Senior Customer Support Engineer

Join our innovative team at Ramboll as a Mechanical Process Engineer! In this pivotal role, you will leverage your expertise to design and implement advanced mechanical processes that drive efficiency and sustainability in our projects. Collaborate with cross-functional teams to optimize system performance, contribute to cutting-edge design solutions, and ensure compliance with industry standards.

About the Role CRB is hiring a Senior Mechanical Engineer for the Raleigh office. This position works closely with teams from multiple disciplines to design and deliver mechanical systems that align with client requirements and comply with industry standards and regulations.

Clark, Richardson, and Biskup Consulting Engineers Inc. is seeking a Mechanical Engineer III with a focus on HVAC and Utilities for the Raleigh office. This position centers on designing and improving HVAC systems to support efficient and sustainable project outcomes. Role overview The Mechanical Engineer III will take responsibility for HVAC system design and optimization. Projects will emphasize both efficiency and sustainability, contributing to high standards in engineering solutions. Collaboration This role works closely with a team of experienced professionals. Teamwork and knowledge sharing are part of daily work, supporting project goals and technical excellence. Requirements Experience in HVAC and utilities system design Ability to optimize mechanical systems for efficiency and sustainability Strong collaboration and communication skills

Join CRB as a Mechanical Designer I, where you will play a crucial role in the design and development of state-of-the-art mechanical systems. As part of our dynamic team, you will engage in innovative projects and contribute to our mission of delivering top-notch engineering solutions.

Join Endeavour's Edged Infrastructure team as a Mechanical Engineering Intern in our Summer Internship Program! This is a fantastic opportunity for those who are passionate about sustainability and eager to contribute to a company dedicated to transforming global infrastructure. As a Mechanical Engineering Intern, you will play a crucial role in our TurboCell Engineering team, focusing on the development, testing, and validation of our innovative TurboCell system. The ideal candidate is adaptable, professional, and thrives in a fast-paced environment. You will be entrusted with sensitive information, requiring a high level of organization, self-motivation, and strategic thinking. Your ability to work independently as well as collaboratively will be essential. Key Responsibilities: Assist in lab activities including setup, analysis, design, and test execution. Maintain accurate documentation of test activities and results in databases. Conduct system and sub-system analyses related to testing and final products. Analyze, design, and implement updates for the TurboCell system. Support general mechanical engineering tasks as assigned. Set up and configure testing equipment, which may include programming tasks. Work in a high-power lab environment, ensuring compliance with safety protocols.

Join Our Team as a Mechanical Technical Manager IAre you an experienced mechanical engineer with over 20 years in the MEP Engineering sector? If you're seeking a flexible part-time role to share your expertise with future engineers, we have an exceptional opportunity for you.As a global leader in consulting, engineering, and commissioning services, Syska Hennessy Group specializes in MEP, information and communication technology, architectural lighting, vertical transportation, and commissioning.In this role, you will be responsible for updating mechanical content for our Knowledge Den and Syska’s technical standards and specifications, contributing significantly to our innovative team.Our dynamic work environment fosters career growth through a supportive culture, diverse workforce, competitive compensation, flexible work schedules, and engaging social events.

Join Ramboll as an Industrial Wastewater Process Engineer and make a significant impact on the environment while advancing your career. You will play a key role in designing and optimizing wastewater treatment processes for a variety of industrial applications. Collaborate with a team of experts to address complex challenges and deliver sustainable solutions that meet regulatory standards.

EquipmentShare seeks a Heavy Equipment Shop Technician (Mechanic) for its Raleigh, NC rental facility. This position centers on maintaining and repairing a diverse fleet of heavy machinery and aerial lifts, including both customer-owned and company-owned equipment. Technicians work with some of the newest equipment available in the industry. Key Responsibilities Adhere to safe work practices during all equipment repairs. Use laptops and tablets to manage work orders, track service intervals, and diagnose equipment issues. Maintain and repair mechanical, electrical, hydraulic, and diesel systems on a variety of machines, applying independent judgment. Assist in training junior technicians as needed. Schedule and Compensation Standard hours are Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay applies after 40 hours each week. On-call duties may be required, with additional compensation provided for those periods. Work Environment This shop-based role at the Raleigh location involves using real-time data and digital tools to identify issues and complete repairs efficiently.

