Senior Customer and Technical Support Manager

Based in sunny San Diego, Mulligan Funding stands at the forefront of providing essential working capital (up to $5M) to small and medium-sized enterprises that drive our economy. Since our inception in 2008, we have cultivated a culture rooted in collaboration, innovation, and a steadfast commitment to our customers. During this exciting period of significant growth, propelled by our cutting-edge technology and unwavering integrity, we are eager to expand our people-first culture by welcoming highly motivated, results-driven professionals who are ready to challenge the status quo and create value for all stakeholders.We are on an ambitious journey to revolutionize our small business lending platform through the intelligent application of automation, data, and artificial intelligence. This position will be integral to our core AI team, tasked with formulating and executing a long-term strategy to modernize essential lending workflows—including pre-underwriting, underwriting, and sales—aiming to enhance operational efficiency, improve unit economics, and significantly elevate the customer experience for small businesses.Establishing an AI-first mindset, leveraging automation and advanced tools to boost efficiency and scalability is crucial in our mission to offer affordable credit access to small enterprises.We are seeking a dedicated Technical Program Manager (TPM) to act as the driving force within our AI Transformation Pod. This role will closely collaborate with the AI Program Lead and engineering teams to transform AI-driven product visions into structured, production-ready implementation plans.The TPM will oversee the complete execution of AI-enhanced initiatives across various workflows, including pre-underwriting, underwriting, sales, and more. This role demands strong technical expertise, systems thinking, and the capability to navigate effectively within a regulated lending environment. This position transcends traditional project coordination; the TPM will play a pivotal role in shaping technical design choices, managing complex dependencies, and ensuring the safe and efficient deployment of AI capabilities at scale.

Join a dynamic and well-funded start-up. As a member of our growing team, you'll have the opportunity to wear multiple hats and enjoy significant prospects for both financial and career advancement.What distinguishes us? We are addressing some of the most pressing challenges in biology today. Our world-class team of engineers, scientists, and problem-solvers is dedicated to creating innovative technologies that will demystify the complexities of biological systems.This is a rare chance to contribute to a start-up environment while collaborating with a talented and down-to-earth group of individuals who are passionate about what they do.We are seeking a Staff Technical Program Manager (TPM) to oversee the comprehensive delivery of one or more core development teams focusing on hardware, software, assay, and systems integration workstreams. You will convert complex technical roadmaps into actionable Scrum delivery plans, foster cross-functional collaboration, and utilize AI-driven tools to enhance program transparency, risk management, and team productivity. This highly visible and technical role reports directly to the SVP of Product Development and is based onsite in San Diego, CA.Key Responsibilities:Take ownership of end-to-end program delivery for one or more core teams, ensuring schedule fidelity, driving cross-functional accountability, and meeting commitments across various functions and workstreams.Utilize your expertise in complex analytical instrument development—including hardware/software co-development cycles, verification and validation protocols, and design controls—to foresee risks related to physical product delivery.Collaborate to implement Cellanome's formal Product Development Process (PDP), including TRL-based stage-gate reviews, phase exit criteria, and artifact delivery.Lead alignment sessions across Software, Hardware, Assay, Systems Integration, Computational Biology, Manufacturing, and Consumables to eliminate cross-functional obstacles.Establish and maintain Definition of Ready (DoR) and Definition of Done (DoD) standards; enhance Scrum processes and ceremonies.Drive gate readiness reviews and track action items to ensure project momentum.

Brain Corporation is seeking a Technical Program Manager II to join the team in San Diego, CA. This position focuses on robotics and autonomous systems, with an emphasis on moving new technology from early concept through to real-world deployment. Role overview The Technical Program Manager II leads projects that aim to improve how robotics and autonomy solutions function in practical environments. The work involves steering technology through each stage of development, from initial idea to full implementation. What you will do Guide cross-functional teams through all phases of technical program delivery Coordinate project schedules and resources for robotics and autonomy projects Assist with developing and rolling out new technologies that enhance operational efficiency Location This role is based in San Diego, CA.

