Senior Collections Executive at Marshmallow | London

About MarshmallowAt Marshmallow, we are dedicated to simplifying the migration process.Addressing a systemic challenge of this scale demands a team of inquisitive minds who tirelessly seek solutions. We encourage individuals to question the why, challenge assumptions, and proactively take steps to create better methods.Our careers at Marshmallow revolve around ongoing development, with a strong emphasis on learning. You will be encouraged to elevate your skills and will receive the necessary tools and guidance to achieve this. This commitment enables you to produce meaningful work and influence positive change.If you resonate with our mission at Marshmallow, we invite you to delve into our Culture Handbook to discover more about our values.Advance our mission, and take your career to new heights.Customer Operations at MarshmallowCustomer Operations serves as the vital link between our organization and the individuals we assist. From clarifying complex terminology and intricate regulations to ensuring our customers feel valued and understood, every interaction is an opportunity to support them during a challenging transition. You will utilize the latest tools and processes while having the freedom to explore innovative ideas.The environment is dynamic, the challenges diverse, and you will gain more experience in a year than many do in three. We seek individuals who remain curious in unpredictable situations, ask insightful questions before rushing to solutions, and offer fresh perspectives to improve our processes. In return, you will receive early trust, be supported by a close-knit team, and have the opportunity for rapid advancement in the initial phases of your career.Your Responsibilities:The Senior Collections Executive is pivotal to Marshmallow’s financial well-being, focusing on the fair, responsible, and compliant recovery of outstanding debts. You will assist customers throughout their repayment journey, proposing customized solutions that adhere to FCA regulations and the Consumer Duty.In this role, you will communicate with customers facing financial arrears, guiding them toward sustainable repayment options while ensuring a positive experience, even in difficult times. By balancing negotiation skills, empathy, and regulatory compliance, you will assist customers in fulfilling their obligations while safeguarding the company from financial risk.

About MarshmallowAt Marshmallow, we strive to simplify the migration process for everyone. Our mission is substantial and requires a team of inquisitive minds dedicated to finding innovative solutions. We are looking for individuals who constantly question the status quo, challenge assumptions, and take action to create a better future.A career with Marshmallow is centered around continuous personal and professional development. We offer an environment where you will be encouraged to elevate your skills and provided with the necessary resources to achieve impactful results and drive meaningful change.If our ethos resonates with you, we invite you to explore our Culture Handbook for further insights.Join us in advancing our mission and your career.People TeamOur People Team is integral to Marshmallow, collaborating with leadership across various departments to cultivate high-performing, inclusive, and engaged teams. We are committed to providing a seamless and high-quality experience for our employees at every stage of their journey, empowering them to perform at their best while embodying our core values.As a People Partner / People Advisor, you will engage directly with organizational leaders, focusing on addressing employee relations inquiries and offering clear, actionable guidance on personnel matters. You will partner closely with senior People Partners to support diverse teams, assisting leaders in managing performance, wellbeing, organizational change, and everyday people-related challenges effectively.This role is practical and results-oriented, balancing employee relations casework with broader partnership support. You will be pivotal in implementing consistent people practices, contributing to team initiatives, and ensuring a positive and well-supported experience for both employees and managers as Marshmallow continues to expand.What You'll Be DoingCollaborate with leaders to confidently navigate people-related challenges, from everyday guidance to complex employee relations issues.Offer strategic advice on organizational structure, workforce planning, and overall team effectiveness.Manage the complete employee lifecycle, including onboarding, performance management, professional development, and exits, to enable employee success.Lead employee relations support across various UK business units, ensuring fairness and compliance.

