Senior Collections Executive at Marshmallow | London

About MarshmallowAt Marshmallow, we strive to simplify the migration process for everyone. Our mission is substantial and requires a team of inquisitive minds dedicated to finding innovative solutions. We are looking for individuals who constantly question the status quo, challenge assumptions, and take action to create a better future.A career with Marshmallow is centered around continuous personal and professional development. We offer an environment where you will be encouraged to elevate your skills and provided with the necessary resources to achieve impactful results and drive meaningful change.If our ethos resonates with you, we invite you to explore our Culture Handbook for further insights.Join us in advancing our mission and your career.People TeamOur People Team is integral to Marshmallow, collaborating with leadership across various departments to cultivate high-performing, inclusive, and engaged teams. We are committed to providing a seamless and high-quality experience for our employees at every stage of their journey, empowering them to perform at their best while embodying our core values.As a People Partner / People Advisor, you will engage directly with organizational leaders, focusing on addressing employee relations inquiries and offering clear, actionable guidance on personnel matters. You will partner closely with senior People Partners to support diverse teams, assisting leaders in managing performance, wellbeing, organizational change, and everyday people-related challenges effectively.This role is practical and results-oriented, balancing employee relations casework with broader partnership support. You will be pivotal in implementing consistent people practices, contributing to team initiatives, and ensuring a positive and well-supported experience for both employees and managers as Marshmallow continues to expand.What You'll Be DoingCollaborate with leaders to confidently navigate people-related challenges, from everyday guidance to complex employee relations issues.Offer strategic advice on organizational structure, workforce planning, and overall team effectiveness.Manage the complete employee lifecycle, including onboarding, performance management, professional development, and exits, to enable employee success.Lead employee relations support across various UK business units, ensuring fairness and compliance.

About MarshmallowAt Marshmallow, we strive to simplify the migration process.Addressing a complex challenge of this scale requires a team of inquisitive minds dedicated to discovering innovative solutions. We are looking for individuals who question the why, deconstruct assumptions, and proactively seek to create better pathways.A career at Marshmallow promotes continuous growth, with a strong emphasis on learning. You will be encouraged to elevate your skills and will receive the necessary tools and support to achieve this, enabling you to produce meaningful work and instigate change.If you resonate with our approach at Marshmallow, we invite you to explore our Culture Handbook to learn more.Advance our mission and your career simultaneously.Data Science at MarshmallowOur Data Science team collaborates across various departments to transform data into informed decisions, enhanced products, and streamlined customer experiences. We partner closely with Product, Engineering, and Operations to develop and implement models and AI systems that are dependable in production and yield measurable results.In this role within Data Science, you will focus on Claims, particularly Claims Fraud, and drive our vision to further automate the claims process. This area represents a vital interaction point for our customers, and we seek a Principal Data Scientist capable of providing technical direction in both traditional Machine Learning and Generative AI. You will apply systemic thinking to scale decision-making processes and confidently assess proposals to ensure we build resilient and sustainable solutions.Key ResponsibilitiesLead technical initiatives within data science for Claims Fraud, influencing risk decision-making and fraud detection in collaboration with Product and Engineering teams.Design, develop, and refine production ML and Generative AI/LLM systems that facilitate claims validation and automation.Work closely with fellow Claims data scientists to incorporate systemic thinking regarding the integration of models, data, and workflows, pinpointing architectural enhancements necessary to scale decision-making and accelerate time-to-production.Advocate for essential platform and tooling investments (monitoring, feedback loops, QA) required to accomplish AI-driven end-to-end claims automation.Champion the development of robust, scalable, and strategic solutions that address the challenges within our claims processes.

