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Senior Associate - Account Management

SutherlandBengaluruNew
On-site Full-time

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Experience Level

Experience

Qualifications

To succeed in this role, you should possess excellent communication skills, a strong customer focus, and the ability to work collaboratively within a team. A background in account management or customer service is preferred, along with a proven track record of managing client accounts effectively.

About the job

Sutherland is hiring a Senior Associate - Account Management in Bengaluru. This position centers on building and maintaining strong client relationships. The Senior Associate will focus on understanding client needs and making sure those needs are addressed effectively.

Key responsibilities

  • Manage day-to-day interactions with clients
  • Monitor client satisfaction and address concerns promptly
  • Support business growth by identifying opportunities within existing accounts

What we look for

  • Experience in account management or client service roles
  • Strong communication and problem-solving skills
  • Ability to think strategically and act proactively

This role is key to delivering positive customer experiences and supporting Sutherland’s growth in Bengaluru.

About Sutherland

Sutherland is a global provider of process transformation services, helping companies enhance their customer engagement and improve operational efficiency. With a commitment to innovation and excellence, Sutherland offers an inclusive work environment and opportunities for professional growth.

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