About MarshmallowAt Marshmallow, we strive to simplify the migration process.Addressing a complex challenge of this scale requires a team of inquisitive minds dedicated to discovering innovative solutions. We are looking for individuals who question the why, deconstruct assumptions, and proactively seek to create better pathways.A career at Marshmallow promotes continuous growth, with a strong emphasis on learning. You will be encouraged to elevate your skills and will receive the necessary tools and support to achieve this, enabling you to produce meaningful work and instigate change.If you resonate with our approach at Marshmallow, we invite you to explore our Culture Handbook to learn more.Advance our mission and your career simultaneously.Data Science at MarshmallowOur Data Science team collaborates across various departments to transform data into informed decisions, enhanced products, and streamlined customer experiences. We partner closely with Product, Engineering, and Operations to develop and implement models and AI systems that are dependable in production and yield measurable results.In this role within Data Science, you will focus on Claims, particularly Claims Fraud, and drive our vision to further automate the claims process. This area represents a vital interaction point for our customers, and we seek a Principal Data Scientist capable of providing technical direction in both traditional Machine Learning and Generative AI. You will apply systemic thinking to scale decision-making processes and confidently assess proposals to ensure we build resilient and sustainable solutions.Key ResponsibilitiesLead technical initiatives within data science for Claims Fraud, influencing risk decision-making and fraud detection in collaboration with Product and Engineering teams.Design, develop, and refine production ML and Generative AI/LLM systems that facilitate claims validation and automation.Work closely with fellow Claims data scientists to incorporate systemic thinking regarding the integration of models, data, and workflows, pinpointing architectural enhancements necessary to scale decision-making and accelerate time-to-production.Advocate for essential platform and tooling investments (monitoring, feedback loops, QA) required to accomplish AI-driven end-to-end claims automation.Champion the development of robust, scalable, and strategic solutions that address the challenges within our claims processes.

Join Marshmallow as a Motor Pricing ActuaryAt Marshmallow, our mission is to streamline the migration process for all. We tackle complex problems with innovative solutions, driven by a team of inquisitive minds that are not afraid to challenge the status quo.We foster a culture of continuous growth, where learning is paramount. You will be encouraged to elevate your skills and equipped with the necessary resources to succeed. Your contributions will directly impact our mission and help us build a more efficient future.Discover more about our culture by exploring our Culture Handbook.Advance your career while making a difference.About the Pricing TeamAs a pivotal member of the Pricing team, you will take charge of our core motor insurance product's pricing. Your role will encompass reserving, capital modeling, and nurturing key actuarial partnerships.This position is critical to refining our pricing strategies, enhancing actuarial governance, and promoting sustainable growth. As the Pricing Function Holder for Marshmallow Insurance Ltd, you will ensure the pricing framework's integrity and compliance with regulatory standards for Gibraltar-based insurers.Collaborate with various teams across the organization to translate technical actuarial work into tangible commercial success. Your efforts in optimizing pricing models, analyzing reserve movements, and assisting with capital assessments will ensure Marshmallow remains committed to making informed, equitable, and data-driven decisions.

Role Overview Marshmallow is seeking a Business Development Manager in London to help shape and execute our growth plans. This role focuses on finding new business opportunities and building connections with potential clients. Collaboration with marketing and sales teams is central to developing strategies that support our expansion. What You Will Do Identify and pursue new business leads Build and maintain strong relationships with prospective clients Work alongside marketing and sales to develop and refine growth strategies Support efforts to strengthen Marshmallow’s market position

Marshmallow is seeking an Underwriter for a three-month fixed-term contract based in London. This position centers on reviewing insurance applications, analyzing risk factors, and deciding on suitable coverage terms for applicants. Role overview This contract role involves careful evaluation of customer applications and risk profiles. Decisions made in this position directly affect the coverage options offered and support Marshmallow’s goal of making insurance accessible and affordable. What you will do Review and assess insurance applications Analyze risks associated with each applicant Determine coverage terms based on risk evaluation Contract details Fixed-term: 3 months Location: London