Why Choose PlayStation?At PlayStation, we pride ourselves on being not just the Best Place to Play, but also the Best Place to Work. As a recognized global leader in entertainment, we produce a diverse range of products and services, including the PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed titles from PlayStation Studios.Our commitment to creating an inclusive environment empowers our employees and celebrates diversity. We invite passionate and innovative individuals to explore our open positions and become part of our expanding global team.The PlayStation brand operates under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.Position: Senior Technical Program Manager – San DiegoIn this pivotal role within the Commerce - Technical Operations team, you will be instrumental in enhancing the availability and performance of PlayStation Store and purchase platforms. You will collaborate closely with service development teams to introduce new and exciting product capabilities while elevating operational excellence for millions of players worldwide.We are looking for an accomplished Technical Program Manager (TPM) who possesses a balanced mix of technical, organizational, and interpersonal skills. You will manage large-scale, cross-functional programs that influence various teams within SIE. This role demands the ability to navigate complex systems, manage dependencies, and deliver results in a dynamic, high-availability environment.

About UsAt DLH Corporation, we are committed to enhancing health and national security readiness solutions for federal programs. Our expert team excels in scientific research and development, systems engineering, and digital transformation. We tackle complex challenges faced by both civilian and military clients by harnessing cutting-edge technologies such as artificial intelligence, data analytics, and cloud solutions. With a workforce of over 2,400 dedicated professionals, we believe that “Your Mission is Our Passion,” combining government sector expertise with innovative methodologies to improve the lives of millions.OverviewAs a Senior Program Manager, you will lead all facets of program execution, focusing on meticulous financial management, task oversight, and the effective coordination of various functional teams. This role requires exceptional leadership to synchronize efforts across engineering, technical support, manufacturing, installations, logistics, quality assurance, and field operations, ensuring program objectives are achieved promptly and within budget.ResponsibilitiesDirect and mentor project managers and senior subject matter experts, fostering an environment of innovation, collaboration, and accountability across the team.Ensure the success of programs through effective communication and coordination with stakeholders, while managing risks and resolving issues proactively.

excellerate is looking for an experienced EPM/ERP Transformation Lead to drive a large-scale finance and cloud transformation program in San Diego, CA. This leadership position centers on reimagining and reimplementing a client’s EPM and ERP systems, moving from legacy on-premise platforms to a modern, cloud-native architecture such as Oracle or a comparable solution. The transformation is not a simple migration. Instead, it involves a fundamental redesign of planning, forecasting, and reporting processes. The initial focus will be on EPM and FP&A transformation, with ERP modernization following in later phases. The role emphasizes process redesign, organizational change, and program leadership, rather than technical development or systems administration. Role Focus Lead the EPM/ERP cloud transformation as the main domain expert and program lead, shaping strategy and execution across multiple workstreams. Guide the rethinking of finance processes, ensuring the new cloud-native platform supports business goals. Act as a credible advisor to senior stakeholders, bridging the gap between strategy, process design, and implementation. Key Responsibilities Coordinate cross-functional teams across finance, technology, and business units, maintaining accountability and progress throughout the transformation. Manage the program roadmap, track milestones, identify risks, and monitor dependencies in a complex, matrixed environment. Prepare executive briefings, steering committee materials, and provide regular progress updates to senior leadership. Apply hands-on experience with EPM and ERP cloud implementations to support process fit-gap analysis, inform design decisions, and evaluate vendors or platforms.

Role overview wr seeks a Program Manager to lead its Health Promotion Program based in San Diego, CA. The role centers on guiding community health initiatives and shaping strategies that drive meaningful results. This position steers projects from early planning through completion, working closely with people from a variety of backgrounds. What you will do Direct health promotion projects, ensuring smooth progress from start to finish Work with colleagues and community partners to move public health goals forward Foster effective communication and teamwork across disciplines Lead all stages of program development and implementation Requirements Experience managing complex projects in public health or a related area Strong collaboration, communication, and leadership abilities Comfort working within diverse teams Dedication to improving community health

Responsibilities:As a Program and Project Manager, you will play a pivotal role in orchestrating, supporting, and managing cross-functional initiatives. You will demonstrate a strong background in program and project governance, coupled with excellent verbal and written communication skills. Proficiency in MS Project, Confluence, Excel, and PowerPoint is essential. You should possess a solid business acumen with a keen understanding of commercial processes, primarily within Sales, as well as Finance and IT. Your ability to engage effectively with a diverse range of stakeholders—from entry-level analysts to C-suite executives—is crucial. Furthermore, you will manage multiple concurrent projects while adeptly adapting to evolving business priorities.

