Senior Customer Success Manager at AppsFlyer | Buenos Aires

At AppsFlyer, we empower brands to make informed decisions for their business and enhance customer experiences using cutting-edge measurement tools, data analytics, deep linking, and privacy-preserving technologies. Our mission is to elevate customer privacy while delivering exceptional value, enabling thousands of creators and over 10,000 technology partners to forge meaningful relationships with their customers.We are seeking a dynamic Senior Customer Success Manager to join our Buenos Aires office and oversee a portfolio of Mid Market clients in North America. This pivotal role emphasizes ownership and accountability in driving measurable customer value, retention, and growth through product adoption and proactive problem-solving, while collaborating closely with our sales team.As a Senior Customer Success Manager, you will act as a strategic advisor and growth partner for our customers, contributing significantly to the overall success of our Customer Success team. Our culture is centered around customer obsession and results-driven methodologies—we focus on impactful coaching, operate with precision, and influence across Sales, Product, and Marketing.

Join us at AppsFlyer, where our vibrant culture is shaped by our dedicated team! We pride ourselves on being approachable professionals, relentless problem-solvers, and valued mentors.Are you passionate about tackling intricate technical challenges? We're seeking a dynamic Senior Support Engineer who prioritizes customer satisfaction and excels in delivering outstanding support services to our clientele.The ideal candidate is a natural communicator and adept at problem-solving. You will collaborate closely with our R&D, Customer Success, and Product Teams, participating in cross-department projects that significantly influence our product's evolution by providing crucial insights and feedback.Key Responsibilities:Assume full ownership of customer technical issues, from initial troubleshooting to resolution and communication.Act as the primary point of contact for customer escalations, ensuring meticulous issue resolution.Collaborate with R&D and Product teams on escalations and enhancement requests.Contribute to our knowledge base with relevant technical insights.Lead initiatives to improve support processes across the organization.Provide valuable product feedback to the business and R&D teams.Manage various internal projects, including training and support readiness for new feature launches.Advocate for our VIP customers, partnering closely with the Customer Success and Business teams.What We Seek:A passion for resolving customer issues in a fast-paced environment.5+ years of experience in technical support, QA, data analysis, development, or technical account management.Proficiency in SQL and data management.Familiarity with at least one programming language.Outstanding written and verbal communication skills.Ability to facilitate communication between clients and internal teams.Quick learner of new technologies.Strong multitasking abilities and capability to work independently.Structured and process-oriented mindset.Bonus Qualifications:Experience in web/mobile marketing and digital advertising.Background in web, SDK, mobile development, or QA.

At AppsFlyer, we empower brands to make informed decisions that benefit both their business and their customers through our cutting-edge measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-centric technologies. Our foundation is built on the belief that brands can enhance customer privacy while delivering exceptional user experiences, allowing us to support thousands of creators and over 10,000 technology partners in cultivating meaningful customer relationships. We are seeking a technically proficient individual who recognizes the significance of customer-focused and responsive support services. Our success is intertwined with the success of our customers, and we are looking for a natural problem-solver and an excellent communicator. In this role, you will collaborate closely with our R&D, Customer Success, and Product Teams, contributing to the evolution of our products by providing valuable feedback for future development. Submit your CV in English to be considered for this exciting opportunity.

As a Talent Acquisition Specialist at AppsFlyer, you will play a pivotal role in connecting talented individuals with exciting growth opportunities.If you have a passion for people, a data-driven mindset, and a desire to be part of a remarkable team, this role may be the perfect fit for you!This position is part of a dynamic global team, presenting diverse challenges and an extraordinary opportunity to collaborate with inspiring stakeholders.We recognize that individuals are more than just their qualifications; you bring a distinctive blend of skills, insights, and experiences.Joining our team means demonstrating a hunter's mentality, possessing strong partnership capabilities, and showcasing a proven track record of success.Are you ready to embark on this journey with us?

