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Senior Account Manager - ANZ at gbg | Melbourne, Australia

gbgMelbourne, Victoria, Australia
On-site Full-time

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Experience Level

Senior

Qualifications

Proven leadership experience in enterprise account management, with a focus on strategic growth and client retention.

About the job

Empowering Secure and Fulfilling Digital Experiences for Authentic Individuals Worldwide

At gbg, our mission is to ensure that authentic individuals everywhere have the digital access they deserve, while businesses connect with these genuine people. Our innovative technology leverages diverse and reliable data to establish a definitive source of identity and address verification.

With over three decades of expertise, our team is dedicated to facilitating secure and rewarding digital journeys for all. We believe that individuals, regardless of age, location, or background, should have the capability to digitally validate their identity and residence.

About the Team and Role

Global Fraud Solutions Team

Become a key player in our high-performing, globally distributed team dedicated to empowering financial institutions to fight fraud using state-of-the-art solutions and strategic sales initiatives. We are driving growth across ANZ, ASEAN, MEA, and Europe with an emphasis on innovation, teamwork, and commercial success.

Senior Account Manager - ANZ

We are on the lookout for an experienced sales expert with over 10 years in enterprise account management and new business development to join our Global Fraud Solutions team. In this pivotal role, you will manage substantial existing accounts throughout Australia while spearheading strategic growth initiatives across the broader ANZ region. You will collaborate closely with cross-functional teams to provide value to clients, accelerate pipeline conversion, and expand our presence in the region.

Key Responsibilities

  • Develop and nurture relationships with major Australian clients, ensuring both retention and growth.
  • Lead quarterly business reviews, renewal processes, and upselling initiatives with a consultative approach.
  • Identify and pursue high-potential new business opportunities throughout ANZ.
  • Collaborate with marketing and business development teams to implement targeted outreach and account-based marketing campaigns.
  • Contribute to the regional go-to-market strategy and refine the ideal customer profile.
  • Enhance pipeline velocity and conversion through well-structured deal reviews and solution-oriented presentations.
  • Partner with Product, Delivery, and Customer Success teams to guarantee a seamless client experience.
  • Share market insights and competitive intelligence to guide roadmap and positioning.

Qualifications

  • A demonstrable history of managing complex enterprise accounts and successfully closing high-value deals.
  • A deep understanding of the financial services and fintech landscape within the ANZ region.
  • Strong commercial acumen with the ability to navigate multi-stakeholder environments.
  • Experience in fraud, risk, or compliance solutions is highly advantageous.
  • Exceptional communication, negotiation, and relationship-building skills.

About gbg

gbg is committed to enabling secure and rewarding digital lives for genuine individuals across the globe. Our technology leverages reliable data to facilitate identity verification and enhance business opportunities.

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