, and capacity—using outdated tools like paper and spreadsheets. This inefficiency wastes countless hours and millions of dollars annually.Vitalize transforms this landscape with intelligent, automated staffing solutions. Our platform delivers real-time decision support to clinical leaders, streamlining processes, lowering unnecessary labor costs, and maximizing patient capacity for hospitals.Labor constitutes approximately 60% of hospital expenses, with our research indicating that over 20% of these costs are avoidable. By strategically aligning labor supply with patient demand, Vitalize enables health systems to operate more efficiently, safely, and sustainably.We are developing the core operating system for hospital workforce management, positioning ourselves against traditional HR/ERP systems—and we are succeeding. Currently operational in over 20 hospitals, nearing 8-figure revenue, and backed by top-tier investors, we have tripled our revenue in just three months and are on a rapid growth trajectory.The RoleYou are not here merely to implement software; you are here to transform hospital operations.You will manage the entire process from contract signing to full product adoption, working closely with CNOs, nursing directors, IT, operations leaders, and frontline staff to map workflows, align stakeholders, drive organizational change, and ensure that Vitalize becomes indispensable. You will serve as our customer's primary point of contact, significantly influencing revenue activation and ROI.We believe that deployment can be a competitive advantage. Our deployment services are valued at mid-six figures because hospitals depend on this process to unlock millions in savings. You will be responsible for designing, executing, and refining this vital process.

Who We AreServal is at the forefront of the AI-driven automation revolution, reshaping the operational landscape for enterprises. Our intelligent agents seamlessly comprehend real-world workflows and execute them end-to-end, effectively replacing outdated manual processes with dynamic, learning software solutions. Since our inception in early 2024, renowned organizations such as General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada have trusted us to streamline their high-volume operational tasks.Our core offering is an agentic AI platform that translates natural language into efficient, production-ready workflows. These agents not only respond to user inquiries but also reason, take decisive actions across multiple systems, and steadily enhance their capabilities through ongoing use. What started as a solution for operational challenges has rapidly expanded into a universal AI automation layer utilized across various business functions including IT, HR, Finance, Security, Legal, and Engineering.Our mission is clear: to eradicate repetitive, manual tasks within enterprises and empower teams through intelligent automation. In the long term, we aim to develop a universal AI operations layer — a collaborative system of agents that integrates seamlessly across business functions, facilitating the workflows that propel modern enterprises forward.We are proud to be supported by prestigious investors such as Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, among others, and to be founded by seasoned product and engineering leaders from Verkada.About the TeamThe Agent Deployment team is a highly specialized technical group dedicated to the comprehensive execution of Serval's AI agent deployments. Within this organization, we have two primary tracks: Deployed Software Engineers, who lead our most critical projects, overseeing every aspect from architecture to production, and Deployment Strategists, who manage the customer experience from implementation through adoption and growth. Both roles are technical, client-facing, and integral to transforming our product capabilities into tangible business results.Role OverviewAs a Deployed Software Engineer, you will engage directly with clients, delivering features, developing new capabilities, and enhancing our product offerings within some of the most intricate enterprises globally. Your role will involve converting chaotic, high-stakes workflows into dependable AI-driven systems, deploying production code that has a significant impact on both revenue and product evolution.This position is foundational as we build a team from the ground up. We expect you to work independently, make informed decisions in uncertain situations, and represent Serval with professionalism at the highest organizational levels.

Role Overview Context is hiring a Deployment Strategist for our San Francisco office. This role focuses on guiding how our solutions are deployed and integrated with client systems. The position works closely with teams across the company to support smooth implementation and address client requirements. What You Will Do Work with cross-functional groups to coordinate product deployments in client environments Assess client needs and recommend approaches for effective integration Analyze deployment processes and suggest improvements for delivery What We Look For Strong problem-solving skills Comfort working in changing or ambiguous situations Interest in using technology to help clients achieve business goals