Senior Customer Support Engineer at Celonis | Raleigh, NC

Join Ramboll as an Industrial Wastewater Process Engineer and make a significant impact on the environment while advancing your career. You will play a key role in designing and optimizing wastewater treatment processes for a variety of industrial applications. Collaborate with a team of experts to address complex challenges and deliver sustainable solutions that meet regulatory standards.

Join our dynamic team at Ramboll as a Senior Industrial Wastewater Practitioner, where you will play a pivotal role in managing and optimizing wastewater treatment processes for our diverse clientele. You will leverage your expertise to develop innovative solutions that ensure compliance with environmental regulations while promoting sustainability.Your responsibilities will include conducting assessments, designing systems, and collaborating with multidisciplinary teams to deliver high-quality results on projects. Your leadership will be key in mentoring junior staff and driving operational excellence.

Timmons Group is seeking a Civil Designer in Raleigh to work on water and wastewater projects. This role centers on developing practical solutions that help strengthen local infrastructure and support essential community services. Key responsibilities Collaborate with engineers and project managers to create designs that align with technical requirements and regulatory guidelines Apply technical skills and contribute ideas across a variety of water and wastewater initiatives Help ensure projects are delivered on time and within budget constraints What matters here Creative approaches to solving design problems Careful attention to detail in every phase of the work Dedication to seeing assignments through to completion

Join our innovative team at Ramboll as a Mechanical Process Engineer! In this pivotal role, you will leverage your expertise to design and implement advanced mechanical processes that drive efficiency and sustainability in our projects. Collaborate with cross-functional teams to optimize system performance, contribute to cutting-edge design solutions, and ensure compliance with industry standards.

Join CRB as an Industrial Engineer II, where your expertise will be pivotal in enhancing our engineering processes and solutions. You will collaborate with cross-functional teams to drive efficiency, improve workflows, and implement innovative solutions that align with our project goals. In this role, you will leverage your analytical skills to analyze data, support project management, and ensure the successful execution of engineering initiatives.

We are seeking a dynamic and experienced Water and Wastewater Treatment Project Manager to lead our projects in Raleigh, NC. The ideal candidate will have a proven track record in managing water and wastewater treatment projects from inception to completion, ensuring compliance with all regulatory requirements while meeting project deadlines and budget constraints. You will collaborate with multidisciplinary teams to deliver high-quality solutions that meet our clients' needs.

timmonsgroup seeks a Civil Project Manager or Senior Project Manager to lead water and wastewater projects in Raleigh. This role carries responsibility for planning, executing, and managing projects that must align with client needs and regulatory requirements. Key Responsibilities Lead teams delivering water and wastewater solutions Manage project budgets and timelines to ensure targets are met Oversee all phases of projects, from early planning through final delivery Build and maintain strong relationships with clients and stakeholders Requirements Demonstrated experience managing water and wastewater projects Strong leadership skills with the ability to guide teams Effective communication and organizational abilities Readiness to take ownership of complex civil engineering work

Join our team at Konecranes as an Industrial Technician, where you will play a critical role in ensuring the optimal performance and reliability of our industrial machinery. You will be responsible for performing maintenance and repairs, troubleshooting equipment issues, and collaborating with a skilled team to deliver exceptional service to our clients.

Relay is a cutting-edge cloud-based technology platform dedicated to enhancing communication, safety, and productivity for frontline teams across various industries. Our mission is to revolutionize the frontline operations by providing modern tools that deliver actionable, real-time data crucial for tracking performance and improving efficiency. We empower frontline teams not only in heavy industries and manufacturing but also in sectors such as hospitality, casinos, healthcare, education, and logistics. We are seeking innovators who are eager to contribute to our mission of empowering the 80% of the global workforce that works outside of traditional desk jobs.If you share our vision, your journey begins here.As our company expands to seize this vast opportunity, we are looking for a Director of Sales to join and lead our dynamic Sales team at our Raleigh headquarters.Why Choose Relay?Make a Tangible Impact: Our platform significantly enhances the lives of frontline workers, boosting customer responsiveness by 72% and overall efficiency by 77%. We have facilitated over 2.5 billion messages, supporting countless deskless workers.Be Part of a Winning Team: We are not just growing; we are recognized as a leader in our industry, having received accolades from Inc. 5000, Deloitte 500, and NC Tech.Thrive in a World-Class Environment: Our Raleigh campus features a state-of-the-art fitness center, outdoor sports courts, a cafeteria, and modern workspaces that foster collaboration and innovation.Embrace a Vibrant Culture: With a workforce of over 200, we have built a culture of empowerment and engagement, where every employee is motivated to perform at their best.Invest in Your Future: Our comprehensive benefits package emphasizes work/life balance and supports your personal and professional growth.

