Senior Associate, Product Operations | Housing

Join Blossom Health as a Product & Business Operations Associate, where you will play a pivotal role in supporting our mission to revolutionize healthcare. In this dynamic position, you will collaborate with cross-functional teams to streamline operations, enhance product offerings, and ensure exceptional service delivery. Your analytical skills will be crucial in identifying areas for improvement and driving efficiency across our business processes.

At MongoDB, we are looking for a dynamic Business Operations & Strategy Associate to spearhead our strategic and operational endeavors. This role positions you at the crossroads of operations, analytics, finance, and product management. You will collaborate with internal teams to tackle intricate business challenges and drive impactful solutions.The ideal candidate is a proactive self-starter who excels in clear communication with leadership while managing multiple priorities effectively. You are committed to seeing projects through from inception to completion, delivering value rapidly, and thriving in a fast-paced, challenging environment.We are particularly interested in candidates located in the New York City area, as our hybrid work model requires 2-3 days in the office each week.

About Knoetic: We are on a mission to create the ultimate “Second Brain” for Chief People Officers and their HR teams. With backing from $50 million from esteemed investors including Accel, EQT, and Menlo, along with support from influential angels such as Adam Grant and Shreyas Doshi, we are poised for growth.Our unique dual approach combines a “right brain” platform, CPOHQ, which crowdsources best practices and templates from top leaders, with our “left brain” solution, People Analytics, which provides companies with valuable insights and analytics to enhance operations.We cater to thousands of C-level executives from renowned companies like Figma, Box, Notion, and OpenAI, offering a seamless blend of consumer and enterprise products. OVERVIEW We are looking for a proactive BizOps Associate who is eager to contribute to the success of various departments, including GTM, Product, Community, Recruiting, and more.This role is ideal for individuals who aspire to:Gain insight into the operations of a dynamic startup.Engage in and manage cross-functional projects across diverse teams.Collaborate closely with our General Manager/Chief of Staff and other leaders.Learn the intricacies of scaling a high-growth startup from within.Face daily challenges and accelerate personal growth beyond traditional career paths.Location: This position is fully remote, with expectations to align with NYC hours during onboarding and gradually transition to a sustainable work rhythm. Successful candidates will thrive in an asynchronous work environment, utilizing tools like documents, Slack, and Looms for communication and documentation while taking extreme ownership of their responsibilities. ABOUT THE ROLE We refer to this individual contributor role as a “Swiss Army Knife,” where you will support critical company initiatives and work closely with leadership to execute them effectively.As a versatile generalist and operator, you will quickly adapt to new areas, drive hands-on projects, and deliver tangible results across GTM, content, community, and more.

MongoDB is on the lookout for a dynamic Business Operations & Strategy Associate to spearhead strategic and operational initiatives throughout the organization. In this pivotal position, you will integrate operations, analytics, finance, and product management, collaborating closely with internal stakeholders to tackle complex business challenges.We seek a proactive self-starter who excels in clear and effective communication with leadership and has the capacity to balance multiple priorities. You will drive projects from inception to completion, deliver rapid value, and thrive in a fast-paced, ever-evolving environment.This hybrid role allows for flexibility, requiring you to be in our New York City, Austin, Palo Alto, or San Francisco office approximately two to three days a week.

Join Bastion as a Business Development and Operations Associate, where you'll play a critical role in driving growth and ensuring operational excellence. In this dynamic position, you will collaborate closely with various teams to identify new business opportunities, streamline processes, and enhance our overall operational efficiency.

