Senior Customer Experience Strategy Specialist

Join us as a Senior Fraud Specialist at Delivery Hero, where you'll play a vital role in safeguarding our operations against fraudulent activities. This senior-level position is ideal for an experienced professional with a keen eye for detail and a passion for analytics.

AECOM is looking for a Senior Project Controls Specialist to join our dynamic team in Dubai, United Arab Emirates. In this crucial position, you will take charge of all project control functions, ensuring projects are delivered on time, within budget, and in alignment with our strategic goals. You will act as a key strategic partner to project leadership, offering data-driven insights and recommendations that facilitate informed decision-making for complex, large-scale projects.Key Responsibilities:Lead the establishment of comprehensive project control systems, including developing Work Breakdown Structures (WBS), baseline budgets, and schedules.Capture and analyze progress and expenditure data to evaluate project performance effectively.Utilize earned value management (EVM) techniques to assess cost and schedule performance, and forecast Estimate at Completion (EAC) for costs and labor hours.Conduct risk analysis and assist in contingency planning to minimize potential financial and scheduling impacts.Ensure adherence to change control processes and protocols.Prepare and present detailed project control reports, encompassing performance metrics, forecasts, and variance analyses to support accurate project management.Exhibit proficiency with project control tools, including scheduling, cost management, and document management systems.Leverage company cornerstone systems to provide cost data in formats aligned with project and organizational requirements.Apply financial terminology and metrics to evaluate the financial implications of project decisions and actions.Identify project risks and escalate issues through appropriate channels promptly.Ensure compliance with internal processes and procedures.Execute specific tasks on complex projects under the guidance of a Senior Project Manager, Associate, or Director.Analyze extensive financial datasets to uncover key project issues and performance trends.Monitor workforce data, labor hours, and cost requirements against budget constraints.Collect and interpret data for trend analysis and forecasting, providing insights into progress and its impact on costs.

We are seeking a highly organized and proactive Senior Administrative Specialist to join our dynamic team at AITO. As a key member of our administrative staff, you will play a crucial role in ensuring the smooth operation of our office. Your responsibilities will include managing front desk operations, coordinating meetings, and maintaining office supplies to create an efficient work environment.Your initial duties will involve front desk responsibilities and reception work, where you will be the first point of contact for visitors and clients. Your ability to communicate effectively in both Arabic and English will be essential in this role, as you will assist with various administrative tasks, including government procedures and event planning.Join us at AITO, where we are redefining luxury in the automotive industry by integrating advanced technology with traditional elements of safety and comfort.

About VertoAt Verto, we are dedicated to transforming global finance, empowering businesses in Emerging Markets to thrive internationally. Founded by visionary British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our African roots give us unique insights into the challenges faced with cross-border payments—such as illiquid currencies, exorbitant fees, and sluggish transactions. Africa remains our focal point as we bridge the gap between developing and developed markets, fostering economic growth.Initially launched as a Forex solution for the Nigerian Naira, Verto has developed into a leading platform that facilitates seamless transfers of billions of dollars for thousands of businesses annually. We believe that your business location should not dictate your success or growth potential. We are committed to providing equal access to efficient payment and liquidity solutions that are standard in developed regions.We are proud to be backed by esteemed investors, including Y-Combinator, Quona, and MEVP. With accolades such as the Milken-Motsepe Prize and recognition on lists like CNBC’s fastest-growing UK companies, the Deloitte Fast 50, and Sifted’s fastest-growing UK tech firms, we are shaping a future of effortless cross-border payments.Join us on our journey to revolutionize global finance.Role OverviewSeize the opportunity to play a vital role in our Onboarding Specialists team. This position transcends traditional file processing; you will be instrumental in crafting our global client journey, especially focusing on the UAE. We seek a growth-oriented leader who will not only review applications but also influence our onboarding strategy, bridging high-speed Sales with stringent Compliance in a rapidly growing Fintech environment.About the RoleWe are looking for an enthusiastic and results-driven Senior Onboarding Specialist to oversee the onboarding experience for global customers, particularly in emerging markets, while ensuring compliance with international regulations.What You’ll Be DoingScale Without Borders: Take ownership of the complete onboarding journey for diverse businesses in the UAE and globally. You will explore intricate corporate structures and make decisive partnership calls.Build 360° Client Profiles: Harness client data, external insights, and our innovative technology to create comprehensive client profiles that guide our onboarding process.