As a Service Technician for Industrial Machinery at Syntegon, your primary responsibility will be to deliver exceptional technical customer service, ensuring our clients' complete satisfaction. You will engage in the installation, commissioning, troubleshooting, testing, analysis, maintenance, repair, and training of Syntegon Telstar equipment and related products.Key Responsibilities:Conduct on-site installation, start-up, commissioning, and servicing of pharmaceutical manufacturing equipment.Perform preventive maintenance, corrective maintenance, and emergency repairs on mechanical and electrical systems.Troubleshoot motors, pumps, valves, sensors, heaters, PLC I/O, HMIs, and related control components.Identify root causes of equipment malfunctions and implement effective corrective measures.Assist customer operations by providing operational guidance and foundational training.

Relay is revolutionizing the physical economy with our Intelligent System of Action. In a world where the digital transformation often overlooks deskless workers, we are committed to bridging that divide by converting traditional frontline operations into a data-driven, AI-enhanced ecosystem. Our mission transcends merely selling radios; we are laying the digital groundwork for the 80% of the global workforce engaged outside of traditional office environments. Joining Relay is a thrilling opportunity as we have recently been recognized, ranking #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. Why Choose Relay? Proven Success: Be part of a rapidly growing company trusted by over 10% of the Fortune 500 and several Fortune 100 organizations. Significant Impact: With 47% of our revenue derived from customers contributing over $100K annually and a remarkable 135% Net Revenue Retention (NRR), you will be joining a company dedicated to value creation. Leading-Edge Innovation: The Relay platform generates 1 billion new data points weekly and includes award-winning AI tools like TeamTranslate™, which has experienced 500% year-over-year growth. Exceptional Leadership: Our outstanding executive team has been strengthened by seasoned leaders to guide us towards our next major achievements. The Relay Culture: Enjoy working at our amenity-rich Raleigh campus, featuring a fitness center and sports courts, with comprehensive health insurance coverage and a team committed to your

Join Relay as an Enterprise Account Executive in the Industrial Segment!At Relay, based in Raleigh, NC, we are a cutting-edge cloud technology platform devoted to enhancing communication, safety, and productivity for frontline teams. As we strive to revolutionize the frontline work environment, we empower teams with the tools they need to leverage actionable real-time data for improved performance. With remarkable growth in our five years as a B2B entity, we are excited to expand our team in Raleigh!About You: We are looking for a candidate with extensive expertise in the industrial and manufacturing sectors.Why Relay?Be a pioneer as one of our founding Enterprise AEs, capitalizing on a significant growth opportunity in a rapidly advancing vertical.Make a real difference: Our platform enhances frontline workers' productivity, boosting responsiveness to customers by 72% and overall efficiency by 77%. We have facilitated over 2.5 billion messages and supported countless deskless workers.Join a recognized leader: Relay has received accolades from Inc. 5000, Deloitte 500, and NC Tech, achieving over 40% year-over-year revenue growth for two consecutive years.Work in a top-notch environment: Our Raleigh campus features a fitness center, outdoor sports courts, a cafeteria, and modern workspaces designed to foster innovation and collaboration.Experience a vibrant culture: With over 200 team members, we foster a culture of empowerment and engagement, motivating every employee to excel.Invest in your future: Our comprehensive benefits package emphasizes work/life balance and supports your personal and professional growth.If you are passionate about technology sales and eager to contribute to a transformative mission in frontline work, we invite you to explore opportunities at Relay!