About Helsing Helsing builds AI technology for defense, with a focus on supporting democratic values. The company’s mission centers on advancing technology so open societies can make independent decisions and maintain ethical standards. Helsing recognizes the responsibility that comes with developing and deploying powerful technologies like AI. This responsibility shapes how the team operates every day. The team includes engineers, AI specialists, and program managers, all working together to solve complex challenges. Helsing values open discussion about the impact and ethics of technology in defense, and encourages healthy debate within a transparent culture. Role Overview: People Partner (London) The People Partner role focuses on supporting Helsing’s teams in London by implementing people programs that drive performance and growth. Working closely with People Operations, Talent Acquisition, and People Partnering, this role helps deliver frameworks for performance management and talent development. Building strong relationships with managers and team members across engineering, research, policy, and operations is central to the role. Staying connected with the business helps ensure people initiatives reflect real needs and context. Developing a deep understanding of Helsing’s technology and commercial environment is also important for effective people partnering. Main Responsibilities Implement and improve Helsing’s performance framework for the London hub, covering probation reviews, feedback cycles, calibration, and promotion processes. Ensure talent development stays closely tied to business outcomes. Design and deliver learning and development programs that support team growth and engagement.

Your ImpactJoin our dynamic People team as a Senior People Partner and significantly influence our organization. Positioned at the core of our operations, you will collaborate with leaders to empower our teams and drive overall success. If you possess a strong background in strategic partnership, talent management, and organizational design, and excel in fast-paced, high-growth environments, we are eager to connect with you.Key ResponsibilitiesServe as a key advisor to senior leadership on all people-related strategies to enhance performance and achieve business objectives.Work collaboratively with the Director of People to design and implement effective People strategies focusing on talent development, employee engagement, organizational culture, and change management.Leverage data analytics to identify trends, inform decision-making, and assist managers with workforce planning and organizational structure.Champion the successful implementation of company-wide programs, including performance management systems, compensation cycles, and hybrid working strategies, ensuring smooth adoption across teams.Provide pragmatic advice and coaching on employee relations, balancing organizational needs with empathy and fairness.Mentor and develop fellow People Partners to enhance team capabilities and ensure consistency in our approach.Drive initiatives to foster our organizational culture, aligned with our leadership behaviors and core values.

Join Marshmallow as a Motor Pricing ActuaryAt Marshmallow, our mission is to streamline the migration process for all. We tackle complex problems with innovative solutions, driven by a team of inquisitive minds that are not afraid to challenge the status quo.We foster a culture of continuous growth, where learning is paramount. You will be encouraged to elevate your skills and equipped with the necessary resources to succeed. Your contributions will directly impact our mission and help us build a more efficient future.Discover more about our culture by exploring our Culture Handbook.Advance your career while making a difference.About the Pricing TeamAs a pivotal member of the Pricing team, you will take charge of our core motor insurance product's pricing. Your role will encompass reserving, capital modeling, and nurturing key actuarial partnerships.This position is critical to refining our pricing strategies, enhancing actuarial governance, and promoting sustainable growth. As the Pricing Function Holder for Marshmallow Insurance Ltd, you will ensure the pricing framework's integrity and compliance with regulatory standards for Gibraltar-based insurers.Collaborate with various teams across the organization to translate technical actuarial work into tangible commercial success. Your efforts in optimizing pricing models, analyzing reserve movements, and assisting with capital assessments will ensure Marshmallow remains committed to making informed, equitable, and data-driven decisions.

NexGen Cloud builds and operates Hyperstack, an AI cloud platform used by a wide range of clients, from AI researchers to large enterprises handling complex, high-performance workloads. The company specializes in on-demand and private GPU infrastructure, always with a focus on performance. The team is small and works closely together, applying AI throughout its operations to tackle challenges, accelerate delivery, and continually improve enterprise GPU solutions. Role overview This People Partner role is based in London, UK, with a hybrid schedule (in-office Tuesday through Thursday). Reporting to the Head of People, the position sits within the People / HR department. The role supports NexGen Cloud’s ongoing global growth, with operations spanning Australia, the US, UK, India, Bangladesh, Pakistan, South Africa, and Europe. As the company expands, the need for strong People support has grown. The People Partner works hands-on across technology business units, collaborating with another People Partner in a lean team of three. This setup offers both visibility and a chance to make a direct impact on business outcomes. The role is well suited to someone who values autonomy, responsibility, and acting as a trusted advisor. What you will do Champion a positive workplace culture and lead employee engagement initiatives Align people strategies with business goals Support managers in leading teams and managing performance Guide employee relations and advise on complex issues Work closely with a small, agile People team Success is measured by tangible results: a stronger workplace culture, higher engagement, and clear alignment between people and business priorities.