Role overview As a Customer Engagement Intern at AppsFlyer in Buenos Aires, the focus is on supporting new users as they begin their journey with the platform. This internship centers on making onboarding experiences smooth and helping customers get the most out of their first interactions with AppsFlyer. What you will do Assist customers as they move through the onboarding process Offer practical tips and share best practices to encourage customer success Identify and suggest ways to improve current workflows and automated onboarding steps Engage with customers from a variety of backgrounds and industries This internship provides hands-on experience working directly with customers and the opportunity to help shape how new users interact with the AppsFlyer platform.

At AppsFlyer, we empower brands to make informed choices for their business and customers through our cutting-edge measurement, data analytics, deep linking, engagement, fraud protection, data clean room, and privacy-preserving technologies. We believe in enhancing customer privacy while delivering outstanding experiences, and we collaborate with thousands of creators and over 10,000 technology partners to foster meaningful customer relationships. We are seeking a Senior Analyst to join our Revenue Operations team. In this pivotal role, you will structure and de-risk complex deals, aiding the business in making informed decisions through forecasting, planning, territory design, and TAM/whitespace analysis. As part of the Deal Desk, you will serve as the control point for non-standard deals, which include pricing/discount exceptions, commercial terms, approvals, and quote-to-cash hygiene, collaborating across Sales, Finance, Legal, and Operations. On the strategic front, you will partner with regional sales leaders to enhance forecast discipline, optimize territory coverage, and develop a data-driven perspective on new logo growth opportunities.

Feverup seeks a Senior Account Executive in Buenos Aires to strengthen client relationships and support business growth. This position focuses on managing key accounts, building partnerships, and ensuring clients receive outstanding service throughout every project. Key responsibilities Oversee and nurture important client accounts Establish and expand strategic partnerships Identify and pursue new revenue opportunities Collaborate with clients to deliver Feverup’s services smoothly Requirements Background in sales and account management Excellent communication and relationship-building abilities Comfort working in a fast-moving environment Interest in experiential marketing This role is located in Buenos Aires.

Gorgias is seeking a dynamic Customer Success Manager to join our team in Buenos Aires. In this role, you will be pivotal in ensuring our commercial clients achieve maximum value from our platform. You will engage with customers to understand their needs, provide tailored solutions, and foster long-lasting relationships.Your focus will be on customer satisfaction and retention, with a strong emphasis on driving product adoption and renewals. You will collaborate closely with cross-functional teams to enhance the customer experience and address any challenges that arise.

Role overview Monks seeks a Senior Animator in Buenos Aires to bring creative concepts to life through polished animation. This position centers on transforming ideas into engaging visual stories across a variety of projects. Strong animation skills and a keen sense of narrative are essential. What you will do Collaborate with the creative team to design and deliver compelling animations Use advanced animation techniques to maintain quality and consistency Contribute to shaping the visual narrative for each assignment Meet project deadlines while upholding high production standards Requirements Demonstrated experience as an animator, preferably at a senior level Strong storytelling skills and meticulous attention to detail Thorough understanding of animation fundamentals Collaborative mindset and clear communication abilities

Join Our Team as a Senior ConsultantAt AlixPartners, we tackle some of the most intricate and pressing challenges faced by businesses today. Our approach emphasizes swift transition from analysis to actionable results, generating value that resonates across companies, their workforce, and the broader community. We are dedicated to fostering an inclusive environment that respects and honors the diverse needs of our clients, employees, and communities. We recognize that diversity enriches our experiences, and we are committed to continuously improving our initiatives, policies, and practices to create a space for authenticity, growth, and equity for everyone.Embracing a hybrid work model, AlixPartners offers flexibility to support the work-life integration of our employees. This model includes a blend of in-person engagements (either at client sites or within AlixPartners' offices) and remote work. While travel is a component of this role, its frequency will vary according to client requirements, team dynamics, and individual circumstances.