Relay builds technology for the deskless workforce, focusing on transforming frontline operations in the physical economy. Our goal is to create a data-driven, AI-powered ecosystem for the 80% of workers who don’t sit at a desk, moving beyond traditional radios to deliver digital infrastructure for industrial teams. Role Overview The Senior Director of Sales - Industrial Solutions will shape and drive Relay’s industrial sales strategy. This leader will report to the VP of Sales and oversee the growth, development, and direction of the Industrial vertical. The role involves building and scaling a sales organization, managing Sales Directors, and ensuring strong market expansion. What You Will Do Design and implement a repeatable, systematic sales process that turns individual expertise into shared team knowledge. Act as executive sponsor and lead closer for major, high-impact opportunities. Open flagship industrial accounts and build key partnerships to anchor Relay’s market leadership. Create tailored playbooks that address the specific challenges faced by industrial and frontline organizations. Refine procurement and operational approaches to overcome legacy barriers and accelerate value delivery in complex industrial settings. Team Leadership This position leads a team of Sales Directors and is responsible for the structure, performance, and strategy of the Industrial sales group. Location This role is based in Raleigh, NC.

At Celonis, we are the global frontrunner in Process Intelligence technology and one of the fastest-growing SaaS companies worldwide. We recognize a significant chance to enhance productivity by integrating AI, data, and intelligence into core business processes—and we need your expertise to make it happen. Ready to embark on this journey with us?The Team:The Celonis Support Services team employs a robust 3-Level Support model, featuring a dedicated, highly-trained crew of Celonis experts stationed at our Celonis Support Center. Our support engineers are well-versed in the daily challenges organizations encounter when implementing Celonis software, enabling them to swiftly diagnose and address product-related inquiries while providing technical assistance for both our On-Premise and Cloud-based Execution Management System products. You will report directly to the Team Lead Customer Support and work out of our Raleigh, NC office.The Role:As a member of the 2nd Level Support Team, you will be responsible for delivering remote technical support to our global clientele and partners for all inquiries related to our software. You will serve as the crucial link between our customers, partners, and our customer success, delivery, development, and product management teams. We seek a passionate individual eager to master Celonis Process Intelligence Software and contribute to the growth of our Customer Support organization in Raleigh.Your Responsibilities:Deliver exceptional 2nd Level Support for customers utilizing Celonis On-Premise and Intelligent Business Cloud productsAct as the primary technical contact for our Premium Support CustomersManage, qualify, and resolve complex tickets escalated to 2nd Level according to our ITSM processesIdentify problems or defects for collaboration with the 3rd Level teamEnsure adherence to KPIs based on external Service Level Agreements and Organizational Level AgreementsEngage in regular Root Cause Analysis (RCA) cycles to enhance our Support Knowledge basePrepare and conduct Webcasts for customers and support teams on selected technical topicsCollaborate with customers using preferred communication channelsContribute to Continual Service Improvement (CSI) initiatives within Celonis and the Support OrganizationParticipate in on-call rotations as part of our global team.

Join our dynamic team at J.S. Held as a Regional Lead in Industrial Hygiene, where your leadership will drive our consulting operations across the Southeast. This role is perfect for a professional with a knack for managing intricate programs, cultivating high-performing teams, and enhancing client relationships.As the Regional Lead, you will spearhead large-scale industrial hygiene initiatives, mentor technical staff, and significantly contribute to our growth in the Southeast market. A robust background in asbestos, lead-based paint, mold, and indoor air quality (IAQ) evaluations is crucial, complemented by a solid grasp of regulatory requirements and strong client engagement skills.Key Responsibilities:Oversee and manage industrial hygiene projects from inception to completion, ensuring adherence to quality standards, compliance, and profitability.Act as the primary liaison for strategic accounts, fostering enduring client relationships.Conduct and supervise assessments related to asbestos, lead-based paint, mold, and IAQ.Formulate project scopes, budgets, timelines, and proposals in alignment with client objectives.Provide hands-on technical leadership and guidance to project managers and field teams.Ensure compliance with OSHA, EPA, and all relevant Southeast state regulations.Drive business development initiatives, including presentations, proposals, and participation in key industry events.Represent J.S. Held at regional conferences, professional associations, and networking events.