About Our CompanyAt Perk, previously known as TravelPerk, we are revolutionizing travel and expense management through our innovative platform. Our solutions are designed to streamline the cumbersome, manual tasks that hinder productivity—automating processes from travel reservations to expense reports and invoice handling. Our mission is to eradicate the inefficiencies that drain time and morale, enabling our clients to focus on impactful work.With a clientele exceeding 10,000 businesses globally, including notable names like Wise, On Running, Breitling, and Fabletics, we are addressing the staggering $1.7 trillion challenge posed by lost productivity.Since our inception in 2015, Perk has expanded to over 1,800 employees across 12 locations, with headquarters in London and Boston. We blend innovation, oversight, and user-friendliness to transform workplace dynamics and enhance employee experience.Our values, such as ownership, delivering exceptional service, and teamwork, drive us. We prioritize curiosity, purpose, and mindset over mere knowledge to unlock your fullest potential. Our talent team comprises experts from the travel and SaaS sectors, representing more than 70 nationalities. If you are passionate about making a significant impact and redefining work experiences for millions, we invite you to join us.Learn more about us at www.perk.com.

Join Mixpanel as a People Business Partner, where you'll play a pivotal role in shaping our culture and supporting our employees' growth. In this hybrid position based in London, you'll collaborate with diverse teams to enhance employee engagement, implement strategic HR initiatives, and drive organizational effectiveness. Your expertise will help us create an inclusive and dynamic workplace that fosters innovation and talent development.

Lead People PartnerAbout SumUpAt SumUp, we champion the everyday hero—those who possess the courage to pursue their passions and the resilience to achieve their dreams.Small business owners form the core of our mission. That’s why we are dedicated to creating powerful, user-friendly financial solutions that empower them to manage their businesses effectively. With a founder's mentality and a team-first ethos, our diverse teams across Europe, South America, and the United States collaborate to ensure that small business owners can thrive in their pursuits.Team DescriptionJoin our Sales People Team, a vital part of the broader EU GTM organization, and support one of SumUp’s fastest-growing business sectors. Our mission is to enable our expanding sales force to excel through robust leadership, scalable people foundations, and data-driven decision-making.This team operates at the intersection of growth and performance, working directly with senior commercial leaders to architect the organizational structure, leadership layers, and talent strategies that propel SumUp’s growth. We blend strategic influence with practical execution, from creating scalable onboarding processes to generating data-driven performance insights that guide leadership decisions.As the Lead People Partner, you will play a crucial role in shaping the future of our Sales organization. Collaborating closely with the VP of Sales, Country Heads, and regional People Partners, you will ensure the development of scalable structures, the nurturing of high-performing leaders, and the maintenance of a culture that attracts and retains top sales talent throughout Europe.Discover more about our London office!What You’ll DoDefine and execute the People Strategy roadmap for Sales across European markets.Collaborate with Sales leadership to align organizational design, leadership layering, and workforce planning with business growth objectives.Drive operational excellence in onboarding, performance management, and leadership development.Coach and develop regional People Partners and Sales Leaders to enhance management capability and foster a performance-oriented culture.Work cross-functionally with Talent Acquisition, Compensation & Benefits, Legal, and the wider people team to ensure scalable, compliant, and impactful people practices.Benchmark compensation and talent models across markets, translating findings into strategic recommendations.

Join oliver as a Senior People Partner and play a pivotal role in shaping our people strategy and enhancing employee engagement across the organization. In this position, you will collaborate closely with leadership to drive HR initiatives that align with our business objectives and foster a high-performance culture.