We are seeking a motivated and detail-oriented Grant Writing Program Manager to join our dynamic team at bkfengineers. In this pivotal role, you will be responsible for overseeing the grant writing process, ensuring that proposals are well-crafted, compelling, and aligned with our organizational goals. You will collaborate with various departments to gather necessary information, develop grant proposals, and manage timelines effectively. The ideal candidate will have a strong background in grant writing and nonprofit management, exceptional communication skills, and a passion for making a positive impact through funding initiatives.

Join Shield AI as a Senior Program Finance AnalystAt Shield AI, founded in 2015, we are a pioneering deep-tech firm dedicated to safeguarding service members and civilians through our innovative intelligent systems. Our impressive product lineup includes the V-BAT and X-BAT aircraft, Hivemind Enterprise, and Hivemind Vision product lines. With a global presence in the U.S., Europe, the Middle East, and the Asia-Pacific, our technology plays a crucial role in operations worldwide.We are seeking a Senior Program Finance Analyst who possesses strong analytical skills and a passion for enhancing business performance to join our dynamic finance team. This high-visibility role supports our rapidly expanding Hivemind business unit, where your insights will be pivotal in driving strategic execution and informed decision-making.In our fast-paced environment, you will go beyond standard reporting by analyzing data, extracting insights, and proactively collaborating with cross-functional teams across engineering, operations, and program management. Your contributions will directly impact program performance and fuel the growth of this essential business area.

Role Overview Saalex Solutions, Inc. is hiring a Program Management Analyst III in San Diego, California. This position focuses on supporting and improving program performance across multiple projects. What You Will Do Work closely with teams from different functions to coordinate program activities Analyze project data to track progress and identify areas for improvement Offer recommendations to help guide projects toward successful completion

About the Role Saalex Solutions, Inc. is looking for a Program Manager to guide strategic initiatives in San Diego, California. This position focuses on overseeing projects that improve operations and support client needs. The Program Manager will coordinate teams, track progress, and ensure projects stay on schedule and within budget. What You Will Do Lead strategic projects from planning through completion Monitor timelines, deliverables, and budgets to meet project goals Work with cross-functional teams to drive operational improvements Support efforts to enhance client satisfaction through effective project delivery Location This role is based in San Diego, California, United States.

As a Technical Product Manager at Veracyte, you will play a pivotal role in shaping innovative solutions that enhance our diagnostic capabilities. You will collaborate closely with engineering, marketing, and clinical teams to ensure our products meet the highest standards of quality and performance. Your technical expertise and strategic vision will be crucial in defining product roadmaps and driving successful launches.

Why PlayStation?PlayStation is not only the Best Place to Play but also the Best Place to Work. As a global leader in entertainment, we manufacture the PlayStation family of products and services, including the PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed software titles from PlayStation Studios, among others.At PlayStation, we are committed to fostering an inclusive environment that empowers our employees and celebrates diversity. We invite individuals with a passion for innovation, technology, and play to explore our open opportunities and become part of our expanding global team.PlayStation operates under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.Principal Program ManagerSony Interactive Entertainment (SIE) is in search of an innovative Principal Program Manager to spearhead the comprehensive delivery of a revolutionary product across the PlayStation ecosystem, encompassing hardware, software, and service platforms. This pivotal role is essential for driving cross-functional execution at scale, ensuring successful launches that captivate players around the globe. The Principal Program Manager will possess a proven track record in managing global consumer technology programs, integrating hardware and software at scale. As both a strategist and executor, this leader will develop program delivery frameworks, enhance efficiencies across diverse global teams, and communicate progress to the highest echelons of the company.Key ResponsibilitiesProgram LeadershipGuide geographically distributed, cross-functional teams in delivering large-scale programs from conception to launch and eventual phase-out.Provide strategic oversight and, where applicable, lead a team of Technical Program Managers.Act as the program’s spokesperson to executives and stakeholders, ensuring visibility and alignment throughout all phases.Strategic Program ManagementDefine and influence program delivery strategies, ensuring efficiency, quality, and scalability.Implement best practices in product development, spanning hardware, software, and services.Establish frameworks and metrics that monitor progress, identify risks, and promote continuous enhancement.