Celonis specializes in Process Intelligence and pioneered Process Mining technology. The company develops enterprise SaaS solutions that use advanced AI and the Process Intelligence Graph to help organizations transform data into actionable strategies. Celonis is committed to increasing productivity and sustainability by integrating intelligence into business processes around the world. The Support Services team at Celonis operates with a structured 3-Level Support model. Based in the Support Center, this group includes experienced engineers who address the challenges organizations encounter when deploying Celonis software. Support engineers work with both On-Premise and Cloud-based Execution Management System products, focusing on fast diagnosis and resolution of technical issues. The Senior Customer Support Engineer position reports to the Team Lead of Customer Support and is ideally located in Raleigh, NC. Role overview This role is part of the 2nd Level Support Team and delivers remote technical support to global customers and partners. Acting as a bridge between customers, partners, and internal teams (including customer success, delivery, development, and product management), the Senior Customer Support Engineer is expected to deepen expertise in Process Intelligence Software and help grow Customer Support operations in Raleigh. Main responsibilities Deliver 2nd Level Support for Celonis On-Premise and Intelligent Business Cloud products. Act as the technical contact for Premium Support Customers. Receive, assess, resolve, and escalate complex support tickets in line with ITSM processes. Identify issues or defects and collaborate with the 3rd Level support team as needed. Achieve KPIs tied to external Service Level Agreements and Organizational Level Agreements. Participate in regular Root Cause Analysis cycles to strengthen the Support Knowledge Base. Prepare and deliver webcasts on technical topics for customers and support staff. Communicate with customers using their preferred channels. Contribute to Continual Service Improvement initiatives within Celonis.

Traffic Project EngineerJoin our dynamic Transportation team at ms consultants, inc. in Raleigh, NC. We are seeking a dedicated Project Traffic Engineer to play a pivotal role in the planning, development, and execution of traffic engineering projects. In this collaborative position, you will work alongside a team of engineers, technicians, and administrative professionals to ensure the successful delivery of innovative transportation solutions.About Our Transportation Business UnitThe Transportation Business Unit at ms consultants is dedicated to providing comprehensive transportation engineering services across various project types and scopes, ranging from expansive interstate systems to local roadways. Our services encompass roadway and intersection design, corridor enhancements, bridge replacement and rehabilitation, and environmental documentation. Our team of traffic, highway, structural, and environmental planning engineers works in synergy to deliver effective, sustainable, and forward-thinking transportation solutions.

Join CRB as an Industrial Engineer II, where your expertise will be pivotal in enhancing our engineering processes and solutions. You will collaborate with cross-functional teams to drive efficiency, improve workflows, and implement innovative solutions that align with our project goals. In this role, you will leverage your analytical skills to analyze data, support project management, and ensure the successful execution of engineering initiatives.

Are You Ready to Elevate Your Career?CAI, founded in 1996, is a leading professional services firm with a workforce of nearly 800 professionals globally. We specialize in providing critical solutions for mission-driven and regulated industries, ensuring operational readiness and exceptional performance in high-stakes environments. Our profound expertise, honed over 30 years, positions us uniquely to deliver results that redefine industry standards.At CAI, we are driven by a clear purpose: to be your trusted partner in creating a better working world and enhancing the human experience.Our Core Values:- Integrity in all actions- Commitment to serving one another- Dedication to societal improvement- Focused on future advancementsWe are relentless in our pursuit of excellence, consistently challenging the status quo. We are bold, innovative, and thrive at the intersection of technology and human experience. For us, operational readiness is not merely a target; it is our lifestyle. We are committed to progress, precision, and efficiency, always looking to the future.Key Responsibilities:CQV Execution & Safety:- Conduct Commissioning, Qualification, and Validation (CQV) activities prioritizing safety- Ensure C&Q activities are delivered in accordance with project timelines- Monitor and report on CQV progressDocumentation & Compliance:- Assist in creating and reviewing C&Q procedures for client projects- Revise qualification-related documents like SOPs, master plans, and execution plans- Support CQV review and validation of equipment designProject Planning & Coordination:- Aid in planning commissioning spares and consumables- Allocate resources effectively for project execution- Coordinate logistics and support during CQV activitiesTesting & Vendor Management:- Facilitate design reviews, equipment shakedown, commissioning, FATs, IQ, OQ, and PQ activities- Collaborate with contractors and vendors for necessary testing

ITAC specializes in delivering integrated engineering and construction services to Process & Industrial sectors, focusing on complex capital projects. Our offerings extend to specialty services, encompassing power systems solutions, custom machine fabrication, and fall protection services. Established in 1988, ITAC has transformed from a modest startup into an ENR-Ranked Top Design Firm, employing over 450 professionals across 6 offices in Virginia, North Carolina, and South Carolina. We partner with Fortune 500 companies to provide cutting-edge design-build solutions, particularly in power generation, utilities, chemicals, food & beverage, forest products, advanced manufacturing, and minerals & metals.At ITAC, our mission is to enhance lives. We empower our employees with the resources and flexibility necessary to enjoy fulfilling careers alongside rewarding family lives. As a 100% employee-owned company, our team members participate in the growth and success of the firm through our Employee Stock Ownership Plan (ESOP) and Direct Stock Ownership. We offer a comprehensive benefits package alongside numerous employee incentives, fostering a family-like environment.We seek passionate and driven individuals with an innovative approach and a desire for personal and professional growth. If you thrive in challenging and fast-paced projects, ITAC is the ideal workplace for you. Join our collaborative team dedicated to making life better. For more details, please visit itac.us.com.