About Coderio: Coderio specializes in crafting and implementing innovative digital solutions for businesses worldwide. Our robust technical capabilities and product-focused approach enable our teams to manage intricate software projects from inception to completion. We prioritize autonomy, effective communication, and technical excellence while collaborating with international teams to develop technology that makes a significant difference. Learn more at: http://coderio.com We are seeking a seasoned Senior Technical Account Manager to spearhead the expansion phase of our growth strategy. This role will serve as the primary commercial and relationship steward post-initial sale, concentrating on maximizing value, fortifying partnerships, and uncovering new growth avenues within our existing enterprise clientele.This position is perfect for a highly strategic and tactful commercial professional with strong business insight, exceptional negotiation skills, and a proven track record of expanding accounts within complex B2B service landscapes.

At AppsFlyer, we empower brands to make informed decisions that benefit both their business and customers through cutting-edge measurement, data analytics, deep linking, engagement strategies, fraud protection, data clean rooms, and privacy-preserving technologies. We believe in enhancing customer privacy while providing outstanding experiences. Our platform supports thousands of creators and over 10,000 technology partners in fostering meaningful customer relationships. We are seeking a Deal Desk Specialist to enhance the efficiency and effectiveness of our Sales team. In this role, you will ensure that deals are processed smoothly and meet compliance standards by reviewing requests, advising sales representatives on policies and deal structure, and facilitating approvals. If you have a passion for numbers, processes, and collaboration with cross-functional teams (Sales, Finance, Legal), this position is perfect for you. This position is based in Buenos Aires and primarily supports our sales teams in North America and LATAM, collaborating with colleagues in San Francisco, New York, Buenos Aires, and São Paulo. Please submit your CV in English.

Join Our Team as a Customer Support Agent!At DolarApp, we are dedicated to transforming financial experiences for millions across Latin America. As a Customer Support Agent, you will play a pivotal role in ensuring our customers feel valued and supported.Your ResponsibilitiesCustomer Advocate: Quickly address and resolve customer concerns with personalized solutions, ensuring follow-ups to maintain customer satisfaction.Problem Solver: Collaborate with the DolarApp team to identify common challenges faced by customers and propose innovative product solutions to enhance efficiency.Results-Oriented: Embrace a proactive approach in your role, consistently striving to exceed expectations and contribute to our success.QualificationsFluency in English and Spanish and/or Portuguese, both written and verbal is essential.A minimum of 2 years experience in a customer support role.Strong problem-solving skills with the ability to dissect issues and determine optimal solutions.Motivated to go above and beyond to deliver exceptional customer experiences.Empathetic approach to understanding customer needs and enhancing their experience with DolarApp.Detail-oriented and resourceful with a commitment to thoroughness in your work.Team player with a determined mindset, you are relentless in pursuing solutions.

Are you passionate about the Fintech ecosystem? At PedidosYa, we are revolutionizing the way thousands of businesses and riders access financial opportunities across the region. Our Fintech Tribe is growing rapidly, and we are looking for a Senior Software Engineering Manager to lead our Lending domain.Your role will involve strategic and autonomous management of the domain:Scope: You will lead three to four squads organized within the Lending domain, ensuring direct impact at the Tribe level.Long-term Strategy: Together with your Product counterpart, you will define the vision and mission of the domain, translating the Tribe's objectives into actionable goals with a timeline of at least 18 months.Talent Development: Your focus will be on establishing a solid second layer of leadership by mentoring Engineering Managers and Principals, raising the bar, and attracting top talent.Operational Excellence and Delivery: You will drive the domain's performance through the analysis and enhancement of standard delivery and software engineering metrics, ensuring end-to-end platform quality.Innovation in Lending: You will stay at the forefront of technological developments in Fintech, identifying opportunities to apply local innovations that provide us with a competitive edge.

Role Overview Despegar is seeking a Senior Accounting Analyst in Buenos Aires. This position plays a key role in supporting financial operations and maintaining high standards in accounting practices. Main Responsibilities Analyze financial data to identify trends and variances Prepare accurate financial reports for internal and external stakeholders Ensure compliance with relevant accounting standards and regulations Work closely with teams across the company to support strategic projects and improve processes Location Based in Buenos Aires.