At January, we are revolutionizing consumer finance. Our mission is to enhance personal interactions and optimize decision-making throughout the consumer credit journey, ensuring fairness, accessibility, and a personalized experience for both consumers and creditors.About the RoleAs a Senior Business Operations Associate, you will play a crucial role in diagnosing operational challenges before they escalate into crises. You will be responsible for creating systems that permanently eliminate friction and designing solutions that empower teams to operate independently. Your efforts will drive January towards operational excellence, fostering a proactive approach to achieving our vision more efficiently and resiliently.In a dynamic environment where operational inefficiencies can accumulate unnoticed, your focus will be on identifying high-impact issues that others may overlook, implementing solutions that enhance team performance and quality of work, and ensuring that your innovations are effectively adopted and scalable.We seek a visionary who can recognize unseen challenges, design for team autonomy, and enhance the organization’s capabilities to execute its strategic goals through compounding systems.What You’ll DoIdentify and Manage High-Impact Operational IssuesProactively identify issues that hinder team progress — diagnose operational friction, cross-functional obstacles, and capability gaps before they affect execution quality.Translate observable issues into root cause analyses with significant business implications.Lead critical cross-functional initiatives — transform ambiguous ideas into actionable execution plans with clear milestones and accountability.Develop Systems to Enhance Team Efficiency and Decision QualityDesign effective solutions that address real challenges, investing time in stakeholder diagnosis and validating requirements before implementation while incorporating ongoing feedback.Deliver solutions swiftly: focus on precise scoping to avoid unnecessary complexity, achieving results in weeks rather than months.Establish reusable frameworks that accelerate multiple teams: reduce time spent on manual tasks, eliminate bottlenecks, and expedite decision-making.Facilitate Cross-Functional Execution and Learn from OutcomesEncourage collaboration across departments to ensure swift implementation of solutions and derive insights from results.

Product Operations & Support AssociateWeekend Coverage | Saturday–Wednesday (8:00 AM–5:00 PM ET)About Latent HealthAt Latent Health, we are revolutionizing the healthcare landscape by developing an AI-driven platform that enhances clinical workflows, minimizes administrative tasks, and boosts both operational and financial performance for healthcare systems. Through our innovative, explainable, and scalable applied LLM technology, we partner with top hospital systems to elevate patient outcomes and streamline collaboration among care teams and operational leaders.As a dynamic Series B company backed by prestigious investors, we are looking for individuals who thrive in fast-paced environments, embrace challenges, and are passionate about transforming healthcare on a large scale.About the RoleAs a Product Operations & Support Associate, you will be an essential member of our Customer Enablement team, providing empathetic, efficient, and high-quality support to our users. This role is perfect for proactive problem-solvers who can juggle multiple tasks, navigate complex technical issues, and create seamless support experiences.Schedule: Saturday–Wednesday, 8:00 AM–5:00 PM ET, including weekend coverage as part of the standard workweek.What You’ll DoAct as the primary contact for customer inquiries, providing accurate, empathetic, and timely resolutions for technical and product-related issues (AI output quality, application access, authentication, error logs, etc.).Effectively manage multiple competing priorities while ensuring high responsiveness, reliability, and accountability during support shifts.Collaborate with cross-functional teams to troubleshoot complex issues, escalate as necessary, and ensure a superior customer experience.Cultivate and maintain a deep understanding of Latent’s products, features, and workflows.Document customer interactions, issues, and feedback to drive ongoing product and process improvements (FAQs, knowledge base content, internal documentation).Independently manage tasks while contributing to team workflows and the continuous enhancement of support operations.What You BringMinimum of 2 years of experience in a customer support or product operations role, preferably within a high-tech or fast-paced environment.

Join Our MissionAt Rillet, we empower accounting and finance teams to optimize their operations. We partner with the financial experts in organizations to ensure they can process data with unparalleled speed, precision, and insight.As an AI-driven ERP platform, Rillet is designed to facilitate a zero-day close. Our distinct advantage lies in our unified source-of-truth data model, extensive integrations with top platforms (including Stripe, Ramp, and Salesforce), automated workflows, multi-entity consolidation, and a growing team of specialized AI agents handling various financial tasks. This commitment has earned us a perfect customer satisfaction score, as seen in our customer reviews. Clients like Mercer, Windsurf, and Function Health appreciate our rapid deployment capabilities, which are essential for scaling their financial operations.With a significant market opportunity ahead, we've secured $100M from top investors, including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round, to empower companies to manage their finances at the speed of AI.Our CultureRillet thrives on a fast-paced environment that values intelligence, speed, and adaptability. Successful team members, affectionately known as Rilleteers, take initiative, craft strategies, and deliver innovative solutions beyond expectations.We focus on our customers' needs; Rilleteers find motivation in delivering impactful results, including tasks not originally outlined.While accounting expertise isn't required, a strong appreciation for the transformative financial tools we provide to our clients is essential. Rilleteers take pride in empowering the financial backbone of the world’s most dynamic companies.Your RoleWe are looking for a proactive and enthusiastic Business Operations Associate to join our dynamic team. This role involves collaborating closely with the founders and Chief of Staff on high-impact initiatives across Go-to-Market (GTM), Revenue Operations (RevOps), HR, and Finance. This is a fantastic opportunity for a versatile generalist eager to gain comprehensive exposure in a rapidly evolving startup.Candidates should prioritize in-person teamwork and be within a reasonable commuting distance from our New York City or San Francisco offices, or be open to relocating. Team members are expected to work in-office on Tuesdays and Thursdays, along with an additional flexible day.