Join our dynamic team at Integrated Resources Inc. as a Manufacturing Engineer, where you will play a pivotal role in enhancing our manufacturing processes and ensuring product quality. You will collaborate with cross-functional teams to implement innovative solutions that streamline operations and increase efficiency. Our ideal candidate is a problem-solver with a passion for engineering and a drive for continuous improvement.

Join our dynamic team at cagents as a Building Commissioning Engineer, where your expertise will be pivotal in overseeing the installation, startup, and testing of state-of-the-art mechanical, electrical, plumbing, and control systems across a range of complex projects. This role offers a unique opportunity to engage in every phase of capital construction project delivery, ensuring that all systems align with rigorous specifications, quality benchmarks, and safety standards.Key Responsibilities:Lead the commissioning process for MEP and control systems on various projects.Perform comprehensive inspections, testing, and troubleshooting of equipment and systems to ensure adherence to design specifications.Create and execute detailed commissioning plans, including testing schedules, procedures, and documentation requirements.Formulate system-specific Pre-Functional Checklists and Functional Performance Test protocols.Contribute to design reviews of MEP systems.Coordinate field activities and collaborate with technicians and trade partners during construction and testing phases.Conduct functional performance tests to validate system performance against design criteria.Identify and resolve any issues during the commissioning process to guarantee efficient and safe system operations.Compile and review test reports, commissioning documentation, and final project handover packages.Ensure compliance with applicable codes, standards, and safety regulations.Support the project manager in tracking commissioning deliverables and activities.Work closely with project managers, engineers, and other stakeholders to facilitate seamless project execution and timely delivery.Maintain meticulous records of commissioning activities and outcomes for future reference.Qualifications:Bachelor’s degree in Engineering (Electrical, Mechanical, or a related field).Demonstrated experience as a Commissioning Engineer, preferably within life sciences, semiconductors, or other mission-critical industries.In-depth knowledge of electrical, mechanical, and control systems.Familiarity with commissioning protocols, testing methodologies, and industry standards.Proficient in reading and interpreting technical drawings and specifications.Exceptional troubleshooting, problem-solving, and analytical skills.Ability to work autonomously and collaboratively in a fast-paced environment.Strong verbal and written communication skills.Meticulous attention to detail and a firm commitment to safety and quality.Willingness to travel to job sites as required.

About UsAtwell, LLC is a dynamic leader in the consulting, engineering, and construction services sector, renowned for providing innovative solutions across the real estate, land development, and energy markets. With over 2,000 dedicated professionals across 70+ locations nationwide, we pride ourselves on our diverse and award-winning project portfolio. Join us as we continue to grow and redefine the industry!We are honored to have received multiple accolades in 2025, including:Ten consecutive years as a “Best Place to Work” by Zweig Group (#11)Ranked #70 in the ENR Top 500 Design Firms across all regionsNamed #14 in Crain's “Fast 50” as one of the fastest-growing companiesRecognized as the 2025 ENR Design Firm of the Year for the Southeastern USRole Overview:As a Civil Project Engineer, you will spearhead site/civil engineering and land development projects, playing a crucial role in the advancement of our firm. Your expertise will contribute significantly to our continued success.

We are seeking a skilled Automation Engineer III to join our dynamic team in Raleigh. In this role, you will be responsible for designing, implementing, and maintaining automated systems to enhance efficiency and productivity. You will work closely with cross-functional teams to understand their needs and develop solutions that drive operational success.The ideal candidate is a proactive problem solver with a strong background in automation technologies and a passion for innovation. If you are ready to take your career to the next level in a collaborative and fast-paced environment, we want to hear from you!

At Bee Genius, we are at the forefront of shaping the future of work.This posting has been created on behalf of our client:We are looking for a talented Electrical Engineer to become part of our innovative team. In this role, you will be crucial in designing, developing, and testing cutting-edge electrical systems and components that drive our products. You will work closely with cross-functional teams to ensure seamless integration of electrical systems into our offerings.

Join AECOM as a Civil Engineer III, where you will leverage your expertise in civil engineering to contribute to innovative projects. You will play a key role in designing, developing, and overseeing various infrastructure projects, ensuring compliance with all regulations and safety standards.