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Senior Customer Success Engineer - North Region

DataikuUnited States, Raleigh
On-site Full-time $144K/yr - $152K/yr

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Experience Level

Senior

Qualifications

To excel in this role, candidates should possess strong technical skills, a background in data science, and experience with customer engagement strategies. Familiarity with enterprise analytics and AI applications is essential. Excellent communication skills and the ability to work collaboratively with cross-functional teams are required.

About the job

About Dataiku

Dataiku provides a platform for enterprise AI, helping organizations design, deploy, and manage AI solutions. The platform supports analytics, machine learning, and AI agents, with a focus on transparency, collaboration, and control. Dataiku integrates with a range of data platforms and cloud services, enabling centralized governance across complex environments.

Leading companies worldwide use Dataiku to operationalize AI and drive measurable business results. More about Dataiku can be found on their blog, LinkedIn, X, and YouTube.

Role Overview: Senior Customer Success Engineer – North Region

Dataiku places customer success at the center of its mission. The Senior Customer Success Engineer (CSE) joins the Solutions Engineering team to help clients achieve strong results with business analytics, AI/ML, and Generative AI. This position is based in the United States, with a focus on the North Region, including Raleigh.

This role combines technical programming with consultative engagement. The CSE works directly with clients to promote product adoption and improve user experience. Collaboration with Account Executives, Sales Engineers, and Professional Services is key to supporting end-user adoption and satisfaction.

What You Will Do

  • Work with Dataiku clients to support onboarding, drive user adoption, and increase retention and satisfaction.
  • Share deep technical knowledge of the Dataiku platform and guide clients on best practices.
  • Understand client business needs and objectives to help them succeed with Dataiku products and services.
  • Lead demonstrations of new features and co-host hands-on workshops with Sales Engineers.

About Dataiku

Dataiku is at the forefront of the AI revolution, providing businesses with the tools necessary to harness the power of artificial intelligence. Our platform enables organizations to break down silos, foster collaboration, and drive impactful results through data-driven decision-making.

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