About the job
Infopro Digital is hiring a Sales Support Executive to join the Chartis Research team in Nashville, TN. This is a permanent position supporting a group known for research and advisory services in the global financial technology sector.
About Chartis Research and Infopro Digital
Chartis Research delivers analysis and insights to help organizations address risk management, compliance, data management, and cybersecurity. As part of Infopro Digital, a B2B company operating in 20 countries with 4,000 employees from 79 nationalities, the team values inclusivity and innovation.
Role Overview
This role supports the sales organization by driving lead generation, coordinating client interactions, and managing daily sales operations. The goal: help grow revenue and deliver strong client service.
Main Responsibilities
- Assist the sales team with daily administrative and commercial tasks.
- Research prospects and prepare outreach lists for lead generation.
- Coordinate and schedule client calls, product demos, and internal meetings.
- Prepare sales materials, proposals, and basic presentations.
- Maintain accurate records in the CRM system, including contact details, activity notes, and pipeline updates.
- Handle inbound inquiries and route them to the appropriate team members.
- Support account managers with client follow-ups, renewals, and ongoing communications.
- Work with internal teams to ensure projects and deliverables run smoothly.
- Help organize participation in industry events, conferences, and client meetings.
- Stay current on market trends and competitor activities to inform sales efforts.
Requirements
- Some experience in sales support, inside sales, customer service, or administrative roles.
- Comfort in a B2B environment; interest in financial technology is a plus.
- Strong organizational skills and attention to detail.
- Clear written and verbal communication skills.
- Ability to learn and explain product information.
- Proactive, reliable, and able to manage multiple tasks at once.
- Familiarity with CRM systems and MS Office is preferred, or willingness to learn.
- Team player with a positive, can-do approach.
- Willing to support occasional travel or events as needed.