Join Veeam Software as a Senior Domain Engineering Specialist in our Dubai office, where you will leverage your expertise to drive innovative solutions in data management and protection. You will be part of a dynamic team focused on enhancing our product offerings and ensuring the highest level of customer satisfaction through robust engineering practices.

About Checkout.com Checkout.com supports businesses worldwide with online payment solutions. Major brands such as eBay, ASOS, Klarna, Uber Eats, and Sony rely on our platform for smooth digital transactions. With 19 offices across six continents and headquarters in London, our team works to advance the fintech sector through innovation and strong performance. Role Overview: Senior Regional Marketing Specialist - MENA (12-Month Maternity Cover) This is a 12-month maternity cover position based in Dubai. Written Arabic proficiency is required. The Senior Regional Marketing Specialist will lead marketing initiatives for the MENA region. The focus is on driving revenue growth through brand development, public relations, events, demand generation, and Account-Based Marketing (ABM). The role involves executing a regional marketing strategy across multiple channels, with particular attention to events and public relations to strengthen engagement with key enterprise clients. What You Will Do Develop and execute marketing campaigns tailored to the MENA region Drive brand awareness and growth through multi-channel strategies Lead public relations efforts and manage regional events Support demand generation and Account-Based Marketing initiatives Collaborate closely with the MENA Marketing Lead, Commercial team, and the broader Marketing department Requirements Proficiency in written Arabic Experience in regional marketing, ideally within the MENA region Strong background in brand development, public relations, events, and demand generation Ability to work collaboratively with cross-functional teams

About PXGEO PXGEO delivers marine geophysical services, combining ocean bottom and towed streamer seismic data acquisition to provide detailed subsurface imaging. The company focuses on supporting sustainable practices in the energy sector. Role Overview The Senior Supply Chain Specialist - Procurement manages procurement and logistics activities for PXGEO, ensuring these processes meet company standards and safety requirements. This position works closely with technical and operational teams, both onshore and offshore, and supports functions in Dubai, Houston, and other operational sites. The role is based in Dubai, United Arab Emirates. Main Responsibilities Follow Company Management System Procedures in all procurement activities. Support corporate teams in Houston and Dubai, as well as other operational locations. Assist with negotiating contracts and fuel rates for bunker providers, and manage related commercial agreements. Review and negotiate supplier quotations, focusing on commercial and contractual terms, and obtain necessary approvals. Prepare and issue purchase orders for corporate and expenditure needs to suppliers listed on the Approved Vendor List (APL). Conduct supplier risk assessments and develop negotiation strategies when needed. Select suppliers based on competitive pricing, payment terms, and delivery schedules. Draft Non-Conformities Reports (NCR) based on vendor performance and quality standards. Oversee vendor onboarding and evaluate ongoing supplier performance. Update and distribute the Expediting Worksheet and Agent Feedback Report regularly. Maintain organized records of purchase orders, both in physical and electronic formats. Build and sustain strong relationships with all suppliers. Participate in the Emergency Response team as described in the Emergency Response Plan. Monitor compliance with procurement processes and help maintain procurement databases and archives. Identify opportunities for cost savings and process improvements, and implement these initiatives.

As a Senior Recruiter, you will play a pivotal role in attracting top talent by attending career fairs, recruiting open houses, and community events. You will review and enhance recruitment policies to improve selection techniques and programs.Utilizing operational hiring metrics, you will assess the efficiency of the hiring process and focus on achieving effective outcomes. You will participate in special projects as assigned and ensure compliance with applicable recruitment laws, including national preferences and background checks.Your responsibilities will include facilitating interview scheduling, managing candidate travel logistics, conducting interview assessments, and handling recruitment reimbursements. You will also be responsible for requesting references and evaluating the suitability of applicants before presenting them to client departments.In addition, you will conduct research, compile reports with findings and recommendations, and devise sourcing strategies from various channels including internal databases and referrals. You will assist in developing effective recruiting strategies and lead training sessions on recruiting practices.Designing and implementing robust recruiting procedures to ensure consistent results will be key. You will motivate and guide the recruitment team, providing ongoing feedback regarding their roles and responsibilities. As a supervisor of the Recruiting Services team, you will oversee all recruitment activities, including posting vacancies, shortlisting candidates, and drafting offer letters, while also taking on any additional responsibilities as directed by your line manager or head of department.