Join Our Mission to Empower UK Small Businesses! At Funding Circle, we believe that small businesses are the backbone of the economy, and we are dedicated to helping them flourish. Our innovative platform leverages cutting-edge data to secure funding for these businesses in a matter of minutes rather than weeks.We embody the dynamic spirit of a fintech start-up while enjoying the stability that comes with being a public company. This unique environment allows our team members, known as Circlers, to take ownership of their roles and make impactful contributions.As a high-performing team, we uplift one another through collaboration, challenge each other to excel, and support each other, because we know that together we can achieve more and build a brighter future.Your Contribution Matters: Last year, our platform facilitated a remarkable £7.2bn contribution to the UK economy Join us and be part of something significant![Explore our Impact Report] | [Check our Trustpilot ratings] London (Hybrid) | 3 days in the office | Competitive Salary + BenefitsYou will make a tangible difference for our customers and your colleagues from day one. We believe that hands-on experience is the key to growth, which is why we empower you to take charge and witness real-time results.Deliver comprehensive support to SME owners: Evaluate their financial situations, identify challenges, and propose tailored solutions while fostering strong relationships and understanding their needs. Commit to excellence in service delivery.Effectively communicate with our small business customers, safeguarding our investors' interests by managing accounts with a keen focus on cash collection and minimizing aged debt, always striving to prevent loan defaults.Manage your productivity and workload efficiently to meet expected service levels.Maintain a flexible work approach, ready to take on additional tasks as needed to adapt to the evolving requirements of our Borrowers, Investors, and Business.Adhere to all relevant regulatory and FCA guidelines applicable to Borrowers, Colleagues, and Investors.

About Marshmallow Marshmallow’s mission is to make migration simpler for everyone. The company tackles complex challenges with a team that values fresh thinking and practical solutions. Team members are encouraged to question assumptions and actively improve processes. Growth and learning are central at Marshmallow. Employees receive support and resources to develop their skills, with the goal of making meaningful contributions and driving positive change. For more about the culture and values, see the Culture Handbook. How the Claims Team Works The Claims Team at Marshmallow operates differently from most. Speed and efficiency shape the way work gets done, with technology streamlining decision-making. Team members have the autonomy to act quickly and use data to make informed choices for customers, without getting stuck in outdated processes or slow approvals. This team values expertise and welcomes those who want to challenge old ways of working. If bureaucracy has been a frustration elsewhere, Marshmallow offers a place to work with more independence and a focus on continual learning. About the Third Party Claims Handler Role The Third Party Claims Handler joins the Settlement Team, taking responsibility for a portfolio of third-party damage and credit hire claims. The role centers on managing these claims efficiently, aiming for fair and financially responsible outcomes.

Are you a passionate data scientist looking to make a significant impact in a dynamic environment? Join Marshmallow as a Staff Data Scientist and leverage your expertise to drive innovative data solutions. In this role, you will work closely with cross-functional teams to analyze complex datasets, develop predictive models, and provide actionable insights that enhance our product offerings.

Role overview Marshmallow is looking for a Lead Pricing Data Scientist based in London. The position centers on building pricing strategies and applying data analytics to guide business choices. In this role, efforts will shape pricing models and have a direct impact on how Marshmallow competes in the market. The work supports key decisions that affect both immediate pricing and the company's long-term approach. Key responsibilities Develop pricing strategies informed by data analysis Use analytics to support business decision-making Influence and improve pricing models for market competitiveness Location This position is based in London.

Join a premier consultancy in the heart of London’s West End as an Executive Assistant, offering a competitive salary of up to £45,000 plus benefits.Role: Executive AssistantSalary: Up to £45k + Benefits, conveniently located near Oxford CircusCompany: Specialist in pension advisory servicesEstablished in 2007, Office Collective is an independent strategic adviser dedicated to assisting corporations with intricate pension challenges. Our team comprises two Founding Partners, several specialists in actuarial, investment, and covenant, along with a CTO focused on innovative digital solutions for the pension sector.This role presents an exciting opportunity for a driven individual seeking to thrive in a successful and expanding consultancy. The ideal candidate will provide comprehensive administrative support to the Directors and the team, ensuring the highest level of service at all times.

