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Seasonal Food Runner at Dumbo House

Soho House & Co.Dumbo House, 55 Water St, Brooklyn, NY 11201
On-site Temporary $12/hr - $12/hr

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Experience Level

Experience

Qualifications

Qualifications: Minimum of 2 years' experience in a similar role. Ability to work effectively in high-pressure and fast-paced environments. Strong interpersonal skills with a focus on customer service. Proficient in following established procedures and training protocols. Availability for flexible work schedules, including weekends and holidays.

About the job

Soho House & Co. is hiring a Seasonal Food Runner for Dumbo House at 55 Water St, Brooklyn. This position plays an important part in the dining experience by preparing tables, delivering food and drinks, and sharing menu information with members and guests. Food Runners work closely with both the kitchen and front-of-house teams to keep service running smoothly and create a welcoming atmosphere.

Quick thinking and composure are important, especially during busy times. A professional and friendly approach is essential in this guest-facing role.

Main responsibilities

  • Follow Soho House & Co.'s Steps of Service, including refilling water, clearing dishes, and restocking table items.
  • Handle special guest requests and communicate alternatives to management when needed.
  • Work efficiently in a high-volume setting, anticipating guest needs and supporting servers, the Executive Chef, and General Manager.
  • Check that food orders are plated correctly and deliver them promptly to members and guests.
  • Comply with all health and safety policies, including allergy procedures and legal standards.
  • Assist with running food and drinks from the expo and service bar as part of the team.
  • Keep the server alley and expo area clean and organized.
  • Maintain strong menu knowledge to answer questions and offer recommendations.

Skills and qualifications

  • At least 2 years of experience in a food runner or similar support role.
  • Comfort working in busy, high-volume settings and solving problems under pressure.
  • Strong hospitality skills, a welcoming attitude, and respect for guests and colleagues.
  • Proficiency in the skills introduced during training and Club School.
  • Willingness to work a flexible schedule, including weekends and holidays.
  • Ability to follow instructions and work well within a team.

About Soho House & Co.

Soho House & Co. is a global community of like-minded individuals, offering members a home away from home. With beautiful spaces, exceptional service, and a focus on hospitality, we strive to create a welcoming environment for all. Join us and play a part in crafting unforgettable experiences.

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