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Sales Engineer - Customer Success for LATAM

DatadogBoston, Massachusetts, USA; New York, New York, USA
Hybrid Full-time $92K/yr - $122K/yr

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Key Responsibilities: Collaborate with the sales team to communicate the comprehensive Datadog value proposition, vision, and strategy to clients. Continuously enhance your technical skills and knowledge of new technologies to maintain competitive edge. Conduct product and technical presentations for potential clients, showcasing the unique benefits of our solutions. Maintain a direct communication channel with the product team to discuss and collaborate on feature requests. Assist clients in onboarding and navigating the product, tackling any roadblocks they encounter. Approach various technical challenges creatively throughout the pre-sales process.

About the job

As a Sales Engineer at Datadog, you will play a pivotal role in qualifying and securing opportunities with our esteemed customers and partners across the LATAM region. Your technical expertise will shine through in engaging sales presentations, compelling product demonstrations, and by supporting crucial technical evaluations (POCs). You will also collaborate closely with our product team, providing valuable insights based on customer feedback and competitor analysis to help steer feature prioritization. Additionally, your role will involve liaising with various teams to address customer concerns, escalate bug issues, and represent our brand with pride. If you are eager to be part of a dynamic, enthusiastic team that offers limitless growth opportunities, we would love to hear from you!

At Datadog, we cherish our office culture, which fosters strong relationships and collaboration, and sparks creativity. We operate on a hybrid work model, empowering our Datadogs to achieve a work-life balance that suits their needs.

About Datadog

Datadog is a leading monitoring and analytics platform for developers, IT operations teams, and business users. We provide observability across applications, infrastructure, and logs, empowering teams to work together seamlessly and efficiently.

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