Xometry (NASDAQ: XMTR) drives the industries of today and tomorrow by linking visionary thinkers with the manufacturers who can realize their concepts. Our innovative digital marketplace equips manufacturers with essential resources for business growth while enabling buyers from Fortune 1000 companies to access global manufacturing capabilities seamlessly.We are on the lookout for a Senior Product Designer to enhance our Product Design team and contribute to one of our key Product Areas. In this pivotal role, you will collaborate with a Product Design Lead, Product Managers, Engineers, and Researchers to create user-friendly, scalable product experiences that empower both manufacturers and buyers on the Xometry platform.This position is a hands-on individual contributor role emphasizing effective execution, teamwork, and the delivery of top-tier design work across new and established product trajectories.

Join our dynamic team as a Senior DevOps Engineer, where you will be at the forefront of our cloud and security initiatives. In this pivotal role, you will collaborate with cross-functional teams to enhance our infrastructure and automate processes, ensuring robust and efficient operations.

About GoFundMe GoFundMe connects a global community of over 150 million people who support each other through fundraising. Since 2010, the platform has helped raise more than $30 billion for causes worldwide. In 2022, GoFundMe partnered with Classy, a leading nonprofit fundraising software provider, to expand its reach and impact. Role Overview The Mobile team at GoFundMe is looking for a Senior Android Engineer. This team builds and maintains key features that help people support one another through the GoFundMe platform. Location This is a hybrid role based in Buenos Aires, Argentina.

Role Overview Coderio is looking for a Senior Java Engineer in Buenos Aires to help build scalable, high-performance applications. This role focuses on designing, developing, and maintaining Java-based solutions for a range of client projects. What You Will Do Work closely with cross-functional teams to deliver reliable software Design and implement Java solutions tailored to client requirements Maintain and improve existing applications for performance and scalability Who We’re Looking For Strong experience with Java development Comfortable collaborating in an agile environment Enjoys solving complex problems and writing clean code

Blockchain.com is at the forefront of revolutionizing the financial landscape globally. As one of the fastest-growing and most trusted companies in the cryptocurrency sector, we empower millions to securely access and manage their digital assets. Since our establishment in 2011, we have garnered the trust of over 90 million wallet holders and facilitated more than $1 trillion in crypto transactions.We are on the lookout for a meticulous and seasoned Accounting Manager to lead our core accounting operations in a dynamic, high-growth fintech environment. This pivotal role will oversee financial reporting, manage the month-end close process, implement internal controls, and ensure compliance while nurturing and developing a high-performing accounting team.The ideal candidate will possess robust technical accounting skills and excel in navigating a fast-evolving regulatory landscape. While experience in fintech or cryptocurrency is an advantage, it is not a mandatory requirement.WHAT YOU WILL DO:Financial Reporting & CloseOversee the month-end, quarter-end, and year-end close processes.Prepare and review consolidated financial statements compliant with US GAAP or IFRS.Guarantee the accuracy, completeness, and timeliness of financial reporting.Supervise general ledger activities, journal entries, and account reconciliations.Technical AccountingResearch and interpret accounting standards to apply them to complex transactions.Develop and implement accounting policies ensuring consistent application throughout the organization.Collaborate with external auditors on technical accounting issues and audit deliverables.Internal Controls & ComplianceEnhance and maintain internal controls over financial reporting.Ensure adherence to regulatory and reporting requirements.Support both internal and external audit processes.Process Improvement & SystemsIdentify and implement opportunities to streamline accounting processes and enhance efficiency.Collaborate with Finance Systems and cross-functional teams to improve ERP and reporting tools.Establish scalable accounting procedures to accommodate business growth.Team LeadershipManage, mentor, and develop the accounting team.Set clear performance goals and expectations for team members.