About the job
ZainTECH is seeking a highly skilled Senior Cloud Engineer – Systems to spearhead the enhancement and management of our regional private cloud platforms. In this pivotal role, you will be responsible for ensuring the availability, scalability, security, and performance of the ZainTECH Cloud.
Your leadership will drive cloud-related changes, oversee critical infrastructure initiatives, and contribute significantly to capacity planning, automation, and platform modernization. You will collaborate closely with Security, Procurement, and Sales teams, leveraging your technical expertise while engaging with stakeholders, ensuring governance, and fulfilling leadership responsibilities.
This role will also require you to serve as a subject matter expert during audits, pre-sales engagements, and major incident escalations, while mentoring junior engineers and shaping the long-term cloud strategy.
Key Responsibilities:
Cloud Platform Leadership & Governance
- Lead and oversee all modifications to the ZainTECH Cloud platform, ensuring compliance with operational, security, and business requirements.
- Manage all IaaS-related changes across the regional cloud environment.
- Participate in the Change Management Committee and Technical Design Board, providing expert insights on architecture, risk, and feasibility.
- Execute deployments and future growth initiatives for cloud platform expansion.
Infrastructure & Platform Management
- Lead critical infrastructure projects related to the cloud platform, from design to implementation.
- Conduct regular performance assessments and monitor platform availability, performance, and integrity proactively.
- Review end-of-life and end-of-support hardware and software continuously to drive timely upgrades and remediation.
- Manage backend IaaS software updates and significant platform upgrades.
- Oversee backup environments, ensuring reliability, optimization, and continuous improvement.
- Implement effective capacity planning to accommodate current and future business needs.
Automation, Documentation & Standards
- Design, implement, and maintain automation and configuration management solutions while continuously monitoring their efficacy.
- Maintain comprehensive and current technical documentation covering architecture, processes, and operational procedures.
- Ensure compliance of infrastructure controls with regulatory and security standards, including NCA requirements.
Security, Compliance & Risk
- Collaborate with the Security team to address vulnerabilities and implement corrective measures promptly.
- Act as the private cloud subject matter expert during audits and regulatory engagements, including interactions with the NCA.
- Ensure that cloud platform controls, processes, and documentation meet audit and compliance expectations.