Role Overview Marshmallow is seeking a Business Development Manager in London to help shape and execute our growth plans. This role focuses on finding new business opportunities and building connections with potential clients. Collaboration with marketing and sales teams is central to developing strategies that support our expansion. What You Will Do Identify and pursue new business leads Build and maintain strong relationships with prospective clients Work alongside marketing and sales to develop and refine growth strategies Support efforts to strengthen Marshmallow’s market position

Join Attio in Transforming CRM for the AI EraAt Attio, we are on a groundbreaking mission to redefine Customer Relationship Management (CRM) for the artificial intelligence era. Our innovative team is developing the first AI-native CRM tailored for ambitious go-to-market teams. Recently, we proudly announced our $52M Series B funding round, led by GV (Google Ventures) with contributions from Redpoint, Balderton, Point Nine, and 01A. Our collaborative team thrives on overcoming intricate technical challenges, delivering exceptional user experiences, and setting new industry standards.Key ResponsibilitiesScale People Operations: Act as a pivotal contributor to our systems, processes, and operational framework, facilitating Attio's growth as we double our workforce over the next year and sustain ambitious scaling beyond that, ensuring seamless, compliant, and sustainable growth.Streamline Onboarding and Offboarding: Enhance and maintain high-quality, compliant onboarding and offboarding experiences that are consistent across all regions.Optimize People Systems: Play a crucial role in the improvement of our core People tools (including HiBob, Ashby, Sequoia, and Carta), ensuring data accuracy, reliability, and automation to minimize manual tasks and friction.Collaborate with Finance: Serve as a trusted ally to the Finance team in payroll processing, PTO management, and operational workflows, reinforcing cross-departmental collaboration.Ensure Compliance Across Jurisdictions: Support People Ops compliance in multiple regions (UK & Ireland, Germany, Poland, Portugal, and the US), balancing local regulations with scalable global processes.Provide HR Support to Employees: Act as a primary contact for daily People Ops and HR inquiries, delivering clear, timely, and actionable guidance.Promote Automation and Efficiency: Identify and implement opportunities to automate, simplify, and enhance workflows, documentation, and operations as the company expands.Foster Cross-Functional Collaboration: Work in close partnership with People, Talent, Finance, Legal, and leaders across the organization to ensure alignment and support for growth initiatives.

Why join loveholidays?At loveholidays, we are committed to transforming travel experiences. Our mission is to make the world accessible to everyone by providing limitless options, exceptional convenience, and unbeatable value for your next adventure. Our dedicated team serves as your personal holiday experts, ensuring you have the smartest way to escape.We leverage innovative technology to foster cutting-edge advancements and broaden horizons for all. Within our Commercial and Support teams, you will find an environment that encourages your personal growth through continuous learning and the opportunity to forge your own path. You will play a pivotal role in shaping our future by taking ownership of projects and influencing our business strategy to achieve collective goals, all within our dynamic international community of enthusiastic and collaborative teams.About Our Team:In this role, directly reporting to the Head of People Business Partnering, you will become a vital member of our People & Culture team, which operates on an integrated partnership model. You will be the primary contact for designated business functions, partnering closely with Directors and managers who prioritize a people-centric approach.Your Impact:As a People Business Partner at loveholidays, you will not merely adhere to established guidelines; you will help us innovate them. You will embed yourself within your respective business units, acting as a coach, consultant, and trusted advisor to our leadership.Your objective will be to connect our overarching people strategy with the everyday realities of our teams. You will foster high-performing environments, advocate for our distinctive culture, and ensure that as we expand globally, our people are empowered to excel in their roles. This hands-on position will allow your influence on talent development and organizational adaptability to be evident daily.Your Daily Responsibilities:- Act as a strategic partner by cultivating strong relationships with department leaders, transitioning from transactional support to authentic coaching. Challenge existing norms to help managers lead their teams effectively and with commercial insight.- Collaborate with our Talent Center of Excellence to spearhead succession planning and talent assessment. Identify potential future leaders and ensure that our managers are equipped with robust development plans to support continuous growth.- Propel a high-performance culture by managing the performance rhythm within your teams, ensuring alignment with our values and goals.

