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Sales Engineer - LATAM

Intuition MachinesRemote — Mexico City, Mexico City, Mexico
Remote Full-time

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Experience Level

Experience

Qualifications

Preferred Qualifications:Minimum of 3 years of relevant experience in a similar role within a SaaS environment. Proficiency in development, particularly with APIs and front-end technologies such as JavaScript and React. Fluency in both written and spoken Spanish and English. Experience in converting customer requirements into actionable development tasks for sprint pipelines. Exceptional communication, listening, and presentation skills tailored to diverse audiences. Desirable: Knowledge of security frameworks, attack vectors, botnets, and online threats. Strong architectural and engineering capabilities, including requirements gathering, problem-solving, and providing technical guidance.

About the job

At Intuition Machines, we leverage cutting-edge AI and machine learning technologies to develop advanced enterprise security solutions. Our innovative research impacts systems used by hundreds of millions globally, supported by a diverse team of professionals working remotely from various locations. You may recognize us for our flagship product, the hCaptcha security suite. Our operational philosophy emphasizes minimal overhead, streamlined teams, and agile development cycles.

As a Sales Engineer, you will spearhead technical discussions with clients, helping them transform their requirements into successful outcomes while facilitating smooth onboarding and sustained product utilization. You will serve as the technical expert throughout the customer journey—from sales and onboarding to implementation—utilizing your extensive knowledge of the hCaptcha ecosystem.
Our role involves extensive collaboration with engineers at our client organizations at every stage of the sales process.

Key Responsibilities:

  • Provide expert advice to clients on implementation strategies, use cases, and product choices, ensuring exceptional customer satisfaction.
  • Convert client requests and specifications into actionable development tasks.
  • Keep abreast of competitive products and emerging market prospects.
  • Lead continuous service enhancement initiatives and ensure high-quality delivery across the technology stack.
  • Collaborate with the product team to refine go-to-market strategies, create solution architectures, and strengthen client acquisition initiatives.
  • Act as a bridge between architects, engineers, and clients, translating complex business needs into viable technical solutions.

About Intuition Machines

Intuition Machines is at the forefront of cybersecurity innovation, utilizing artificial intelligence and machine learning to build enterprise-grade security solutions. Our products impact the daily lives of millions worldwide, and our philosophy of low overhead and agile development fosters a dynamic work environment.

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