About Adaptive SecurityAdaptive Security is an innovative cybersecurity startup dedicated to combating AI-driven cyber threats. Following a successful $81 million Series B funding round in December 2025, led by NVIDIA and Bain Capital Ventures, the company is backed by notable investors including Capital One Ventures, Citi Ventures, and Andreessen Horowitz (a16z). This funding round marked a significant milestone as it was NVIDIA's inaugural investment in AI cybersecurity.Founded by seasoned entrepreneurs Brian Long and Andrew Jones, who have a proven track record of building successful companies, Adaptive aims to create a robust security framework for the AI era. Their previous venture, Attentive, achieved over $500 million in annual revenue and a valuation exceeding $10 billion, while TapCommerce was acquired by Twitter. With extensive experience in scaling high-growth businesses, Adaptive is poised for success in the evolving cybersecurity landscape.Trusted by prominent banks, tech firms, and healthcare organizations, Adaptive Security provides protection against emerging threats such as deepfakes, smishing, and AI-enabled voice scams. With rapid adoption in the enterprise sector and a market opportunity exceeding $200 billion, we are just getting started.The RoleWe are seeking a dynamic and results-oriented Senior Account Executive to join our Go-To-Market (GTM) team at our London office. In this pivotal position, you will focus on acquiring large enterprise clients in the finance, healthcare, and technology sectors.You will collaborate with a dedicated Business Development Representative (BDR) to generate top-of-funnel leads and drive strategic outreach, allowing you to concentrate on advancing high-value opportunities, managing efficient sales cycles, and securing new accounts.This role is tailored for sales professionals who excel in collaborative environments and thrive on momentum. You will work closely with leadership, marketing, product, and customer success teams, participating in company events, team retreats, and industry conferences that shape our culture and go-to-market strategy. On a daily basis, you will play a crucial role in refining our sales processes, providing feedback from the field, and contributing to the development of a scalable enterprise sales engine.If you are passionate about selling a product that truly captivates prospects and are eager to help build a world-class team in one of our key hubs, this is an exceptional opportunity to make a significant impact.

Faire connects independent retailers and brands through a technology-driven wholesale platform. The company’s mission is to help local businesses grow by making it easier to discover unique products and source smarter, using advanced technology and data insights. Role overview The Senior Account Executive joins the Brand Partnerships team in London, focusing on Central and Northern Europe. This position is designed for experienced sales and account management professionals who have a record of strong results. The role involves advising high-quality brands on wholesale growth, driving significant gross merchandise value (GMV), and managing a diverse portfolio on the Faire platform. Key responsibilities include identifying brands that fit Faire’s marketplace, engaging stakeholders from C-level to operations, and building lasting relationships. The position requires strategic thinking, quick sales execution, and the ability to use AI and data effectively. Requirements Proven experience in sales or account management, with a track record of top-three performance in previous roles Recognition such as President's Club or All-Stars Comfort working in a high-growth market and managing a complex portfolio What makes this role appealing Chance to build and grow a territory with strong market potential Sales environment that values adaptability and practical use of AI Sell products that empower independent retailers and support local businesses Work with a collaborative, high-achieving team

Join our dynamic team as a Senior Account Executive at via, where you will play a pivotal role in driving client success and fostering lasting relationships. In this position, you will leverage your expertise to enhance our service offerings while collaborating with a diverse range of stakeholders. Your focus on strategic account management will contribute to our commitment to delivering exceptional value to our clients.

Join MicroStrategy as a Senior Account Executive and become a key player in driving our sales strategy. In this pivotal role, you will engage with clients, identifying their needs and presenting tailored solutions that leverage our innovative technology.You will have the opportunity to lead complex sales cycles, collaborate with cross-functional teams, and contribute to achieving our ambitious growth objectives. Your expertise will not only help clients realize their potential but also position MicroStrategy as a leader in the analytics space.

Zego is hiring a Senior Customer Support Executive in London. This position centers on helping customers with their questions and concerns, ensuring each interaction leaves a positive impression. Role overview The Senior Customer Support Executive works directly with customers, handling inquiries and offering support for Zego’s products. The role involves communicating across multiple channels to address needs and strengthen customer relationships. What you will do Resolve customer inquiries promptly and professionally Provide detailed product support Promote a positive experience in every interaction Engage with customers through various communication channels Location This position is based in London, England.