Join Beond as a Governance & Compliance Specialist and play a pivotal role in shaping our corporate governance landscape. In this critical role, you will work alongside the Legal Counsel to ensure robust governance and legal oversight across the Beond Group. Your expertise will guide the daily governance framework, facilitate shareholder and Board interactions, and secure compliance across multiple jurisdictions, including ADGM, DIFC, and RAKICC.Key ResponsibilitiesCoordinate and document Board and shareholder meetings, ensuring timely scheduling and precise minute-taking.Draft, manage, and archive essential corporate governance documents such as resolutions, meeting minutes, proxy forms, and circulars.Maintain accurate statutory registers, entity records, licenses, and regulatory filings across various jurisdictions including RAKICC, DIFC, ADGM, and Maldives.Provide timely legal advice on corporate laws and regulations applicable to UAE entities, staying updated on legislative changes.Assist with incorporations, re-domiciliations, entity closures, and modifications to shareholding structures.Review documentation for KYC and regulatory compliance, liaising with banks, lessors, and investors.Establish and standardize a library of legal templates, including NDAs and service agreements.Support the management of ESOP and shareholder registers, overseeing warrants, share issuances, and capital table updates.Draft and manage Power of Attorney documentation and other core legal templates.Prepare materials and documentation for due diligence and external audits.Engage effectively with shareholders and their legal or financial advisors.Uphold strong governance practices across group entities, ensuring alignment with shareholder directives.Ensure the compliant management of company secretarial matters, including meeting structure and quorum requirements.Assist the Legal Counsel with key investor relations and ongoing legal projects.

As a Bids and Contracts Specialist, you will play a crucial role in our organization by meticulously reviewing tenders and customer contracts, ensuring the swift compilation and submission of proposals. You will provide vital support to the Sales team in achieving their targets and cultivating enduring relationships with our clients.Key ResponsibilitiesConduct thorough analyses of all RFP documentation.Delegate tasks effectively among team members.Gather timely feedback from various teams.Prepare and assess the commercial elements of the bid.Incorporate all relevant terms and conditions while managing associated risks throughout the bidding process.Compile and review all proposal documents, ensuring they are approved for submission.Contribute to the written proposals, focusing on both content quality and presentation.Guarantee the punctual delivery of compliant bids.Review contractual terms and conditions to ensure clarity and compliance.Monitor and enhance processes and systems for bid management.

About Sardine Sardine builds technology to help banks, retailers, and fintech companies prevent fraud and comply with AML regulations. The platform uses device intelligence, behavioral biometrics, machine learning, and AI to stop fraud before it happens. Over 300 organizations around the world rely on Sardine to protect against identity fraud, payment fraud, account takeovers, and social engineering scams. Sardine has raised $145 million from investors including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our Culture Remote-first company with hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. Team members can work from anywhere. Values self-driven people who take ownership and have a strong desire to grow. Focuses on results rather than hours worked. Work-life balance is encouraged, so team members can attend family events, keep appointments, and have time for friends outside of work. Role Overview: Integrations Engineer The Integrations Engineer will lead client onboarding for Sardine’s fraud and compliance products. This role manages end-to-end integrations, translating client requirements into practical solutions and ensuring smooth deployments. The position involves hands-on work with both clients and internal teams, and suits someone who enjoys solving complex problems and building scalable solutions. What You Will Do Manage the implementation and integration of Sardine’s fraud and compliance products for clients. Work closely with clients throughout onboarding, offering support to ensure successful adoption. Maintain and improve APIs, SDK documentation, integration guides, and related support materials. Analyze client needs from both technical and functional perspectives, designing solutions based on a deep understanding of Sardine’s systems and products. Location This role is based in Dubai, United Arab Emirates.

The Neonatology Specialist will provide expert care for newborns, from birth to one month of age, addressing a full spectrum of complexities as per established medical standards. The role involves adhering to medical ethics and legal regulations in neonatology while working under the administrative oversight of the Head Neonatologist with minimal supervision. The Specialist will independently resolve most clinical challenges, ensuring that the Head Neonatologist is informed of any unusual cases. Key Responsibilities Deliver comprehensive neonatology services, including daily rounds in the Neonatal Intensive Care Unit and well-baby nursery, conducting examinations, and managing treatment plans. Administer in-patient care to newborns and support during challenging deliveries, including cesarean sections. Act as a neonatology consultant for other medical services, providing technical support for pediatric cases and assessing eligibility for neonatology admissions. Stay current with advancements in neonatal care by reviewing medical literature and participating in ongoing training and educational activities. Conduct consultations in the Pediatric Outpatient Clinic for infants up to one year old, addressing both well and sick babies. Provide emergency coverage for pediatric situations as required. Perform additional duties as assigned, ensuring compliance with international guidelines, DHA regulations, and Joint Commission International standards.