We are seeking a highly skilled SAP Technical Manager to join our dynamic team at Teamwork Corporate. In this pivotal role, you will oversee technical support operations, ensuring the seamless integration and optimization of SAP systems. Your expertise will guide the technical support team in delivering exceptional service and solutions to our clients.The ideal candidate will possess a strong background in SAP technologies, a proactive approach to problem-solving, and excellent leadership skills. You will collaborate closely with cross-functional teams to drive technical excellence and support strategic initiatives.

At Art of Problem Solving (AoPS), we are pioneers in the field of advanced mathematics education, dedicated to nurturing the next generation of exceptional mathematicians, including all members of the US International Math Olympiad team. As we extend our excellence into new subjects and educational experiences, we are evolving the foundational systems that power our offerings. We are seeking a passionate and skilled Technical Product Manager to join our Core Services team. In this pivotal role, you will be responsible for the essential systems that enhance every AoPS experience. Your collaboration with engineering teams will be crucial as we transform these systems to meet both technical and user requirements, unlocking new potentials for our platform.

Join our dynamic team at San Diego Community Power as a Program Manager focused on Solar Battery Savings. In this pivotal role, you will spearhead initiatives aimed at enhancing community engagement and driving the adoption of solar battery technologies. Your strategic vision and leadership will help us maximize the benefits of renewable energy for our customers and the environment.

Join Shield AI as a Product Manager for AI Platforms!Founded in 2015, Shield AI is a pioneering deep-tech company dedicated to safeguarding service members and civilians through cutting-edge intelligent systems. Our innovative products, including the V-BAT and X-BAT aircraft, Hivemind Enterprise, and Hivemind Vision, are at the forefront of technology, supporting operations globally from our offices in the U.S., Europe, the Middle East, and the Asia-Pacific regions. For further details, visit www.shield.ai. Connect with us on LinkedIn, X, Instagram, and YouTube.About the Role:As the AI Platform Product Manager, you will spearhead the strategy and execution of Shield AI's next-generation autonomy intelligence stack. Your mission will be to empower customers and internal teams to train, evaluate, and deploy foundation and domain models that facilitate resilient autonomy at the edge. You will take ownership of the product vision and roadmap for the Hivemind AI Platform, which encompasses Forge, training pipelines, data infrastructure, evaluation, and deployment toolchains. This role is crucial to ensuring the safe and scalable manufacturing, governance, and fielding of advanced world models, robotics foundation models, and vision-language-action systems.This position is situated at the intersection of AI/ML, autonomy, model lifecycle, infrastructure, and product strategy. You will collaborate closely with engineering, AI research, Hivemind Solutions, and field teams to deliver the necessary tooling that enables sovereign autonomy, AI factories at the edge, and continuous learning. These capabilities are vital to Shield AI's strategic direction.This is a high-impact opportunity for a seasoned product leader passionate about shaping the future of foundation models across thousands of autonomous systems in challenging environments.

Role Overview Amplitude is looking for a Senior Technical Success Manager to support clients across the West Region. This role focuses on helping customers get the most from Amplitude’s analytics platform. The position is open to candidates in Los Angeles, Portland, San Diego, San Francisco, Seattle, or remote within the West. What You Will Do Act as a technical advisor for clients, guiding them through challenges and helping them reach their business goals with Amplitude’s solutions. Build and maintain strong client relationships, offering tailored support and strategic recommendations. Use your knowledge of technology and analytics to deliver practical solutions and improve the customer experience. Location Los Angeles, CA Portland, OR Remote - West San Diego, CA San Francisco, CA Seattle, WA