Relay is at the forefront of revolutionizing the physical economy through our Intelligent System of Action. As we bridge the gap left by the digital revolution for the deskless workforce, we are not merely selling radios; we are creating a data-rich, AI-enhanced ecosystem that empowers the 80% of the global workforce who operate outside of traditional desk environments. Joining Relay now is particularly exciting as we have recently achieved remarkable recognition, ranking #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. Why Choose Relay? A Proven Leader: Become part of a high-growth enterprise trusted by over 10% of the Fortune 500 and numerous Fortune 100 companies. Impactful Work: With 47% of our revenue generated from clients contributing over $100K annually and a Net Revenue Retention (NRR) of 135%, you will be integral to a company focused on creating tangible value. Innovative Solutions: The Relay platform processes 1 billion new data points weekly and includes award-winning AI tools such as TeamTranslate™, which has experienced a staggering 500% year-on-year growth. Exceptional Leadership: Our already impressive leadership team has expanded to guide us as we strive towards our next major milestones. A Thriving Culture: Enjoy working from our amenity-rich Raleigh campus, complete with a fitness center and sports courts, alongside comprehensive health insurance coverage, and a commitment to ensuring that you experience "The Best Work In My Life" (BWIML). If you are passionate about technology, eager to make a substantial impact, and excited to contribute to a mission-driven company shaping the future of frontline work, we invite you to explore opportunities with Relay! This position is a full-time, in-office role based at our Raleigh, NC headquarters, requiring four days per week in the office (Monday - Friday). This role is expected to involve travel up to 20%. Role Overview: As a pivotal revenue owner and strategic partner within our rapidly growing Industrial sector, the Customer Success Manager II - Industrial Markets at Relay plays a critical role. This position involves managing an expanding portfolio of Mid-Market and Enterprise Multi-Site accounts as a customer strategist. Reporting directly to the Director of Industrial Customer Success, your focus will be on driving value realization, account-based expansion, and site-level success to unlock growth within Enterprise clients.

Join our innovative team at Celonis as a Senior Applied AI Engineer, focusing on revolutionizing the energy industry through cutting-edge artificial intelligence solutions. In this pivotal role, you will leverage your expertise to design and implement advanced AI algorithms that optimize energy consumption and enhance operational efficiency.

Traffic Project EngineerJoin our dynamic Transportation team at ms consultants, inc. in Raleigh, NC. We are seeking a dedicated Project Traffic Engineer to play a pivotal role in the planning, development, and execution of traffic engineering projects. In this collaborative position, you will work alongside a team of engineers, technicians, and administrative professionals to ensure the successful delivery of innovative transportation solutions.About Our Transportation Business UnitThe Transportation Business Unit at ms consultants is dedicated to providing comprehensive transportation engineering services across various project types and scopes, ranging from expansive interstate systems to local roadways. Our services encompass roadway and intersection design, corridor enhancements, bridge replacement and rehabilitation, and environmental documentation. Our team of traffic, highway, structural, and environmental planning engineers works in synergy to deliver effective, sustainable, and forward-thinking transportation solutions.

Are You Ready to Elevate Your Career?CAI, founded in 1996, is a leading professional services firm with a workforce of nearly 800 professionals globally. We specialize in providing critical solutions for mission-driven and regulated industries, ensuring operational readiness and exceptional performance in high-stakes environments. Our profound expertise, honed over 30 years, positions us uniquely to deliver results that redefine industry standards.At CAI, we are driven by a clear purpose: to be your trusted partner in creating a better working world and enhancing the human experience.Our Core Values:- Integrity in all actions- Commitment to serving one another- Dedication to societal improvement- Focused on future advancementsWe are relentless in our pursuit of excellence, consistently challenging the status quo. We are bold, innovative, and thrive at the intersection of technology and human experience. For us, operational readiness is not merely a target; it is our lifestyle. We are committed to progress, precision, and efficiency, always looking to the future.Key Responsibilities:CQV Execution & Safety:- Conduct Commissioning, Qualification, and Validation (CQV) activities prioritizing safety- Ensure C&Q activities are delivered in accordance with project timelines- Monitor and report on CQV progressDocumentation & Compliance:- Assist in creating and reviewing C&Q procedures for client projects- Revise qualification-related documents like SOPs, master plans, and execution plans- Support CQV review and validation of equipment designProject Planning & Coordination:- Aid in planning commissioning spares and consumables- Allocate resources effectively for project execution- Coordinate logistics and support during CQV activitiesTesting & Vendor Management:- Facilitate design reviews, equipment shakedown, commissioning, FATs, IQ, OQ, and PQ activities- Collaborate with contractors and vendors for necessary testing