About the job
Key Responsibilities
- Take on a critical Production Support role with 24/7 responsibilities, collaborating with the Global Operations team to ensure 99.99% uptime. Coordinate and prioritize support tasks with fellow DBA team members.
- Administer databases on Linux-based systems, including Telesign's production databases using Microsoft SQL, PostgreSQL, and MySQL.
- Engage in activities such as database installation, deployment, maintenance, performance tuning, optimization (SQL queries, stored procedures, and DB engines), troubleshooting, backups/restores, and implementing proactive monitoring to alert Technology Operations to any issues.
- Assist developers by providing guidance on database query patterns, table design, and performance enhancements, particularly for high transaction volume OLTP/API products, Business Intelligence, Data Warehousing, Data Science, and Knowledge Engineering.
- Collaborate closely with key personnel to design and build a data warehouse from existing data sources to enhance business operations through decision support, trending, and reporting on vital corporate performance indicators.
- Serve as the database expert, working with other senior technical staff to deliver highly available and reliable database platforms that support business needs.
- Provide consultative support to colleagues who may have less expertise in database technologies and their functionalities.