About EliseAIAt EliseAI, we are dedicated to transforming essential industries like housing and healthcare. We believe that everyone deserves access to a quality home and healthcare services, yet these are often challenging to secure. By seamlessly integrating AI agents into existing workflows, we enhance efficiency, reduce costs, and elevate user experiences for all stakeholders.Housing: We streamline the process for renters, simplifying apartment tours, lease signings, maintenance requests, and ongoing communication with property management—bringing all the essential services into a singular, user-friendly platform.Healthcare: We facilitate easy appointment scheduling and form completion, empowering patients to engage with their healthcare providers and focus on their well-being rather than paperwork.EliseAI enables organizations to minimize manual tasks, enhance accessibility, and provide a cohesive experience across vital services. We recently secured a $250 million Series E round led by Andreessen Horowitz to further this mission.About The RoleAs a Senior Associate on the New Verticals team, you will play a crucial role in identifying, incubating, launching, and scaling innovative products and market opportunities from inception to maturity. Your contributions will include strategic analysis, direct client engagement, project management support, and close collaboration with cross-functional teams. This position demands strong analytical capabilities, adaptability, and exceptional execution skills.Key ResponsibilitiesLaunching and Scaling New Verticals:Assist in the execution and scaling of new products by coordinating cross-functional teams (Product, Engineering, Go-To-Market, Operations, Customer Success), tracking milestones, and managing critical deliverables.Engage directly with clients to analyze their workflows and objectives to ensure successful product launches and user adoption.Monitor product performance metrics, customer feedback, and market trends to inform product feature development and go-to-market strategies.Contribute to the development of go-to-market strategies, encompassing segmentation, positioning, pricing, and launch planning.

About PlaygroundAt Playground, our mission is to make high-quality child care accessible to everyone. We have developed a state-of-the-art software solution to streamline all aspects of managing a child care business, allowing providers to concentrate on delivering exceptional care—the irreplaceable human touch—while our software handles the administrative tasks. Our goal is to create a child care management platform that alleviates the burden of operational responsibilities for center managers.Currently, Playground is at a pivotal moment, ready to accelerate our growth. After securing significant funding and multiple state contracts, we are collaborating with thousands of schools nationwide. Our founders have been recognized as part of Forbes’ 30 Under 30.We are a proactive team of problem solvers eager to tackle large-scale, intricate projects. If you are passionate about addressing impactful challenges in a dynamic startup environment and wish to partner closely with company leadership to cultivate operational excellence, we invite you to apply!

Role overview As a Business Growth Associate at diginn in New York City, the work centers on expanding business initiatives and driving growth. The position involves building partnerships and keeping an eye out for new market opportunities that align with company goals. What you will do Contribute to the development and support of business initiatives throughout the organization Assist in identifying and building new partnerships to strengthen diginn's reach Research and assess emerging opportunities in the market What diginn values diginn emphasizes innovation and ongoing growth. The team appreciates initiative and values the impact each person brings.

