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Senior AI Server Engineer - Chatbot Development

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

5+ years of experience as a Server EngineerDemonstrated expertise in designing server solutions, API design, and leading technical discussionsA strong passion for product developmentAbility to understand business objectives and translate them into actionable tasksExcellent communication skillsPreferred Qualifications:Experience in deploying and integrating generative AI models, especially large language models (LLMs) into production systemsProficient in working with Large Language Models, including skills in prompt engineering, fine-tuning, automatic evaluation, and Retrieval-Augmented Generation (RAG)

About the job

Become a pivotal member of our Chatbot team at Wix, where your expertise in AI technology will help revolutionize customer experiences. As a Senior AI Server Engineer, you'll be responsible for the creation of sophisticated, context-aware features that will transform our Customer Care Chatbot into an essential resource for users navigating their Wix journey. Your role will encompass the entire development cycle—from exploring cutting-edge AI methodologies to implementing scalable features that provide meaningful value to millions of users.

You will:

  • Architect, develop, and integrate advanced AI functionalities utilizing the latest LLM and NLP technologies
  • Engage in research and experimentation to discover innovative solutions and apply high-level models to real-world customer care challenges
  • Take full ownership of feature development, collaborating with product teams to define requirements, estimate scope, implement solutions, and monitor performance
  • Optimize system performance, stability, and reliability to ensure an uninterrupted, high-quality service
  • Participate in architectural and technical discussions aimed at enhancing system design and developer experience

About Wix.com Ltd.

Wix.com Ltd. is a leading platform for website creation, providing users with a comprehensive suite of tools to build and manage their online presence effortlessly. Our innovative technologies empower millions of users around the globe to create stunning websites that suit their individual needs.

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