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Senior Customer Success Manager at AppsFlyer | Buenos Aires

AppsFlyerBuenos Aires
On-site Full-time

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Experience Level

Senior

Qualifications

To excel in this role, you should possess:Proven experience in customer success or account management, particularly with Mid Market clients. Strong understanding of SaaS products and analytics. Exceptional communication and relationship-building skills. A proactive approach to problem-solving and client engagement. A collaborative spirit to work effectively with internal teams. Willingness to travel approximately 25% of the time for onsite client meetings.

About the job

At AppsFlyer, we empower brands to make informed decisions for their business and enhance customer experiences using cutting-edge measurement tools, data analytics, deep linking, and privacy-preserving technologies. Our mission is to elevate customer privacy while delivering exceptional value, enabling thousands of creators and over 10,000 technology partners to forge meaningful relationships with their customers.

We are seeking a dynamic Senior Customer Success Manager to join our Buenos Aires office and oversee a portfolio of Mid Market clients in North America. This pivotal role emphasizes ownership and accountability in driving measurable customer value, retention, and growth through product adoption and proactive problem-solving, while collaborating closely with our sales team.

As a Senior Customer Success Manager, you will act as a strategic advisor and growth partner for our customers, contributing significantly to the overall success of our Customer Success team. Our culture is centered around customer obsession and results-driven methodologies—we focus on impactful coaching, operate with precision, and influence across Sales, Product, and Marketing.

About AppsFlyer

AppsFlyer is at the forefront of data-driven marketing solutions, providing brands with the tools they need to enhance customer privacy and deliver superior experiences. Our innovative technologies have empowered countless clients to build stronger relationships and achieve their business objectives effectively.

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