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Salesforce.com Specialist

dstaffRadnor
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

The ideal candidate will possess the following qualifications:- A minimum of 2 years of hands-on experience administering Salesforce.com- At least 2 years of experience with Salesforce.com data loading tools such as Apex Data Loader, Workbench, or Excel Connector- Familiarity with third-party Salesforce.com data integration tools like Informatica and Demand Tools- Knowledge of Lightning and Wave is advantageous- Experience with AppExchange apps (e.g., Conga)- Working knowledge of Apex and Visualforce- Salesforce.com Advanced Administrator certification- Experience with marketing automation platforms like Marketo- Preferred experience working with offshore vendors- Excellent testing and quality control skills- Strong training and public speaking abilities- A technical training background, Bachelor's degree, or equivalent work experience- Willingness to travel as needed.

About the job

Join our dynamic team as a Salesforce.com Specialist, where you will play a crucial role in harnessing the power of our CRM platform to enhance our sales and marketing efforts. As part of the Mutual Funds IT department, you will collaborate with both internal and external stakeholders to ensure our CRM platform is world-class and meets the evolving needs of our business.

Your primary responsibilities will include:
- Serving as the Salesforce.com administrator
- Acting as the main point of contact for user support
- Managing data loading activities to and from Salesforce.com
- Conducting training sessions for users, both in-person and virtual
- Providing technical guidance on CRM solutions
- Collaborating with third-party support providers for Salesforce.com
- Testing Salesforce.com releases
- Acting as a subject matter expert on Salesforce.com
- Working alongside our technical leads on various projects.

About dstaff

At dstaff, we are committed to delivering innovative technology solutions that empower our clients in the financial sector. Our team thrives in a collaborative environment where creativity and expertise are valued, and we strive to maintain a culture of continuous improvement and excellence.

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