About CryptioAt Cryptio, we are revolutionizing the crypto economy by building foundational infrastructure that ensures financial integrity. Our enterprise-grade back-office and data platform facilitate essential accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organizations.We are proud to be the trusted partner of industry leaders such as Circle, Societe Generale, Uniswap, Gemini, and the Government of El Salvador. With a successful funding round of $26 million from prominent investors like Point Nine, 1kx, Tim Draper, and Ledger Cathay, we are on a trajectory of rapid growth.The RoleWe invite you to join us as a Senior Account Executive in London, where you will play a critical role in securing new business with large and complex accounts across banking, fintech, and the crypto sectors.This position is ideal for a seasoned enterprise sales professional with several years of experience who is eager to tackle larger and more intricate deals. You will collaborate with experienced colleagues who are committed to honing your skills, supported by a dedicated team that values craftsmanship in their work.Your ResponsibilitiesAcquire new clients among large financial institutions, banks, exchanges, and crypto companies, managing complex sales processes from initial contact to successful closure.Identify and cultivate new business opportunities through proactive outreach, events, and collaboration with our partners.Develop a comprehensive understanding of each account, including key stakeholders, requirements, and strategies to finalize deals.Maintain an organized sales process with clear next steps, precise forecasting, and updated records in our CRM.Collaborate closely with our solutions team to address product evaluations and technical inquiries from clients.Work alongside our Growth and Product teams to refine account strategies and expedite deal closures.Ensure timely and clear communication with customers and internal teams.Qualifications3 to 7+ years of proven experience in enterprise sales, preferably involving software or data solutions targeted at large businesses or financial institutions.Demonstrated success in meeting sales targets and closing significant new business opportunities.Exceptional organizational skills, with a consistent follow-through and attention to detail.

Join our dynamic team at loveholidays as a Senior CRM Executive, where you will play a pivotal role in enhancing our customer relationship management strategies. You will be responsible for developing and executing innovative CRM campaigns that drive customer engagement and retention. Your expertise will be critical in analyzing customer data to deliver personalized experiences, ensuring that our clients enjoy the best possible service.

Blueoptima is looking for a Senior Account Executive in London to help grow its business and reach new clients. This position centers on building strong relationships with organizations and matching their needs to Blueoptima’s technology solutions. Role overview This role focuses on both developing new business and managing existing accounts. Understanding client goals and challenges will be key to recommending suitable offerings from Blueoptima’s portfolio. What you will do Develop and maintain relationships with clients, ensuring their needs are met Identify opportunities to expand the client base in the London area Work closely with internal teams to provide solutions that fit client requirements Requirements Experience in account management or sales, preferably in technology or related sectors Strong communication and relationship-building skills Ability to understand client needs and align them with product offerings

At Hudl, we foster an environment where exceptional talent thrives. We seek to recruit top-tier professionals who are eager to learn and grow alongside their peers. Our culture emphasizes empowerment, allowing you to tackle your responsibilities in your own unique way while exploring innovative possibilities. We are proud to be recognized as one of Newsweek's Top 100 Global Most Loved Workplaces, a testament to our supportive atmosphere.We consider ourselves the backbone of sports teams, championing the profound impact sports have on lives: the lessons of teamwork, the motivational influence of great coaches, and the chance to achieve new milestones. Our products assist teams worldwide in gaining unique insights into their game, making video capture, data analysis, and highlight sharing more accessible than ever.Are you ready to become a part of our journey?Your RoleWe are currently seeking a Senior Account Executive to enhance our licensing business across select global accounts in verticals that utilize predictive modeling.As a Senior Account Executive, your responsibilities will include:Driving licensing growth and expansion. You will oversee a valuable portfolio of licensing partners and cultivate a network to attract new clients.Prioritizing relationship building. Work consultatively to create meaningful connections with licensing partners, establishing yourself as a trusted advisor who understands their objectives and market dynamics.Aiming for ambitious targets. Meet monthly, quarterly, and annual goals related to revenue growth and new business generation while efficiently managing your pipeline to close deals.We are currently considering candidates who reside within commuting distance of our London office, though our flexible work policy does not impose a strict requirement on office attendance.