About ForaFora is a pioneering travel agency that empowers individuals passionate about travel to cultivate successful advisory businesses. We're transforming the $100B+ travel agency landscape by integrating cutting-edge technology, insightful data, and a supportive community, enabling countless entrepreneurs to thrive on our innovative platform. Our comprehensive 'business-in-a-box' solution equips travel entrepreneurs with everything necessary to kickstart and grow their businesses, from advanced tools and tailored training to a dynamic community and exclusive industry partnerships. Central to our mission is our commitment to helping the next generation of travel entrepreneurs turn their love for travel into fulfilling careers, whether on a full-time or part-time basis. We believe everyone—from seasoned professionals to first-time advisors—can build something both profitable and personal.Founded in 2021 by experienced entrepreneurs, Fora has experienced steady growth, expanding to a team of over 200 full-time employees located in downtown New York City. In 2025, we secured $60 million in Series B and C funding led by Thrive Capital and Insight Partners, with contributions from previous investors including Forerunner and Heartcore Capital. Our innovations have earned recognition as a LinkedIn Top Startup 2024, Fast Company’s Most Innovative Companies in 2025 and 2023, and Built In’s Best Places to Work in 2025.We are creating the first truly integrated platform for all travel needs—harnessing the best of human expertise and technology to redefine how people plan and book their travel.About The RoleThe Coordinator, Business & International Operations is essential in driving two key strategic growth initiatives: our International Expansion and Accessible Travel Program. Launched in January 2025, the Accessible Travel Program positions Fora as a leader in the expanding accessible travel market—promoting inclusivity while unlocking significant commercial opportunities.This role is characterized by high ownership, ideal for individuals who excel in uncertain environments, are eager to build systematic structures from the ground up, and seek hands-on experience in launching, operationalizing, and scaling new business lines. You will collaborate closely with cross-functional partners to transform initial traction into sustainable, repeatable programs that enhance advisor experiences and promote long-term growth.

Join Alloy: Your Future Awaits! At Alloy, we address the identity risk challenges faced by companies offering financial products. Our platform empowers over 800 of the largest financial institutions and fintechs to combat fraud, manage credit, and ensure compliance, all while gaining a clearer understanding of their customers. Guided by our core values—Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences—we aim to cultivate a workplace where everyone can flourish and feel a sense of belonging. Our efforts have repeatedly earned us accolades such as being recognized by Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, and Best Fintech to Work for by American Banker. Discover more about our investors and our mission here. About the Team We are on the lookout for a Senior Product Operations Manager to collaborate closely with our Product and Engineering teams. This role will involve creating cross-functional processes, launching innovative products, and enhancing team collaboration to maximize value delivery. Reporting directly to the Sr. Director of Operations, you will work in tandem with the CTO, VP of Product, and P&E leaders. Your contributions will be pivotal in establishing processes and insights that support a high-performing product engineering organization and facilitate the development of a world-class product. Alloy embraces a hybrid work environment designed to promote collaboration and community, with local employees working onsite three days per week and remote employees visiting the office once a quarter.

Join Our Team at StainlessStainless is an innovative tech startup that is revolutionizing the API landscape. We proudly serve leading industry names such as OpenAI, Anthropic, and Cloudflare.With over $35 million raised from prominent investors like a16z and Sequoia, our founding team comprises seasoned professionals from prestigious companies including Stripe, Datadog, and Segment.Located in the heart of New York City, just west of SoHo, our team of around 60 is on track to double in size within the next 9 to 12 months.About the PositionWe are seeking a dynamic Business Operations Specialist to spearhead operational excellence and facilitate growth as we transition from a ~50-person Series A company to a thriving organization of over 100 employees with a robust go-to-market engine.This role will rapidly evolve alongside our business, allowing for significant influence and impact as you take ownership of various essential functions prior to the addition of specialized roles.This position is based at our NYC headquarters.Your ResponsibilitiesChoose your journey!Operations: Drive excellence throughout the organization by managing operational cadence (QBRs, annual planning, performance reviews); identify and eliminate cross-functional bottlenecks; foster a best-in-class company culture & processes with a focus on employee engagement; design and oversee hiring strategies to attract top-tier talent.Strategic Partnership: Collaborate closely with the Head of Business Operations as a trusted advisor; establish and monitor key business metrics; prepare board materials and participate in board meetings; oversee strategic product and financial planning; serve as a trusted representative in selected internal and external discussions; etc.Growth & GTM: Assist in scaling a successful go-to-market engine: contribute to GTM strategy and performance metrics; work together on customer segmentation, core positioning, and pricing; connect the dots between marketing, sales, and product to achieve world-class product-led growth.Special Projects: Take the lead on high-visibility initiatives that are strategically important and ensure that operations run smoothly.Who You AreYou possess 3-8 years of experience, including:1-3 years in Management Consulting, Investment Banking, Private Equity, Venture Capital, or a similar field1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, or as Chief of Staff.

