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Senior Community Manager

Baum DigitalPozos, Santa Ana
On-site Full-time

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Experience Level

Experience

Qualifications

Bachelor's Degree in Advertising, Marketing, or related fields. A minimum of 5 years of experience in advertising, content creation, digital marketing, or related areas. Proven experience in project management and client relations, preferably with knowledge of Monday.com. Familiarity with Facebook Ads, Google Ads, LinkedIn Ads, and Google Analytics. Proficient in Microsoft Office Suite.

About the job

We are seeking a dynamic, organized, creative, and analytical professional with a passion for the digital landscape. In this pivotal role, you will efficiently manage projects while ensuring client satisfaction. Your responsibilities will include:

Management System: Coordinating team/client traffic to maintain smooth and effective communication between both parties. You will be responsible for meeting deadlines and appropriately allocating resources.

Client Relations: You will adopt an operational focus based on the day-to-day activities of the team, providing exceptional service to our clients. You will address inquiries and ensure client expectations are met effectively.

Digital Strategy: Actively engaging in the development, implementation, and optimization of our clients' digital strategies. Collaborating closely with the team to achieve successful results and meet established goals will be essential.

Digital Asset Review and Management: You will oversee and manage both our and our clients' digital assets, ensuring they are updated, organized, and readily available for use as needed.

Quotations and Special Requests: Preparing project quotations and addressing special client requests, ensuring timely and accurate attention.

Content Objective Planning: Participating in the strategic planning of content objectives, defining topics, formats, and approaches to achieve desired outcomes.

Content Creation: In some cases, you will take direct responsibility for content creation, ensuring that specific requirements set by each account are met.

Content Review: Conducting thorough content reviews to guarantee the quality and coherence of texts and graphic elements, adhering to established guidelines. You will correct grammatical errors and enhance writing to ensure the quality of deliverables under your care.

Reporting: Collaborating with the content creation team to produce regular reports for our clients, detailing results, key metrics, and recommendations for performance improvement.

Production Supervision: Overseeing audiovisual content production, ensuring it meets established quality standards and aligns with client needs and expectations.

Advertising Management: Participating in the creation and management of advertising campaigns, ensuring alignment with overall strategy and client objectives.

About Baum Digital

Baum Digital is a fully integrated digital agency dedicated to enhancing our clients' brands through tailored digital solutions. Our services include website development, social media management, mobile application development, digital media planning, and graphic design. With over 15 years of experience serving more than 700 regional and local clients, we are a team of 30 young multidisciplinary professionals located in Pozos, Santa Ana.

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