Marshmallow is seeking an Underwriter for a three-month fixed-term contract based in London. This position centers on reviewing insurance applications, analyzing risk factors, and deciding on suitable coverage terms for applicants. Role overview This contract role involves careful evaluation of customer applications and risk profiles. Decisions made in this position directly affect the coverage options offered and support Marshmallow’s goal of making insurance accessible and affordable. What you will do Review and assess insurance applications Analyze risks associated with each applicant Determine coverage terms based on risk evaluation Contract details Fixed-term: 3 months Location: London

Join our dynamic team at Databricks as a Staff People Partner in the EMEA region. In this pivotal role, you will collaborate closely with various stakeholders to foster a culture of inclusivity and engagement. Your expertise will help shape our people strategy, drive talent development, and enhance organizational effectiveness. You will be a trusted advisor to leaders, supporting them in navigating complex employee relations issues and promoting a positive workplace environment.

Join beam-up as a People Performance Partner and play a pivotal role in enhancing our team's effectiveness and engagement. In this dynamic position, you will collaborate closely with leadership to develop strategies that optimize employee performance, foster a positive workplace culture, and drive organizational success.Your expertise in performance management and employee engagement will be key in identifying areas for improvement and implementing innovative solutions. You will also assist in developing training programs and initiatives that empower our employees to reach their full potential.

Join Our Team as a People Business Partner at LegoraAt Legora, we are on a transformative journey to revolutionize the legal industry. Our aim is to create not just a tool for lawyers, but a collaborative solution developed with their insights to ensure efficacy at every level. Our AI-driven workspace is designed to help legal professionals work efficiently, pose insightful questions, and gain valuable insights. We strive daily to push the limits of legal technology, simplifying intricate processes to be smarter, quicker, and more human-centric.Trusted by prestigious firms like Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across over 40 countries, our commitment to rapid iteration, effective scaling, and intentional design sets us apart. When you join us, you become part of a team that believes in elevating standards beyond 'good enough', empowering lawyers to excel with technology that genuinely understands their needs.If you're passionate about building solutions from the ground up, collaborating with extraordinary individuals, and driving meaningful change in a high-stakes environment, this is the opportunity you’ve been waiting for.We are not just defining the future of legal tech; we are creating it. Are you ready to help shape the intelligent future of law?As we expand into new markets, we face increasing complexity and heightened expectations. The role of the People Business Partner is crucial in navigating this landscape. Acting as a strategic partner to leadership, you will uphold performance standards, ensure accountability, and govern employment practices at Legora. You will proactively address complexities, ensuring that expectations are clear and decisions are made consistently, maintaining strong leadership accountability as we grow.This role distinctly separates Talent Acceleration from Risk & Governance, ensuring that fairness and quality in decision-making are not compromised as we scale. While our People Enablement Partner focuses on recruitment and team development, you will guarantee the integrity of performance, compliance, and governance evolves in tandem.In this role, you will blend business acumen with legal expertise to lead intricate employee relations issues, providing strategic advice and guidance.

Role Overview DeepMind Technologies Limited is looking for a People and Culture Partner in London, UK. This role focuses on shaping workplace culture and improving the employee experience. The position works closely with teams across the company to support HR initiatives that encourage diversity and inclusion. What You Will Do Collaborate with multiple teams to develop and implement HR programs. Support and strengthen a diverse, inclusive environment. Guide talent management strategies to align with company goals and values.

Role overview Marshmallow seeks a Product Designer with a focus on Claims. The main goal is to design solutions that make the claims process simple and transparent for customers. This position shapes how people interact with Marshmallow's products, aiming for clarity at every step. What you will do Collaborate with teams across Marshmallow to develop user-friendly designs for the claims journey Create interfaces and interactions that are intuitive and straightforward Use design and user experience expertise to improve how customers navigate the claims process Location This position is based in London.