As a Product Operations Manager at ClarityPay, you will play a pivotal role in driving operational excellence and enhancing product delivery. You will collaborate with cross-functional teams to streamline processes, improve customer satisfaction, and ensure the successful launch of innovative products. Your insights and strategic thinking will help shape the future of our offerings.

Join Rilla as a Business Operations Specialist, where you will play a pivotal role in enhancing operational efficiency and driving strategic initiatives. This position is ideal for individuals with a passion for optimizing business processes and a keen analytical mindset. You will be responsible for analyzing data, improving workflows, and collaborating with various teams to implement best practices that align with our organizational goals.

The City of New York is seeking an enthusiastic and dynamic Associate Director of Product to lead the development and execution of innovative product strategies that enhance the services we provide to our diverse communities. In this pivotal role, you will collaborate with cross-functional teams to ensure that our products meet the needs of our constituents and promote civic engagement.

Finance and Business Operations LeadFinance · New York CityFull-time NYC-based $150,000–200,000About MutinyFounded by veterans of GTM teams, Mutiny addresses the critical challenge of resource dependencies that stifle growth. We believe that the individuals closest to our customers possess the insights needed to innovate, yet they often lack the tools to act swiftly. Our mission is to empower sales and marketing teams with an AI-native platform that accelerates the creation of high-quality, on-brand customer experiences that truly resonate with buyers.We are tackling one of the most intriguing challenges in technology today: how to effectively scale 1:1 marketing while eliminating bottlenecks across GTM teams. We aim to provide every sales representative with the capabilities of a full marketing team.Role OverviewAs Mutiny grows, our challenges evolve. It is essential to gain insights into the operational mechanics of our business as we move beyond mere execution tasks. We need clarity on revenue streams, conversion drivers, and the effectiveness of various segments, pricing, and GTM strategies.We are seeking a Finance & BizOps Lead who can synthesize data, systems, and revenue into actionable strategies. Your expertise will help us bridge the gap between insights and implementation.Key ResponsibilitiesYou will take ownership of our financial and operational growth model. Your responsibilities will include:Developing and maintaining realistic revenue and funnel modelsCollaborating with GTM teams to understand outcome determinantsIdentifying inefficiencies and potential revenue opportunitiesCreating systems and workflows that enhance operational efficiencyThis position transcends traditional reporting; it is about transforming insights into strategic actions that drive results.

Join Our Mission to Break Barriers in Mental Health.At Spring Health, we are dedicated to transforming mental healthcare by eliminating obstacles that hinder individuals from accessing the support they need when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.We proudly collaborate with over 450 organizations, ranging from innovative startups to prestigious Fortune 500 companies, serving as a leading provider of mental health services for 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver exceptional outcomes for their workforce worldwide. Through our cutting-edge platform, we have achieved a net positive ROI for employers, and we stand out as the only company in our field to receive external validation of net savings for our clients.With significant investment from renowned firms like Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have secured a valuation of $3.3 billion following our latest Series E funding round. Our journey to make mental healthcare accessible to all is just beginning—come be a part of it!Reporting directly to the Chief Product Officer, we seek an accomplished and results-driven Director of Product Operations to spearhead core product operating procedures, performance management, and foster collaboration across teams. This is a hybrid role based in New York City, with an expectation of being in the office 2-3 days per week at our location on 60 Madison Avenue.Your Responsibilities:Lead and coordinate critical planning and decision-making processes within the Product organization, including solution assessments, roadmap prioritization, and annual strategic planning.Identify, implement, and manage product management tools, processes, and best practices to improve efficiency and effectiveness within the product team.Establish and monitor key performance metrics to ensure product alignment with organizational goals and objectives.