Join our dynamic team at RAK Bank as a Complaints Specialist in Dubai! In this pivotal role, you will be responsible for efficiently managing customer complaints, ensuring that each issue is addressed and resolved to enhance customer satisfaction. Your expertise will contribute to the continuous improvement of our services and processes.

Join our dynamic team at Egis Group as a Sustainability Specialist, where you will play a crucial role in fostering sustainable practices within our projects. You will be responsible for assessing environmental impacts, implementing sustainability initiatives, and ensuring compliance with relevant regulations. Your expertise will help drive our commitment to sustainable development in a rapidly evolving global landscape.

Join Dubizzle Group, home to Bayut & Dubizzle, two of the UAE's most recognized brands, dedicated to enhancing the online experience for millions across the seven emirates.As a pivotal member of our team, you will play a key role in shaping the skills and capabilities of our Property Inside Sales employees through innovative training programs. This includes designing and delivering structured training for new hires, ongoing sales training, and specialized technical, product, and policy training.Your Responsibilities:Develop a detailed training strategy that aligns with our business objectives and addresses the needs of various offices.Perform comprehensive Training Needs Assessments (TNA) to pinpoint skill deficiencies and prioritize training opportunities.Craft engaging and effective training materials focused on both technical skills and behavioral competencies.Administer quizzes and assessments to measure the effectiveness of training and employee skill development.Manage the onboarding process to ensure new employees transition smoothly and achieve early productivity.Facilitate dynamic virtual training sessions for both local and remote team members.Oversee Learning Management System (LMS) user access to guarantee convenient training resource availability.Monitor training effectiveness and employee performance, providing regular feedback to line managers.Evaluate the impact of training initiatives against organizational goals and make informed adjustments as necessary.Collaborate with department heads to continuously refine training requirements and optimize learning solutions.Provide insightful reports detailing the outcomes of training initiatives and their influence on business performance.Coordinate with Tech teams to ensure smooth technology integration through system training for employees.Support performance improvement programs with the Sales Effectiveness team by delivering targeted training interventions.

Join Binance, a leading cryptocurrency exchange, as a VIP Sales Specialist. In this role, you will be responsible for cultivating and managing relationships with high-value clients. Your expertise in sales strategies and customer service will ensure that our VIP clients receive exceptional support and tailored solutions. This position requires a proactive approach to understanding client needs and delivering outstanding results.

About SFORS SFORS is a proprietary trading firm based in Dubai, specializing in global financial markets. For over 20 years, the company has focused on trader development, advanced trading technologies, risk management models, and effective trading strategies. SFORS operates solely with its own capital and does not accept external investments. Role Overview: Trading Operations Specialist The Trading Operations Specialist plays a key role in keeping trading systems and services running smoothly. This position supports traders in daily activities, manages incident response, and helps maintain the knowledge base. The role calls for attention to detail, proactive problem-solving, and clear communication across teams. Work Schedule Weekday shifts with regular rotation Morning Shift: 09:00–17:00 Day Shift: 11:00–19:00 (in-office) Evening Shift: 18:30–02:00 (remote) Main Responsibilities Trader and System Support Handle tickets and requests from traders Provide guidance on products and interfaces Monitor SLA compliance and quality of resolutions Process Analysis and Optimization Identify inefficiencies in trading infrastructure Work with other teams to improve joint processes Prepare proposals for process optimization Incident Management and Knowledge Base Monitor system performance and notify responsible parties promptly Participate in incident resolution, escalation, and follow-up until closure Update documentation, manuals, and the knowledge base Communication and Collaboration Communicate clearly and promptly with traders and other teams Work closely with the development team

The DCS Specialist (Distributed Control System) plays a vital role in the design, implementation, and maintenance of Distributed Control Systems (DCS) within our organization. This position is essential for managing and controlling our industrial processes efficiently through cutting-edge automation technology.The ideal candidate will collaborate closely with engineering teams to devise control strategies, troubleshoot system challenges, and ensure compliance with industry standards while enhancing system performance. Additionally, the DCS Specialist will offer technical support and training to operational personnel on DCS functionalities.

Join Ramboll Group as an Engineer/Senior Engineer specializing in Structural Engineering in the vibrant city of Dubai. We seek innovative and motivated Emirati professionals who are eager to contribute to impactful projects in the region.